The general guide on RTI for water supply / contamination covers the full template, decision steps, case law and FAQs. This page focuses on the Thane-specific bits: which municipal department to file at, what fee mode Thane Municipal Corporation (TMC) accepts, the local portal (if any), and where to escalate within Maharashtra.

1. Identify the office. Thane Municipal Corporation (TMC) (Municipal Water Department / Jal Board) typically sits at Thane Municipal Corporation (TMC) headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the Maharashtra hub for any state-specific fee.
3. File: online via https://thanecity.gov.in/ OR by Speed Post to Thane Municipal Corporation (TMC) (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Thane Municipal Corporation (TMC)).
2. Day 75-76: file Second Appeal to the Maharashtra State Information Commission.
3. Parallel pressure: Use the Thane Municipal Corporation (TMC) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for water supply / contamination in Maharashtra for the state-level template.
• If Thane Municipal Corporation (TMC) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Thane
• RTI for water supply / contamination across all cities
• Maharashtra state-level guide
• Master guide: RTI for water supply / contamination

• RTI Act 2005 §§6, 7, 19.
• Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012.
• Thane Municipal Corporation (TMC) citizen-services portal.

Last reviewed: 25 April 2026.