Direct answer. e-Sanjeevani is the government's free telemedicine platform. Real doctors (not chatbots) consult via video / audio. Available 24×7 in 22 Indian languages. 100 million+ consultations completed since launch. Covers OPD which Ayushman Bharat doesn't. Login at https://esanjeevani.in OR app — Aadhaar OTP.

• Free OPD by qualified doctors via video.
• 24×7, 22 languages.
• Digital prescription sent to phone.
• ₹0 cost.
• Login: Aadhaar + mobile OTP.
• Helpline: 14416.

• Any Indian resident with Aadhaar + mobile.
• Best for: cold/fever, skin issues, follow-up consultations, second opinion, prescription refill, mental health (counsellors available), women's health.
• Not for: emergencies (use 108), surgery, complex diagnostics.

1. Visit https://esanjeevani.in OR download “e-Sanjeevani OPD” app.
2. Login: Mobile + OTP.
3. Pick state → district → speciality (General Med, Pediatrics, Gynaec, Psychiatry, Skin, etc.).
4. Token allotted — wait 5–30 minutes.
5. Doctor calls back via video (audio if low bandwidth).
6. 10–15 min consultation.
7. Prescription sent digitally to your phone + downloadable PDF.
8. Buy medicines at any pharmacy or via Jan Aushadhi (cheaper).

• Token wait — try peak/non-peak times.
• Video quality on slow internet — switch to audio mode in app.
• Prescription rejected at pharmacy — show e-Sanjeevani logo + doctor stamp; legally valid.

• 🏥 Health & Insurance
• Ayushman Bharat
• 🌿 Home remedies
• 💻 Digital India

• e-Sanjeevani official
• MoHFW
• Helpline: 14416

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Last reviewed: 3 May 2026.