1. Find your EID/SRN: it's on the receipt slip you got at the enrolment centre. Format: 14-digit number / date / time (e.g., 1234/56789/01234 25/04/2026 14:30).
2. For new enrolment status: go to the status portal. Enter EID + captcha.
3. For update SRN status: go to myaadhaar.uidai.gov.in → Check Update Status → enter SRN.
4. If status is “Generated” — download e-Aadhaar from the same portal (free; needs OTP on registered mobile).
5. If status is “In Progress” — wait. UIDAI updates every few days.
6. If status is “Rejected” — note the rejection reason. Common: biometric mismatch, incorrect demographic data, document mismatch. Re-enrol at any UIDAI centre with corrected details.

What we hear from RTI Wiki users: Priya, a 24-year-old MBA student in Pune, applied for an Aadhaar update to change her surname after marriage. SRN status said “In Process” for 119 days. She filed an RTI to UIDAI Bengaluru Regional Office asking (a) SRN current stage, (b) reason for delay beyond 30-day SLA, © officer in charge, (d) document deficiency notices issued, (e) projected completion. Reply in 26 days flagged a marriage-certificate format issue she could fix online. Update completed in 9 days after re-upload.

• Biometric quality flag — finger/iris capture marked “low quality” by UIDAI back-end. Fix: re-enrol at any UIDAI centre with fresh biometrics.
• Document mismatch — your name on PAN/passport doesn't exactly match the form. UIDAI is strict about full vs initials.
• Quality control hold — 1-2% of enrolments are randomly QC-held. Fix: file an RTI with SRN; usually clears.
• Demographic mismatch with existing Aadhaar — you may already have an Aadhaar under a different EID and didn't know. Fix: 1947 helpline can search by demographic.
• Linked-mobile issue — OTP fails so e-Aadhaar download fails. Fix: visit a centre to update mobile.
• Incomplete update package — you submitted address change but proof of address was rejected. Fix: re-submit with valid PoA.
• Operator error at enrolment centre — captured wrong data. Common in busy enrolment hours. Fix: re-enrolment + RTI to the centre operator.

• Use Order Aadhaar Reprint (Rs. 50) instead of waiting for status — gets a physical card delivered in 5-7 days.
• The mAadhaar app stores up to 5 family Aadhaars and works offline once downloaded — no need to wait for “physical card”.
• To verify your Aadhaar is active and unmasked, use the eKYC verification at any bank/post office — instant.
• Lost your EID receipt? Visit a UIDAI centre with mobile + ID — they can retrieve via demographic search; saves the re-enrol fee.
• If 1947 helpline is busy, WhatsApp UIDAI on 9311471234 — official channel, often faster reply.

UIDAI helpline: 1947 (7 am – 11 pm, Hindi/English/regional) · WhatsApp: 9311471234 · Email: help@uidai.gov.in · Twitter: @UIDAI

The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.

File an RTI to: UIDAI Regional Office (Bengaluru / Chandigarh / Delhi / Guwahati / Hyderabad / Lucknow / Mumbai / Ranchi)

Ask these 5 questions:

1. SRN/EID current status
2. reason for hold
3. officer in charge
4. biometric exception flag
5. projected completion date

→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.

→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.

→ For deeper case-law on this scenario: Read the full RTI guide for aadhaar update.

• Q: How long does Aadhaar enrolment take? — 90 days max per UIDAI regulations. Most generate in 2-4 weeks.
• Q: Can I get my Aadhaar number via SMS? — Yes — SMS “GETAADHAARNO” + your EID number to 1947 from your registered mobile.
• Q: Is there a fee to check status? — No, all status checks are free. Only Order Aadhaar Reprint (Rs. 50) and biometric updates (Rs. 100) cost.
• Q: What if my mobile is no longer accessible? — Visit the nearest UIDAI Aadhaar Seva Kendra with original ID — they can update mobile after biometric verification (Rs. 50).
• Q: Is Aadhaar mandatory for everything? — No — Supreme Court (Puttaswamy 2018) limited mandatory Aadhaar to PAN linkage, IT Act notified services, and welfare scheme delivery. For most private services, Aadhaar is optional.

To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.

• If status is normal → wait the published SLA, then download/use your document
• If status is delayed → click 🪄 AI RTI Drafter now; complete §6 application in 60 seconds
• If status is rejected → demand reasons under §4(1)(d) RTI Act; appeal/represent
• For state-specific guidance → see state-by-state guide

• 🪄 AI RTI Drafter — type problem, get §6 application
• 🎤 AwaazRTI — voice-to-RTI in 11 Indian languages
• 🔮 Outcome Predictor — score your draft's win-likelihood
• ⚖️ First Appeal Generator — §19(1) draft on Day 31
• 📬 PIO Reply Checker — analyse evasive replies
• 📅 Timeline Calculator — track 30-day window
• 💰 Fee Calculator — state-wise fees
• 🔍 RTI Research — AI Q&A from this site

• Master guide: Full RTI for aadhaar update
• State-by-state: Pick your state
• Citizen RTI playbook: All 100+ scenarios
• The RTI Act 2005: Complete guide
• All status-check guides: All 25 status-check pages

• RTI Act 2005 §§6, 7, 19
• Official portal (linked in Quick Facts)
• Statute referenced in Quick Facts

Last reviewed: 25 April 2026.