• Phone: 14434 (toll-free, multilingual)
• Address: Ministry of Labour & Employment, Shram Shakti Bhawan, New Delhi
• Email: eshram@labour.gov.in
• Hours: Mon-Sat 8am-8pm

Aadhaar mobile not linked is most common. Update at UIDAI first.

Within 30 days of accident via UAN holder bank.

Auto-debit from bank. Stop via 14434 only.

Visit bank for NPCI mapping update.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

• All 30 helplines + grievance routes
• AI RTI Drafter — auto-fills PIO
• All state RTI portals
• Full RTI Playbook

Last reviewed: 25 April 2026.