Central Information Commission (CIC) helpline + contact (2026)
Quick Reply: CIC helpline + complete contact details. File second appeals + complaints. Office hours, postal address, online portal. * Phone: 011-26183053 * Address: Old JNU.
Quick contact: 011-26183053
Hours: Mon-Fri 10am-6pm IST
Website: cic.gov.in
Email: [email protected]
Contact details
- Phone: 011-26183053
- Address: Old JNU Campus, August Kranti Marg, New Delhi 110067
- Email: [email protected]
- Hours: Mon-Fri 10am-6pm IST
When to call
[[/rti-first-appeal-second-appeal-guide|Second appeal]] under §19(3)
Within 90 days of FAA decision OR expiry of 30/45-day FAA timeline. Free.
[[act:section-20|Penalty complaint]] under §20
Against PIO for unjustified delay/denial. Up to Rs 25,000.
[[act:section-18|§18 complaint]]
Against public authority for not designating PIO / not providing reasonable assistance.
Suo-moto cases
CIC can take cognizance of systemic non-compliance.
If the helpline does not resolve — file an RTI
Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
1. Status of my complaint / application no. _____ dated _____ as on date. 2. Name + designation of the officer assigned to my file. 3. Reasons for delay beyond the statutory timeline. 4. Copy of any noting / movement of my file in the past 30 days. 5. Likely date of resolution.
Auto-fill the PIO + your case: Open the RTI Drafter →
Related
Last reviewed: 25 April 2026.
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