• Phone: 1098 (toll-free, multilingual)
• Address: Childline India Foundation, Mumbai HQ + 600 city collaborators
• Email: mail@childlineindia.org
• Hours: 24×7

Call 1098. Connects to nearest CWC + police.

PENCIL portal: pencil.gov.in OR 1098.

CMPO at District Magistrate office. 1098 connects.

POCSO e-Box: pocsoebox.gov.in.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

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Last reviewed: 25 April 2026.