%%DoPT%% RTI Helpdesk — Government of India (2026)
Quick Reply: Department of Personnel & Training (DoPT) RTI helpdesk for central government queries. Includes RTI Online portal helpline.
Quick contact: 011-24010690
Hours: Mon-Fri 9:30am-6pm IST
Website: dopt.gov.in
Email: [email protected]
Contact details
- Phone: 011-24010690
- Address: North Block, New Delhi 110001
- Email: [email protected]
- Hours: Mon-Fri 9:30am-6pm IST
When to call
RTI Online portal queries
Issues with rtionline.gov.in filing, payment, tracking.
Central PIO designation queries
Which department, which PIO for your subject?
[[act:section-4|§4 proactive disclosure]] compliance
Complaint about ministries not publishing 17 categories.
General %%DoPT%%-administered RTI policy queries
Notifications, circulars, model rules.
If the helpline does not resolve — file an RTI
Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
1. Status of my complaint / application no. _____ dated _____ as on date. 2. Name + designation of the officer assigned to my file. 3. Reasons for delay beyond the statutory timeline. 4. Copy of any noting / movement of my file in the past 30 days. 5. Likely date of resolution.
Auto-fill the PIO + your case: Open the RTI Drafter →
Related
Last reviewed: 25 April 2026.
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