RBI Digital Rupee Wallet: How to Open and Use e-Rupee

To use the RBI Digital Rupee, download the e-Rupee app of a pilot bank from the Play Store or App Store, register with your savings account, load e Rupee from that account, and pay any person or merchant by scanning a CBDC or UPI QR code. The Digital Rupee, written e₹ or e₹-R, is issued by the Reserve Bank of India and is legal tender, exactly like the cash in your purse. As of the RBI FAQ updated 29 April 2026, 19 banks offer retail e-Rupee wallets, there is no fee to use it, and the balance earns no interest.

How to open and load an e-Rupee wallet

  1. Pick a pilot bank where you hold a savings account. The wallet links to your existing savings account, so you avoid a fresh KYC. As of the RBI FAQ, 19 banks run retail e-Rupee wallets, including SBI, ICICI, HDFC, Axis, Kotak, PNB, Bank of Baroda, Canara, Union Bank and others.
  2. Download the bank's e-Rupee app. Get it from the Google Play Store (Android) or the Apple App Store (iOS) using the exact app name, for example “eRupee by SBI” or “Digital Rupee by ICICI Bank”. e-Rupee wallets run on both Android and iOS.
  3. Register and verify your phone number. Open the app, sign in with the phone number registered with your bank, and follow the on-screen instructions to set up the wallet. There is no minimum balance to open or maintain an e-Rupee wallet.
  4. Set your wallet security. Create the PIN or passcode the app asks for. If you lose your phone, the wallet can be recovered using the same phone number or SIM on a new device, so your e Rupee is not lost with the handset.
  5. Load e Rupee from your bank account. Choose “Load Money”, enter an amount, and the value moves from your savings account into the wallet as e-Rupee tokens. You can load, redeem or transfer e Rupee between your bank account and wallet 24 hours a day, 7 days a week, even outside banking hours.
  6. Check the denominations. e Rupee sits in your wallet in the same denominations as physical notes and coins. If you do not have the exact change, the app adjusts automatically, for example paying ₹15 from a ₹20 token returns ₹5 to your wallet. Payments to two decimal places are supported.
  7. Pay a person or a merchant. Use “Pay” or “Scan QR” to send e Rupee to another wallet, or scan the merchant's CBDC QR code or UPI QR code to pay. To pull money back to your bank, use the “Redeem” option.

What the Digital Rupee is

The Digital Rupee, e₹, is India's Central Bank Digital Currency, the digital form of the physical Rupee issued by the Reserve Bank of India. It is legal tender under Section 26 of the RBI Act, 1934, is a sovereign liability of the RBI, and is held as tokens in a bank-provided wallet. It works like cash, not a bank deposit.

e-Rupee vs UPI vs bank wallet

Feature e-Rupee (e₹-R) UPI Bank or PPI wallet
What it is Digital cash, a CBDC token A way to move bank money Stored bank or prepaid money
Who issues it Reserve Bank of India Runs on NPCI rails via your bank A bank or prepaid issuer
Settlement Instant, wallet to wallet, no bank account in the loop As per UPI settlement timelines Within the banking system
Earns interest No, it has cash-like features Money sits in your interest-bearing bank account until you pay Usually no interest on wallet balance
Offline use Yes, being piloted for low or no connectivity Needs connectivity Needs connectivity
Convertible Yes, to and from your bank account Draws directly from the bank account Top up from a bank account

Where you can use it and participating banks

The retail e-Rupee pilot has been live since 1 December 2022, and only customers and merchants of the identified pilot banks across the country can use it. As of the RBI FAQ updated 29 April 2026, 19 banks offer e-Rupee wallets. You can pay any merchant who shows a CBDC QR code, and because the e-Rupee app can also scan a UPI QR code, you can pay at the much larger base of UPI merchants too. For person-to-person payments, both sides simply need an e-Rupee wallet.

Pilot banks include SBI, ICICI Bank, IDFC First Bank, YES Bank, HDFC Bank, Union Bank of India, Bank of Baroda, Kotak Mahindra Bank, Canara Bank, Axis Bank, IndusInd Bank, PNB, Federal Bank, Karnataka Bank, Indian Bank, IDBI Bank, Bank of Maharashtra, Bank of India and UCO Bank. Check your own bank's app listing for the exact name before downloading.

Common mistakes to avoid

  • Expecting interest. e Rupee in the wallet earns nothing. Park only what you plan to spend and keep savings in your interest-bearing account.
  • Looking for a wallet at a non-pilot bank. If your bank is not in the pilot list, it has no e-Rupee app yet. Use a savings account at one of the participating banks.
  • Confusing e-Rupee with UPI. UPI moves bank money; e Rupee is digital cash held in the wallet. Scanning a UPI QR from the e-Rupee app settles on UPI timelines, not instantly wallet to wallet.
  • Assuming there are charges. There are no fees for using e Rupee or the e-Rupee wallet. If an app or agent demands a fee to set it up, treat it as a red flag.
  • Panicking after losing the phone. The wallet is recoverable on a new device using the same phone number or SIM, so do not assume the balance is gone.

Real-life example. Dr. Shrawan Kumar Pathak, a retired professor, downloaded his bank's e-Rupee app, signed in with his registered mobile number, and loaded ₹2,000 from his savings account into the wallet. At his chemist he scanned the shop's QR code and paid ₹185 for medicines, with the change returned to his wallet automatically. He noticed the ₹2,000 earned no interest, so he keeps only small spending amounts in the wallet and leaves his savings untouched in the bank account.

Frequently asked questions

Is the Digital Rupee the same as money in my bank account?

No. e Rupee is digital cash held in a wallet and is a direct liability of the RBI. Bank account money is a claim on your bank. e Rupee earns no interest, while your savings balance does.

Do I pay any fee or charge to use the e-Rupee wallet?

No. The RBI FAQ states there are no charges or fees for using e Rupee or e-Rupee wallets, and there is no minimum balance to open or keep one.

Can I pay UPI shops with my e-Rupee wallet?

Yes. The e-Rupee app can scan a UPI QR code, so you can pay UPI merchants. In that case the payment settles on UPI timelines rather than instantly between two wallets.

What happens to my e Rupee if I lose my phone?

The e-Rupee in the wallet stays safe. You can recover the wallet on a new device using the same phone number or SIM, so the balance is not lost with the handset.

Which banks currently offer the e-Rupee wallet?

As of the RBI FAQ updated 29 April 2026, 19 banks offer retail e-Rupee wallets, including SBI, ICICI, HDFC, Axis, Kotak, PNB, Bank of Baroda, Canara, Union Bank and others. Check your bank's app store listing for the exact app name.

Can I move money in and out of the wallet after banking hours?

Yes. You can load, redeem or transfer e Rupee between your bank account and the wallet 24 hours a day, 7 days a week, including outside banking hours.

Use RTI to check the CBDC pilot or a grievance

The e-Rupee is a public pilot run by the RBI through banks, so you can use the Right to Information Act, 2005 to ask about it. You can file an RTI with the RBI's Central Public Information Officer or with a participating bank's PIO about the pilot scope, the list of participating banks and merchants, or how a CBDC complaint or dispute was handled and within what timeline. If a wallet dispute is ignored, an RTI on the grievance-handling record is a useful nudge. Draft it quickly with the AI RTI Drafter, and read The RTI Playbook for the full process.

Sources

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