helplines:dopt-rti-helpdesk
Table of Contents
%%DoPT%% RTI Helpdesk — Government of India (2026)
Quick contact: 011-24010690
Hours: Mon-Fri 9:30am-6pm IST
Website: dopt.gov.in
Email: rti-doppt@nic.in
Contact details
- Phone: 011-24010690
- Address: North Block, New Delhi 110001
- Email: rti-doppt@nic.in
- Hours: Mon-Fri 9:30am-6pm IST
When to call
RTI Online portal queries
Issues with rtionline.gov.in filing, payment, tracking.
Central PIO designation queries
Which department, which PIO for your subject?
§4 proactive disclosure compliance
Complaint about ministries not publishing 17 categories.
General %%DoPT%%-administered RTI policy queries
Notifications, circulars, model rules.
If the helpline does not resolve — file an RTI
Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
1. Status of my complaint / application no. _____ dated _____ as on date. 2. Name + designation of the officer assigned to my file. 3. Reasons for delay beyond the statutory timeline. 4. Copy of any noting / movement of my file in the past 30 days. 5. Likely date of resolution.
Auto-fill the PIO + your case: Open the RTI Drafter →
Related
Last reviewed: 25 April 2026.
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helplines/dopt-rti-helpdesk.txt · Last modified: by 127.0.0.1

