Garbage Collection RTI — door-to-door sanitation grievance (2026)

Sanitation is a §4 proactive disclosure obligation of the Urban Local Body. The collection contractor's roster, contract value, payment status and Swachh Bharat funds are all RTI-disclosable. Use the Sanitary Inspector + ULB Commissioner route.

• RTI Act, 2005 §6, §7(1), §4(1)(b)(xii) (scheme + beneficiaries).
• Solid Waste Management Rules, 2016.
• Swachh Bharat Mission Operational Guidelines.
• Centre for Equity Studies v. UoI (CIC, 2017) — proactive-disclosure standards for welfare schemes.

To:
The Public Information Officer (PIO),
[Office name + address].

Subject: RTI under §6 — Garbage Collection query

Sir/Madam,

Under the RTI Act, 2005, kindly provide:

1. Door-to-door garbage collection roster for Ward No. [NUMBER], Lane [NAME],
   for the period [DATE A] to [DATE B].
2. Contract details with the sanitation contractor (contract no., value, period).
3. Daily attendance / vehicle log of collection staff for the said area.
4. Swachh Bharat fund utilisation for the Ward in FY [YEAR-YEAR].
5. Action taken on complaints registered for non-collection in the said Ward.
6. Sanitary Inspector and Junior Engineer assigned to the Ward.

Rs. 10 IPO enclosed.

Yours faithfully,
[Name]
[Address + phone + email]
[Date]

• Day 31 — First Appeal to FAA (typically Joint Commissioner of ULB).
• Day 76 — Second Appeal to SIC.
• Parallel — Swachhata App; ULB grievance portal; Mayor's grievance cell.

• Centre for Equity Studies v. UoI (CIC, 2017) — Proactive disclosure standard for welfare schemes.
• Bombay HC v. BMC slum records (2021) — ULB sanitation records disclosable.

• Sending RTI to district admin instead of ULB.
• Asking for one day's roster — too narrow; ask for 30 days minimum.
• Forgetting Ward Number — RTI cannot be processed without it.

PIO of the ULB (Municipal Corporation / Municipality / Nagar Panchayat). For Delhi: SDMC/NDMC/MCD as applicable.

ULB is the public authority; contractor is its instrument. ULB must compel disclosure.

• Drainage complaint RTI
• Encroachment complaint RTI
• Electricity complaint RTI
• File RTI online — 12 steps
• RTI — 25 questions answered

• RTI Act, 2005 — full text.
• Citation chain in body.
• Citizen Charter of the relevant authority.
• Case-law database at /cases/search.

Last reviewed: 24 April 2026.