Delhi RTI appeals — why they go to the CIC (2026)
Quick Reply: Delhi has no State Information Commission. Applications and first appeals against Delhi government offices are filed online at rtionline.delhi.gov.in, and second appeals and complaints go to the Central Information Commission — the Delhi portal's own footer says so. CIC facilitation desk: 011-26183053 / 011-26767500. The old commission web address cic.delhi.gov.in no longer resolves.
File requests: rtionline.delhi.gov.in
Second appeal: Central Information Commission
CIC helpline: 011-26183053 / 011-26767500
CIC address: CIC Bhawan, Baba Gangnath Marg, Munirka, New Delhi 110067
CIC hours: 9:30 am - 6:00 pm, working days
If you searched for a “Delhi SIC phone number” and landed here, here is the answer no directory gets right: the body does not exist. Delhi is a Union Territory, and the Central Information Commission's own directory of State Information Commissions lists every state — and no Delhi entry. The Delhi government's filing portal closes the loop, linking straight to “Complaint & Second Appeal to CIC” in its footer.
Who handles what
- Delhi government departments and bodies — MCD, DJB, DDA, Delhi Police, government schools and colleges, hospitals — applications go to their PIOs through rtionline.delhi.gov.in, the Government of NCT of Delhi's portal
- First appeals — the same portal files them electronically; the portal's FAQ confirms no payment for an appeal
- Second appeals and complaints — to the Central Information Commission: online at its online appeal application page, or at its office below
- Central offices in Delhi — income tax, railways, passport, EPFO — file on rtionline.gov.in instead; the Delhi portal is only for GNCTD authorities
The CIC contact that works
- Facilitation desk: 011-26183053 / 011-26767500
- Address: CIC Bhawan, Baba Gangnath Marg, Munirka, New Delhi 110067
- Working hours: 9:30 am to 6:00 pm on central-government working days
- Site: cic.gov.in — decisions, cause lists, filing guidance
Numbers and addresses float around the web for a “Delhi State Information Commission” — an office, a landline, an email. None of them is wired to a commission that exists. Use the CIC desk above; it answers.
Filing in Delhi, end to end
- Register on the Delhi portal and pick the public authority — the portal covers GNCTD offices from the Chief Minister's Office down to district hospitals
- Pay the ₹10 online — net banking and other portal modes; the application is registered on payment. The full Delhi fee schedule is on RTI fee in Delhi
- BPL? Attach the certificate — the portal FAQ exempts BPL applicants from every fee
- 30 days for the reply; 48 hours where life or liberty is at stake
- First appeal on the portal itself, free, within 30 days of silence or a bad reply
- Second appeal to the CIC within 90 days of the FAA order or its due date
When the helpline does not resolve — file an RTI
A phone call logs nothing you can enforce. An RTI produces file noting, officer names and dates — and most stuck files move within 7-15 days of one landing.
1. Status of my application / appeal no. _____ dated _____ as on date. 2. Name and designation of the officer handling my file. 3. Reasons for delay beyond the statutory timeline. 4. Copy of any noting or movement of my file in the past 30 days. 5. Likely date of disposal.
Real example. Kashvi Pathak's second appeal against a Delhi department sat unlisted for weeks. A phone call to the facilitation desk got sympathy; an RTI to the CIC's registry asking for her appeal's listing date and the bench it was marked to got a hearing date — the query itself surfaced the file.
- Draft it automatically: AI RTI Drafter — auto-fills PIO + sections
Frequently asked questions
Does Delhi have a State Information Commission?
No. The CIC's directory of state commissions has no Delhi entry, and the Delhi portal routes second appeals to the CIC.
Where do I file a Delhi government RTI?
rtionline.delhi.gov.in — the GNCTD portal. It lists every covered Delhi public authority, from the CM's office to district hospitals.
Where do second appeals go?
To the Central Information Commission — online through its appeal-application page or at CIC Bhawan, Munirka. The facilitation desk is 011-26183053 / 011-26767500.
Is cic.delhi.gov.in working?
No — the domain no longer resolves as of August 2026. The working addresses are rtionline.delhi.gov.in for filing and cic.gov.in for appeals.
Related
Primary sources
Last reviewed: 26 August 2026. Routing verified against the GNCTD portal, its FAQ PDF and the CIC's own directory.
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