Mera Ration 2.0 app: ration card eKYC and status — citizen guide 2026

Worried your free ration will stop because your eKYC is pending? Open the Mera Ration 2.0 app, check which family members still show eKYC as pending, and complete the Aadhaar face eKYC before your state deadline. This page shows the exact steps, the documents you need, and the RTI route to use if your dealer or office sits on your file.

Mera Ration 2.0 is the National Informatics Centre app for ration card holders under the NFSA. It lets you view card details, monthly entitlement, transaction history, locate a Fair Price Shop and check member status. eKYC is Aadhaar based verification confirming each listed member is real, so the Public Distribution System can keep that name active and stop ghost cards.

Ration cards run under the National Food Security Act, 2013 (NFSA), administered by the Department of Food and Public Distribution and your State Food and Civil Supplies department. The NFSA portal and the Mera Ration 2.0 app are the official citizen interfaces.

Every member listed on a card must complete Aadhaar based eKYC. The DFPD has directed states to seed Aadhaar and verify all NFSA beneficiaries, and members who do not complete eKYC by the state cut off can have their name removed and their grain stopped. There is no single confirmed all India date on the NFSA portal as of June 2026, so always check your own state PDS portal for the exact last date. [verify]

If a member is verified but the system still shows eKYC pending, or your dealer refuses to run it, this is where the Right to Information Act, 2005 helps. Under §6(1) you can ask the food office for the record of your eKYC status and the action taken on it. Under §7(1) the Public Information Officer must reply within 30 days. A precise RTI on a named card number usually moves a stuck file faster than repeat visits to the shop.

1. Install Mera Ration 2.0 from the Play Store or App Store. The publisher is the National Informatics Centre, Government of India.
2. Open the app, select your state, enter your Aadhaar number, then verify with the OTP sent to your Aadhaar linked mobile and the captcha.
3. Go to My Profile, then Manage Family Details. Each member shows their eKYC status as completed or pending.
4. For any member showing pending, complete the Aadhaar face eKYC. Both apps are from NIC: depending on your state and app version, the face step runs in Mera Ration 2.0 or in the companion Mera eKYC app, used together with the Aadhaar Face RD app. Install what your state prompts, select the PDS scheme, enter the member Aadhaar, verify by OTP, then capture the live face scan.
5. If face eKYC will not complete on the phone, visit your Fair Price Shop with the member present and ask the dealer to run biometric eKYC on the ePoS machine using fingerprint or iris.
6. After eKYC, reopen Manage Family Details in Mera Ration 2.0 to confirm the status has changed to completed. Allow a day or two for it to refresh.
7. For broad “ration card status” only, you can also use the RTI Wiki tracker at https://righttoinformation.wiki/check-status/ration-card-status .

• Aadhaar number of each member whose eKYC is pending.
• Mobile number linked to that member's Aadhaar, to receive the OTP.
• The ration card number.
• A smartphone with a working front camera for the face scan, and a stable internet connection.
• For the offline route, the member must be physically present at the Fair Price Shop for the biometric scan.

To
The Public Information Officer
Office of the District Supply Officer / Food & Civil Supplies Dept.
[District, State]

Subject: Information under the RTI Act, 2005 regarding ration card eKYC status

Sir/Madam,

Under Section 6(1) of the Right to Information Act, 2005, please provide:

1. The current eKYC status of every member listed on ration card no. ____________
   (cardholder: ____________), as recorded in the PDS database.
2. The date on which eKYC was processed for each such member.
3. The action taken, if any, on the pending eKYC of member ____________,
   and the official responsible for that action.
4. The last date notified in this State for completing ration card eKYC.

As this concerns my entitlement to subsidised food grain, I request the reply
within 30 days as required under Section 7(1) of the Act. If any part is
denied, please give reasons and the appellate authority details under Section
19(1).

I enclose the application fee of Rs 10. I belong to the BPL category [strike if
not applicable; attach proof].

Yours faithfully,
[Name]
[Address]
[Phone]
[Date]

Yes. It is published by the National Informatics Centre, Government of India, for ration card holders under the NFSA. Do not pay any third party site for it; the app is free.

Use Mera Ration 2.0 to check each member's eKYC status. Depending on your state and app version, the face eKYC step runs either in Mera Ration 2.0 or in the companion Mera eKYC app with the Aadhaar Face RD app, or at the Fair Price Shop on the ePoS machine.

There is no single confirmed all India date on the NFSA portal as of June 2026. States set their own cut offs and extend them. Check your state PDS portal for the exact last date and do not wait till the end.

A member who is not verified by the state cut off can be removed from the card and that share of grain stopped. Completing eKYC restores the entitlement, so act before the date.

The mobile number is probably not linked to that member's Aadhaar. Update the mobile at an Aadhaar centre, then retry the OTP. If it still fails, use the biometric route at the Fair Price Shop.

Yes, if each member's Aadhaar is linked to a mobile that can receive the OTP, and each member is present for their own face scan. The face scan cannot be done for someone who is absent.

Usually it is a sync delay. Wait two days and recheck Manage Family Details. If it is still pending, file an RTI for your eKYC record and the action taken.

For general “ration card status” use the status tracker. This page is specifically about the Mera Ration 2.0 app and completing eKYC for each member so names are not struck off.

• National Food Security Act portal (NFSA)
• Department of Food and Public Distribution
• State and UT ration card portals (NFSA)
• NFSA ration card details lookup

• Check ration card status
• Add a name to your ration card (2026)
• Force ration card action with RTI
• The RTI Act 2005 full text
• AI RTI Drafter tool
• RTI Timeline Calculator
• The RTI Playbook