1. Visit mylpg.in → select your distributor.
2. Login with consumer number OR mobile + OTP.
3. Click PAHAL (DBTL) → see subsidy history per cylinder.
4. Verify Aadhaar-bank linkage status; if not done, KYC option in same dashboard.
5. For Ujjwala new connection status: contact distributor with reference number.
6. For discontinued subsidy: check “Give Up Subsidy” status — sometimes auto-flagged due to declared income.

What we hear from RTI Wiki users: Mrs. Singh, a 56-year-old housewife in Lucknow, noticed LPG subsidy stopped in Nov 2024. Earlier she got Rs. 200-300/cylinder; now zero. Filed RTI to MoPNG asking subsidy discontinuation reason + DBT trace + restoration process. Reply in 23 days revealed her PAN was flagged as IT-payer (incorrectly — her husband's PAN was used). Corrected via mylpg.in; subsidy restored within 30 days; back-payment of Rs. 2,400 credited.

• Aadhaar-bank not linked — DBT fails. Fix: visit bank.
• Income > Rs. 10 lakh self-declared — auto-disqualifies. Fix: re-declare if mistaken.
• KYC outdated — annual re-KYC needed. Fix: distributor visit OR mylpg.in.
• Multiple LPG connections detected — only one subsidy per household. Fix: surrender duplicate.
• Bank account dormant — DBT fails. Fix: revive account.
• Mobile not linked — OTP-based features fail. Fix: update at distributor.

• 1906 is a single LPG emergency number across all 3 PSU distributors — works for leakage + safety + booking.
• Ujjwala 2.0 — for migrant families without permanent address, only Aadhaar + self-declaration needed.
• Refill booking via SMS — 17-digit consumer number to distributor SMS shortcode (e.g., 7718955555 for IOC). Faster than IVR.
• Composite cylinder (5 kg) for urban single-person households — cheaper deposit, easier handling.
• Annual cap of subsidised cylinders = 12 per household. 13th onwards at market rate.

LPG: 1906 (24/7 emergency + booking) · IOC: 1800-2333-555 · BPCL: 1800-22-4344 · HPCL: 1800-2333-555

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: Ministry of Petroleum & Natural Gas (MoPNG) + Distributor

Ask these 5 questions:

1. consumer registration status
2. subsidy disbursement history
3. DBT credit trace
4. KYC status
5. reason for discontinuation

→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

→ For deeper case-law on this scenario: Full RTI guide for pds grievance.

• Q: Why did my subsidy stop? — Most common: income > Rs. 10 lakh self-declared, Aadhaar-bank delinking, KYC expired, OR you opted for “Give Up” earlier.
• Q: Is LPG subsidy mandatory? — No — high-income households can opt out via “Give Up” feature. Reduces govt expenditure.
• Q: Ujjwala connection — am I eligible? — Below-poverty-line women, SC/ST, OBC, tribal, forest-dweller, migrant worker. Verify via SECC 2011 OR Ujjwala 2.0 self-declaration.
• Q: How to transfer LPG to a new city? — Surrender at old distributor (get NOC) + apply at new distributor with NOC.
• Q: Cylinder wasn't delivered after booking? — Call 1906 + RTI to MoPNG for distributor non-performance + complaint to LPG Distributor Selection Committee.

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

• If status is normal → wait the published SLA, then download/use your document
• If status is delayed → click 🪄 AI RTI Drafter now; complete §6 application in 60 seconds
• If status is rejected → demand reasons under §4(1)(d) RTI Act; appeal/represent
• For state-specific guidance → see state-by-state guide

• 🪄 AI RTI Drafter — type problem, get §6 application
• 🎤 AwaazRTI — voice-to-RTI in 11 Indian languages
• 🔮 Outcome Predictor — score your draft's win-likelihood
• ⚖️ First Appeal Generator — §19(1) draft on Day 31
• 📬 PIO Reply Checker — analyse evasive replies
• 📅 Timeline Calculator — track 30-day window
• 💰 Fee Calculator — state-wise fees
• 🔍 RTI Research — AI Q&A from this site

• Master guide: Full RTI guide for pds grievance
• State-by-state: Pick your state
• Citizen RTI playbook: All 100+ scenarios
• The RTI Act 2005: Complete guide
• All status-check guides: All 25 status-check pages

• RTI Act 2005 §§6, 7, 19
• Official portal (linked in Quick Facts)
• Statute referenced in Quick Facts

Last reviewed: 25 April 2026.