e-Sanjeevani 2026 — Free Online Doctor Consultation
Direct answer. e-Sanjeevani is the government's free telemedicine platform. Real doctors (not chatbots) consult via video / audio. Available 24×7 in 22 Indian languages. 100 million+ consultations completed since launch. Covers OPD which Ayushman Bharat doesn't. Login at https://esanjeevani.in OR app — Aadhaar OTP.
Quick Answer
- Free OPD by qualified doctors via video.
- 24×7, 22 languages.
- Digital prescription sent to phone.
- ₹0 cost.
- Login: Aadhaar + mobile OTP.
- Helpline: 14416.
Who can use
- Any Indian resident with Aadhaar + mobile.
- Best for: cold/fever, skin issues, follow-up consultations, second opinion, prescription refill, mental health (counsellors available), women's health.
- Not for: emergencies (use 108), surgery, complex diagnostics.
How to use
- Visit https://esanjeevani.in OR download “e-Sanjeevani OPD” app.
- Login: Mobile + OTP.
- Pick state → district → speciality (General Med, Pediatrics, Gynaec, Psychiatry, Skin, etc.).
- Token allotted — wait 5–30 minutes.
- Doctor calls back via video (audio if low bandwidth).
- 10–15 min consultation.
- Prescription sent digitally to your phone + downloadable PDF.
- Buy medicines at any pharmacy or via Jan Aushadhi (cheaper).
Common issues
- Token wait — try peak/non-peak times.
- Video quality on slow internet — switch to audio mode in app.
- Prescription rejected at pharmacy — show e-Sanjeevani logo + doctor stamp; legally valid.
Related
If the formal channel fails, escalate via RTI
If your e-Sanjeevani telemedicine complaint isn't resolved through the regular complaint route, you can file an RTI to force the public authority to either act or explain in writing why they haven't. The fee is ₹10 (free if you're BPL).
- Draft your application: AI RTI Drafter
- Calculate timelines: Timeline Calculator
- If PIO doesn't reply in 30 days: Deemed refusal first appeal
- If PIO rejects without reason: S.8 rejection appeal
- Sample applications: Sample RTI library
Sources
Visual / Infographic prompts
- Infographic concept: Patient flow: Login at esanjeevani.in → pick speciality → 5-30 min wait → video consult with doctor → digital prescription → buy medicines at Jan Aushadhi.
SVG icon prompts (use any AI image gen)
- Minimal smartphone icon with a stethoscope coming out of the screen.
- 22 dots in a circle (one per Indian language) around a doctor silhouette.
- Prescription pad with QR code, paperless theme.
Feature image prompt
Realistic photo of a rural Indian patient on a video call with a doctor on her smartphone, simple home setting.
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