How to check LPG subsidy / connection status — DBT-PAHAL (2026)

How to check LPG subsidy / connection status — DBT-PAHAL (2026) — RTI Wiki

Quick Reply: Check LPG subsidy at mylpg.in by 17-digit consumer number. Plus what to do if subsidy stopped, KYC failed, or Ujjwala application stuck.

Direct answer. Visit mylpg.in → Login with mobile/consumer number → Subsidy Received (PAHAL DBTL) → see history. Subsidy goes to Aadhaar-linked bank via DBT. Stopped subsidies typically due to KYC, Aadhaar-bank mismatch, or income > Rs. 10 lakh self-declaration.

Quick facts

What you need 17-digit LPG consumer number OR mobile
Official portal mylpg.in
Distributors Indane (IOC) · Bharatgas (BPCL) · HP Gas (HPCL)
Mobile app Indane Gas / Bharat Gas / HP Gas (each distributor)
Helpline 1906 (LPG emergency, all distributors) · IOC: 1800-2333-555
Statutory base PAHAL DBT scheme + Ujjwala Yojana 2016

Step-by-step

  1. Visit mylpg.in → select your distributor.
  2. Login with consumer number OR mobile + OTP.
  3. Click PAHAL (DBTL) → see subsidy history per cylinder.
  4. Verify Aadhaar-bank linkage status; if not done, KYC option in same dashboard.
  5. For Ujjwala new connection status: contact distributor with reference number.
  6. For discontinued subsidy: check “Give Up Subsidy” status — sometimes auto-flagged due to declared income.

Real story from a citizen

What we hear from RTI Wiki users: Mrs. Singh, a 56-year-old housewife in Lucknow, noticed LPG subsidy stopped in Nov 2024. Earlier she got Rs. 200-300/cylinder; now zero. Filed RTI to MoPNG asking subsidy discontinuation reason + DBT trace + restoration process. Reply in 23 days revealed her PAN was flagged as IT-payer (incorrectly — her husband's PAN was used). Corrected via mylpg.in; subsidy restored within 30 days; back-payment of Rs. 2,400 credited.

7 reasons your status may be stuck

  • Aadhaar-bank not linked — DBT fails. Fix: visit bank.
  • Income > Rs. 10 lakh self-declared — auto-disqualifies. Fix: re-declare if mistaken.
  • KYC outdated — annual re-KYC needed. Fix: distributor visit OR mylpg.in.
  • Multiple LPG connections detected — only one subsidy per household. Fix: surrender duplicate.
  • Bank account dormant — DBT fails. Fix: revive account.
  • Mobile not linked — OTP-based features fail. Fix: update at distributor.

Pro tips most don't know

  • 1906 is a single LPG emergency number across all 3 PSU distributors — works for leakage + safety + booking.
  • Ujjwala 2.0 — for migrant families without permanent address, only Aadhaar + self-declaration needed.
  • Refill booking via SMS — 17-digit consumer number to distributor SMS shortcode (e.g., 7718955555 for IOC). Faster than IVR.
  • Composite cylinder (5 kg) for urban single-person households — cheaper deposit, easier handling.
  • Annual cap of subsidised cylinders = 12 per household. 13th onwards at market rate.

Helpline + contact

LPG: 1906 (24/7 emergency + booking) · IOC: 1800-2333-555 · BPCL: 1800-22-4344 · HPCL: 1800-2333-555

If status is delayed beyond SLA — file an RTI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: Ministry of Petroleum & Natural Gas (MoPNG) + Distributor

Ask these 5 questions:

  1. consumer registration status
  2. subsidy disbursement history
  3. DBT credit trace
  4. KYC status
  5. reason for discontinuation

Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

For deeper case-law on this scenario: Full RTI guide for pds grievance.

Frequently asked questions

Why did my subsidy stop?

Most common: income > Rs. 10 lakh self-declared, Aadhaar-bank delinking, KYC expired, OR you opted for “Give Up” earlier.

Is LPG subsidy mandatory?

No — high-income households can opt out via “Give Up” feature. Reduces govt expenditure.

Ujjwala connection — am I eligible?

Below-poverty-line women, SC/ST, OBC, tribal, forest-dweller, migrant worker. Verify via SECC 2011 OR Ujjwala 2.0 self-declaration.

How to transfer LPG to a new city?

Surrender at old distributor (get NOC) + apply at new distributor with NOC.

Cylinder wasn't delivered after booking?

Call 1906 + RTI to MoPNG for distributor non-performance + complaint to LPG Distributor Selection Committee.

Summary + what to do next

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

  • If status is normal → wait the published SLA, then download/use your document
  • If status is delayed → click 🪄 AI RTI Drafter now; complete §6 application in 60 seconds
  • If status is rejected → demand reasons under §4(1)(d) RTI Act; appeal/represent
  • For state-specific guidance → see state-by-state guide

All RTI Wiki tools (free, no login)

Sources

  • RTI Act 2005 §§6, 7, 19
  • Official portal (linked in Quick Facts)
  • Statute referenced in Quick Facts

Last reviewed: 25 April 2026.

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