Retirement Dues Pending: What to Do Next

Reviewed on: 2026-05-30.

If retirement dues pending, collect the account, application, transaction, policy, property, employee, pension, scholarship or bill reference and send one precise written complaint to the office that can correct the record or release the money. Ask for a written reason if the request is refused or kept pending. Escalate with the same evidence bundle to pension disbursing bank, accounts office, pension sanctioning authority and CPENGRAMS. Use RTI only for records held by a public authority: file movement, deficiency notes, dispatch records, sanction details, payment advice, inspection reports or reasons recorded on file.

Use the correct external forum. Use Pensioners' Portal or the other official source linked below where it fits the subject. For consumer-service disputes, consider National Consumer Helpline and e-Daakhil. For public departments, CPGRAMS, state grievance portals and RTI may help. For high-value or time-sensitive cases, take professional advice before limitation expires.

• Pensioners' Portal
• CPENGRAMS
• Jeevan Pramaan

• /practical-guides/
• /practical-guides/category/pension-and-retirement/
• /practical-guides/fixed-deposit-lien-not-removed-after-settlement/
• /practical-guides/hospital-refuses-medical-records-reasonable-time/
• /practical-guides/life-insurance-maturity-payment-delayed/
• /practical-guides/employer-not-giving-salary-slip/

1. Step 1: What to do when retirement dues are pending? (a) Retirement dues: (i) retirement dues include: gratuity, PF, leave encashment, bonus, pension, commutation, (ii) employer must pay within 30 days of retirement — government rules, (iii) pending: employer delays or refuses, (b) common scenarios: (i) gratuity delayed — employer not paying, (ii) PF not transferred/withdrawn — EPFO delay, (iii) leave encashment denied — employer refuses, (iv) pension not started — PPO not generated, (v) commutation delayed — CPAO/AG delay, © rights: (i) employee has right to retirement dues — PGA 1972 + EPF Act, (ii) right to interest — if delayed beyond 30 days, (iii) right to complain — Labour Commissioner + CPENGRAMS, (d) authority: Employer HR + Labour Commissioner + EPFO + CPAO + CPENGRAMS, (e) law: Payment of Gratuity Act 1972 + EPF Act 1952 + CCS (Pension) Rules 1972 + CPA 2019.

1. Step 2: Comparison table — retirement dues pending scenarios. (a) Gratuity: (i) issue: gratuity not paid within 30 days, (ii) remedy: legal notice + Labour Commissioner, (iii) timeline: 30-60 days, (iv) example: delayed; legal notice; paid, (b) PF: (i) issue: PF not transferred/withdrawn, (ii) remedy: EPFO grievance + RTI, (iii) timeline: 30-60 days, (iv) example: delayed; RTI; processed, © Leave encashment: (i) issue: employer denies leave encashment, (ii) remedy: legal notice + Labour Commissioner, (iii) timeline: 30-60 days, (iv) example: denied; complained; paid, (d) Pension: (i) issue: pension not started — PPO delay, (ii) remedy: RTI + CPENGRAMS, (iii) timeline: 30-60 days, (iv) example: delayed; RTI; started, (e) Commutation: (i) issue: commutation not paid, (ii) remedy: CPAO follow-up + RTI, (iii) timeline: 30-60 days, (iv) example: delayed; RTI; paid. (Note: Retirement dues within 30 days. File RTI + CPENGRAMS for government. Labour Commissioner for private.)

1. Step 3: How to recover pending retirement dues. (a) Step 1: Written request to employer HR — demand dues, (b) Step 2: If government — file RTI for status, © Step 3: CPENGRAMS for pension/PP-related, (d) Step 4: Labour Commissioner for gratuity/leave encashment, (e) Step 5: EPFO grievance for PF, (f) Step 6: Writ petition or Consumer Forum if all fail.

1. Step 5: District-level. (a) Labour Commissioner: gratuity + leave encashment, (b) EPFO: PF, © CPAO: pension + commutation, (d) RTI: status, (e) CPENGRAMS: grievance.

1. Step 6: Key provisions. (a) Payment of Gratuity Act 1972, (b) EPF Act 1952, © CCS (Pension) Rules 1972, (d) Labour Commissioner: complaint, (e) 30 days: payment deadline.

See Retirement Dues Pending and PPO Not Generated and How to File RTI.