• Phone: 1947 (toll-free)
• Address: UIDAI HQ: 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Place, New Delhi
• Email: help@uidai.gov.in
• Hours: 24×7 IVR · agents 7am-11pm IST

1947 IVR or myaadhaar.uidai.gov.in/check-aadhaar-status.

Online for address (Rs 50). In-person for biometric (Rs 100).

Free e-Aadhaar via myaadhaar.uidai.gov.in/retrieve-eid by mobile + name.

File FIR + complaint to UIDAI Regional Office. Lock biometrics via portal.

Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.

1. Status of my complaint / application no. _____ dated _____ as on date.
2. Name + designation of the officer assigned to my file.
3. Reasons for delay beyond the statutory timeline.
4. Copy of any noting / movement of my file in the past 30 days.
5. Likely date of resolution.

Auto-fill the PIO + your case: Open the RTI Drafter →

• All 30 helplines + grievance routes
• AI RTI Drafter — auto-fills PIO
• All state RTI portals
• Full RTI Playbook

Last reviewed: 25 April 2026.