Direct answer. File an RTI either online at rtionline.gov.in (Central public authorities, Rs 10 fee paid by card or netbanking) or offline by writing one page to the Public Information Officer of the right public authority and posting it Speed Post with an Indian Postal Order for Rs 10 (Rs 0 if BPL). The PIO must reply in 30 days under Section 7(1). No reason needed; Section 6(2) bars the PIO from asking. Need a draft now? Open the AI RTI Drafter.
You want to file your first RTI and you are not sure whether to go online, offline, or which department to write to. This page covers the choice of route, locating the right public authority, locating the PIO, drafting the request, paying the fee, and what to do if the application is misdirected.
For a line-by-line walkthrough of the form fields, see How to fill the RTI form.
The portal is rtionline.gov.in. The flow:
Several States run their own portals: rtionline.maharashtra.gov.in, rtionline.delhi.gov.in, rti.up.nic.in, etc. Where no portal exists (most States), the application must be filed offline.
In these cases, file by post.
The public authority is the body that holds the record you want, not the body that issued the policy.
If you guess wrong, Section 6(3) requires the PIO to transfer the application to the right public authority within 5 days, and the 30-day clock then runs from the date of receipt at the correct authority. Do not re-file; just track the transfer.
Three reliable sources:
If the PIO's name is genuinely unfindable, address the application to “The Public Information Officer” at the office address. Section 5(2) allows this; the public authority must designate someone to receive it.
Full method (with seven sub-routes including subordinate offices, attached offices, and the Section 6(3) transfer): how to locate the PIO.
The single most common reason for rejection is asking the wrong shape of question. Section 2(f) defines information as records. Your question must map onto a record that exists.
| Bad: opinion / hypothetical | Good: record-shaped |
| Why did the road repair take so long? | Provide the work order, measurement book entries, and bill register for road work no. PWD/2025/045 from 1 January 2025 to 31 December 2025. |
| Is officer X corrupt? | Provide a copy of all disciplinary orders and complaint files against officer X (employee ID 12345) from 1 January 2020 to date. |
| Why was my application rejected? | Provide a copy of the file noting and the rejection order on my application file no. ABC/123 dated 15 March 2026. |
| What is the policy on transfers? | Provide a copy of the office memorandum / circular currently in force governing inter-zonal transfers of clerical staff. |
| Tell me about all RTI applications received. | Provide the RTI register entries for the period 1 April 2025 to 31 March 2026, in the format of Annexure I to the State RTI Rules. |
Drafting tip. Always ask for a specific record for a specific period. Section 2(j) gives you the right to inspect, take notes, and take certified copies. Use these powers in the prayer where the records are too voluminous to photocopy.
If you file with the wrong public authority, Section 6(3) requires the PIO to:
The 30-day clock then runs from the date of receipt at the correct authority, not from your original posting. Do not refile; track the transfer. If the PIO refuses to transfer and instead returns the application or rejects it, that is a ground for first appeal under Section 19(1) and a complaint under Section 18.
If silent past the deadline, that is a “deemed refusal” under Section 7(2) and the first appeal lies on day 31.
To, The Public Information Officer, [Office name and address] Subject: Application under Section 6(1) of the Right to Information Act, 2005 Sir/Madam, I, [Full Name], a citizen of India, request the following information under Section 6(1) of the Right to Information Act, 2005: 1. [Specific record / class of records sought, with file number if known] 2. [Specific record for a specific period] 3. [Specific record / class of records] Period: [date range] I have enclosed an Indian Postal Order for Rs 10 / I am exempt under Section 7(5) as a BPL cardholder (copy attached). Please supply the information by Speed Post / email at the address below within the 30-day limit prescribed under Section 7(1). If the request affects a third party, please follow the Section 11 procedure. Yours faithfully, [Signature] [Full Name] [Postal address] [Phone] [Email] [Date]
If the PIO is silent past 30 days, denies under Section 8 in a way you do not accept, charges an unreasonable fee, or sends a non-responsive reply, you have 30 days from the reply date (or from day 31 in case of silence) to file a first appeal under Section 19(1). The full filing guide is at First appeal under Section 19(1).
You can, but it confuses the public authority and may attract a “vexatious” remark from the Commission. Pick one route and stick to it.
Yes. Send a written withdrawal to the PIO before the reply deadline. The fee is not refundable.
It is a State or local body, or a Central authority not yet on-boarded. File offline.
The Centre's portal accepts up to 3000 characters in the body and a 1 MB attachment. Offline applications have no length limit, but you should still keep the prayer to one or two pages.
The PIO can ask you to narrow the request, but cannot reject outright. The Commission has consistently held that the PIO must reply to whatever part of the request is record-shaped and specific, applying severability under Section 10.
The Postal Order for Rs 10 is rare in big cities and the post office may have run out. Use a demand draft for Rs 10 (free at most public-sector banks for RTI, on production of a copy of the Act).
Yes. Section 6(1) allows English, Hindi, or the official language of the area. The PIO must reply in the same language or a language that the applicant understands.
Centre yes - the portal shows the PIO action log. State usually no - track by Speed Post number on indiapost.gov.in.
No. The Act does not require Aadhaar at any stage. Some State portals ask for it; that is illegal and a complaint to the Commission under Section 18 lies.
Use the AI RTI Drafter. Free, no login.
Last reviewed: 9 May 2026.