RTI for Aadhaar Update or Correction Delay (UIDAI Format)

If your Aadhaar update or correction request is stuck for 30 days or more after the EID was issued at the enrolment centre, file an RTI to the UIDAI Regional Office for your zone. The Unique Identification Authority of India (UIDAI) is a statutory body under the Aadhaar Act, 2016 and a public authority under the RTI Act, 2005. The RTI asks: current status of the EID, reason for the delay, name of the dealing officer, and the expected date of update completion. Fee is Rs. 10. The PIO has 30 days to reply under §7(1).

UIDAI processes around 5 lakh update requests per day across 8 Regional Offices (Delhi, Mumbai, Bangalore, Hyderabad, Chandigarh, Lucknow, Ranchi, Guwahati). The standard timeline is 7 to 30 days. Delays beyond this typically arise from:

1. Document verification pending. The supporting document (address proof, identity proof) is being verified manually.
2. Biometric mismatch. The new biometric scan does not match the existing record; the file is in re-capture queue.
3. Demographic anomaly. Name spelling, DOB, or address change has triggered the “high-attention” review.
4. Operator error at the enrolment centre. Wrong upload, missing scan, or wrong demographic entry; the file is in correction queue.

The UIDAI helpline (1947) gives a status check but rarely the reason. The RTI route forces the PIO to disclose why the update is stuck and which officer is handling it. The dealing-officer name alone unblocks most stuck files.

1. Confirm the update is stuck. Open uidai.gov.in → Check Aadhaar Update Status. Enter your EID or URN. If the status shows “Pending” for more than 30 days, RTI is appropriate.
2. Identify the right UIDAI Regional Office. The eight ROs cover states by zone. Your enrolment centre's PIN code maps to one RO. The full list is at uidai.gov.in under Contact Us.
3. Identify the PIO. Each RO has a designated Deputy Director (RTI) as the PIO. The address and contact are on the UIDAI RTI page.
4. Draft the RTI. Use the 8-field format. Sample below.
5. Pay Rs. 10. Indian Postal Order in favour of “Pay & Accounts Officer, UIDAI” or online via rtionline.gov.in.
6. Send by Speed Post or file online. Online is faster.
7. Track the 30-day clock. On Day 31 of PIO silence, file a First Appeal.

To,
The Public Information Officer,
UIDAI Regional Office [Name],
[Full address]

Subject: Request for information under §6(1) of the Right to
Information Act, 2005, regarding Aadhaar update request EID
[XXXX/XXXXX/XXXXX] submitted on [DD-MM-YYYY].

Sir / Madam,

I, [Your full name], a citizen of India, residing at [Your address],
Aadhaar Number [XXXX XXXX XXXX], request the following information
under §6(1) of the RTI Act, 2005 regarding my Aadhaar update or
correction request:

  Enrolment ID (EID): [XXXX/XXXXX/XXXXX]
  Update Type: [Address / Name / DOB / Mobile / Email / Biometric]
  Date submitted: [DD-MM-YYYY] at enrolment centre [Centre name],
  PIN code [XXXXXX].

  1. Current status of the EID as on the date of this application.
  2. Reasons for the delay beyond the standard 30-day window.
  3. Whether any document discrepancy has been noted, with the
     specific page-wise reference to the missing or mismatched
     document.
  4. Whether the update is in a high-attention review queue. If yes,
     the reason flagged by the system.
  5. Name and designation of the dealing officer or the system
     module currently handling the file.
  6. Expected date of update completion.
  7. Action taken on the grievance I submitted on the UIDAI portal
     on [DD-MM-YYYY], if any.

I am enclosing Rs. 10 as the prescribed application fee by way of
Indian Postal Order No. [XXXXX] dated [DD-MM-YYYY].

Kindly supply the information within 30 days as required under §7(1)
of the Act.

Yours sincerely,

[Signature]
[Printed name]
[Phone] · [Email]
Date: [DD-MM-YYYY]
Place: [City]

• Day 1-30: PIO reply window. The UIDAI RO PIO usually answers in 10-20 days.
• Day 31: Deemed refusal kicks in. File a First Appeal with the FAA at the RO (the Director, UIDAI Regional Office).
• Day 76 (FAA's 45-day cap): File a Second Appeal with the Central Information Commission.
• Throughout: track the update on uidai.gov.in. Updates released after RTI filing are common.

• “Under quality check.” Means the file is in the demographic-anomaly queue. Ask the next RTI for the specific anomaly flag and the timeline.
• “Address proof rejected.” Means the document does not match UIDAI's acceptable list. Verify the list on uidai.gov.in under Valid Supporting Documents and re-submit at the centre.
• “Biometric mismatch, re-capture required.” Means you need to visit the enrolment centre again. The RO PIO usually waives the second fee.
• No reply. File the First Appeal on Day 31.

The UIDAI has a parallel grievance mechanism at resident.uidai.gov.in → File a Complaint. Run both tracks in parallel: the RTI for the status and the grievance for the action.

Yes. UIDAI is a statutory body under the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016 and a public authority under the RTI Act, 2005. The Aadhaar Act §33 does carve out narrow exemptions for personal Aadhaar data, but procedural questions about EID status are fully disclosable.

A blanket refusal under §33 is improper. §33 protects core demographic and biometric data of third parties. Your own EID status, the dealing officer's name, and the timeline are procedural information and disclosable under the RTI Act.

On uidai.gov.in under RTI → Public Information Officers. The page lists eight Regional Offices and the headquarters PIO. Each RO has a designated Deputy Director (RTI).

Yes. UIDAI and each of its eight Regional Offices are on the rtionline.gov.in public-authority dropdown. Online filing is faster: the PIO replies through the portal and you receive an SMS plus email.

No. The standard 8-field RTI format works. Add the EID, the update type, the enrolment centre name, and the PIN code in the application body for fast routing.

The RTI does not reset the update timeline. It forces a status disclosure. In practice, about 60 percent of stuck updates complete within 30 days of the RTI being filed.

A rejection is a different scenario. Ask the PIO for the rejection order and the specific ground. Once you have the order, you have two options: (1) re-submit at the enrolment centre with correct documents, (2) file a complaint at resident.uidai.gov.in disputing the rejection.

• RTI Application Format 2026
• File an RTI online via rtionline.gov.in
• First Appeal Format with grounds checklist
• Penalty under §20
• RTI time-limit cheat sheet
• RTI fee structure 2026
• The RTI Playbook. The complete guide to filing RTI in 2026.

• The Right to Information Act, 2005. §6, §7, §19, §20.
• The Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016. §33.
• Unique Identification Authority of India. uidai.gov.in.
• Central Information Commission. cic.gov.in.
• RTI Online Portal. rtionline.gov.in.

Last reviewed: 28 May 2026, RTI Wiki editorial team.