RTI Application for Income Tax Refund Status: Sample and Appeal Wording (2026)
Direct answer. If your income-tax refund has not been credited within a reasonable time after the return is processed, file a free RTI to the PIO of the Income Tax Department or CPC asking for the Section 143(1) intimation status, any Section 245 demand adjustment record, the expected credit date and the names of officers responsible. The PIO must reply in 30 days.
Drafting notes. This is a sample application. Customise each item before filing. See Guide for applicants for procedure, fee, and appeal path. After 14 November 2025, requests seeking information about a named individual engage Section 8(1)(j) as amended by Section 44(3) of the Digital Personal Data Protection Act, 2023. See the practitioner note for the test the Public Information Officer must apply.
When to use this RTI
- Your return has been processed but the refund is not credited
- You have received a Section 245 intimation and want the demand-adjustment record
- You suspect your refund has been silently adjusted against an old demand
- The status on the e-filing portal has been frozen for months
When NOT to use this RTI
- If you have not yet filed the return or e-verified it
- If the assessment is under appeal (the records may be limited under Section 8(1)(h))
- If you want the PIO to recompute your tax liability (PIO supplies records, not adjudication)
Sample RTI application
To,
The Public Information Officer
Income Tax Department / CPC
[Address as applicable]
Sub: Request for information under Section 6(1) of the RTI Act, 2005,
regarding pending income-tax refund for AY ____________.
Sir / Madam,
I filed my income-tax return for the assessment year ____________
on ____________. PAN: ____________. The return claims a refund of
Rs ____________. The refund has not been credited to the bank
account on record. I seek the following information.
Information sought:
[1] Current status of my refund claim for AY ____________, including
intimation under Section 143(1) of the Income Tax Act, 1961, if
issued.
[2] Certified copy of any communication sent to me from CPC,
jurisdictional Assessing Officer, or Centralised Verification
Centre on the said return.
[3] Reasons in writing for non-issuance of refund and the steps, if
any, pending in the system to release the refund.
[4] Date on which the refund is expected to be credited to the
bank account on record.
[5] Names, designations and office addresses of officers responsible
for processing refunds in this assessment circle.
[6] Whether any outstanding demand has been adjusted under
Section 245 against this refund. If so, certified copy of the
Section 245 intimation and the demand-adjustment record.
[7] Names of officers whose assistance is sought by the PIO under
Section 5(4) of the RTI Act.
Application fee of Rs 10 is enclosed (IPO No. ____________).
Please send the reply to the address below by registered post or
email.
Yours faithfully,
[Signature]
[Name, PAN, address]
[Phone, email]
[Date]
If the PIO does not reply or refuses without reasons: First Appeal
[Date]
To,
The First Appellate Authority
[Public Authority Name]
[Address]
Sub: First appeal under Section 19(1) of the RTI Act, 2005, against
the order of the PIO dated [____] / against deemed refusal
under Section 7(2), in respect of my RTI dated [____].
Sir / Madam,
1. I had filed an RTI application dated [____] seeking the
information described in the enclosure (Annexure A).
2. The PIO has [refused / not replied / partly replied] vide letter
dated [____]. The reply does not satisfy the requirements of
Sections 7(8) and 8 of the RTI Act, 2005, for the reasons set
out below.
3. Grounds of appeal:
(a) The reply does not record reasons for refusal, contrary to
Section 7(8) and Section 19(5).
(b) The PIO has not applied Section 8(2) public-interest
balancing.
(c) Severable parts under Section 10 have not been supplied.
(d) [add specific factual grounds].
4. Prayer: I pray that the FAA may be pleased to direct the PIO to
supply the information sought, free of cost under Section 7(6),
and to record findings on PIO conduct.
Yours faithfully,
[Name and signature]
[Address, phone, email]
Frequently asked questions
Where do I file an RTI for an income-tax refund?
The PIO at CPC Bengaluru is the first port of call for processed-return refund issues. For pre-processing or jurisdictional issues, the PIO of the relevant Range or Assessing Officer is appropriate. Most CBDT formations publish the PIO list on their website.
Will RTI release a refund frozen by Section 245?
RTI will release the records: the Section 245 intimation, the outstanding demand particulars, and the adjustment order. Once the records are in your hands, you can file a rectification under Section 154 or pursue grievance redressal.
Is there a fee for an income-tax RTI?
Rs 10 application fee under Central RTI Rules. No fee for the first appeal. BPL applicants are exempt on furnishing the certificate.
Related
Sources
- The Right to Information Act, 2005 (Sections 6, 7, 8, 10, 11, 19)
- The Right to Information (Regulation of Fee and Cost) Rules, 2012
- The Digital Personal Data Protection Act, 2023, Section 44(3)
- Income Tax e-filing portal, https://incometax.gov.in
- Central Board of Direct Taxes, RTI page, https://incometaxindia.gov.in
- Central Processing Centre Bengaluru, refund status helpline, https://tin.tin.nsdl.com
- Central Information Commission orders on income-tax refund at https://cic.gov.in
Last reviewed: 9 May 2026. Sources verified: statutory references and portal links cross-checked on 9 May 2026.
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