West Bengal State Information Commission — contact (2026)

• Phone: 033-23375626
• Address: Bhabani Bhavan, 31 Belvedere Road, Alipore, Kolkata 700027
• Email: [email protected]
• Hours: Mon-Fri 10am-5pm

Bengali + English + Hindi.

wbsic.gov.in supports online appeals.

Kolkata primary.

Mid-range.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

The State Information Commission helpline is for procedural questions — “where do I file my second appeal”, “what fee do I pay”, “what is the status of my appeal”. For substantive disclosure of records, you must file an RTI under §6 of the RTI Act, 2005, not call the helpline.

• Step 1 — call the helpline during published hours.
• Step 2 — if not resolved, file an RTI to the PIO of the State Information Commission itself under §6 (yes, the SIC is a public authority too).
• Step 3 — if SIC is sitting on appeals due to vacancies, cite Anjali Bhardwaj v. UoI (2019) 9 SCC 199 and write to the Chief Minister's Office.
• Step 4 — for prolonged inaction, writ petition to the High Court under Article 226.

You can RTI the SIC for:

• Status of your second appeal (with your appeal reference number)
• Average disposal time for second appeals in the last 12 months
• Number of pending appeals + number of vacant Commissioner seats
• Names of current Commissioners + date of appointment
• Hearing roster for the next 30 days

1. Day 0 — call helpline with appeal reference.
2. Day 7 — file RTI to SIC's own PIO if no callback.
3. Day 30 — if RTI silent, file First Appeal.
4. Day 60-90 — escalate to High Court if pendency > 18 months.

• Right to Information Act, 2005, §§ 12, 13, 15, 19. Full text.
• Anjali Bhardwaj v. Union of India (2019) 9 SCC 199 — SIC accountability + transparent appointments.

• All-India helplines + grievance routes
• State RTI rules
• First Appeal Builder
• RTI case-law database
• RTI Act, 2005

• All 30 helplines + grievance routes
• AI RTI Drafter — auto-fills PIO
• All state RTI portals
• Full RTI Playbook

Last reviewed: 25 April 2026.