Central Information Commission (CIC) helpline + contact (2026)

• Phone: 011-26183053
• Address: Old JNU Campus, August Kranti Marg, New Delhi 110067
• Email: [email protected]
• Hours: Mon-Fri 10am-6pm IST

Within 90 days of FAA decision OR expiry of 30/45-day FAA timeline. Free.

Against PIO for unjustified delay/denial. Up to Rs 25,000.

Against public authority for not designating PIO / not providing reasonable assistance.

CIC can take cognizance of systemic non-compliance.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

• All 30 helplines + grievance routes
• AI RTI Drafter — auto-fills PIO
• All state RTI portals
• Full RTI Playbook

Last reviewed: 25 April 2026.