How to file an RTI for water supply / contamination in Thane

How to file an RTI for water supply / contamination in Thane — RTI Wiki

Quick Reply: File an RTI for water supply / contamination in Thane: city PIO, fee, portal, sample template, escalation. Thane Municipal Corporation (TMC) specific.

Direct answer. In Thane (Maharashtra), file your RTI for water supply / contamination to Thane Municipal Corporation (TMC) (Municipal Water Department / Jal Board). Fee: Rs. 10 IPO (state default; verify against Maharashtra state RTI rules). Online portal: https://thanecity.gov.in/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.

Quick facts (Thane)

City Thane (Maharashtra)
Subject RTI for water supply / contamination
Municipal body Thane Municipal Corporation (TMC)
City context TMC has 132 wards across 9 zones
Target office Thane Municipal Corporation (TMC) (Municipal Water Department / Jal Board)
Online portal https://thanecity.gov.in/
State portal Maharashtra state RTI hub
Reply window 30 days (§7(1) RTI Act 2005)
Statutory anchor Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012

Why this page exists

The general guide on RTI for water supply / contamination covers the full template, decision steps, case law and FAQs. This page focuses on the Thane-specific bits: which municipal department to file at, what fee mode Thane Municipal Corporation (TMC) accepts, the local portal (if any), and where to escalate within Maharashtra.

Filing in Thane — 4 steps

  1. Identify the office. Thane Municipal Corporation (TMC) (Municipal Water Department / Jal Board) typically sits at Thane Municipal Corporation (TMC) headquarters or the relevant zonal office.
  2. Pay the fee: Rs. 10 IPO/cash; check the Maharashtra hub for any state-specific fee.
  3. File: online via https://thanecity.gov.in/ OR by Speed Post to Thane Municipal Corporation (TMC) (with acknowledgment).
  4. Track: 30-day clock starts from receipt by the public authority.

If you don't get a reply

  1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Thane Municipal Corporation (TMC)).
  2. Day 75-76: file Second Appeal to the Maharashtra State Information Commission.
  3. Parallel pressure: Use the Thane Municipal Corporation (TMC) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

Thane-specific tips

  • For city-wide patterns (not just your case), check RTI for water supply / contamination in Maharashtra for the state-level template.
  • If Thane Municipal Corporation (TMC) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
  • Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

Sources

  • RTI Act 2005 §§6, 7, 19.
  • Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012.
  • Thane Municipal Corporation (TMC) citizen-services portal.

Last reviewed: 25 April 2026.

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