The general guide on RTI for water supply / contamination covers the full template, decision steps, case law and FAQs. This page focuses on the Gwalior-specific bits: which municipal department to file at, what fee mode Gwalior Nagar Nigam accepts, the local portal (if any), and where to escalate within Madhya Pradesh.

1. Identify the office. Gwalior Nagar Nigam (Municipal Water Department / Jal Board) typically sits at Gwalior Nagar Nigam headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the Madhya Pradesh hub for any state-specific fee.
3. File: online via https://www.mcgwalior.in/ OR by Speed Post to Gwalior Nagar Nigam (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Gwalior Nagar Nigam).
2. Day 75-76: file Second Appeal to the Madhya Pradesh State Information Commission.
3. Parallel pressure: Use the Gwalior Nagar Nigam grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for water supply / contamination in Madhya Pradesh for the state-level template.
• If Gwalior Nagar Nigam has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Gwalior
• RTI for water supply / contamination across all cities
• Madhya Pradesh state-level guide
• Master guide: RTI for water supply / contamination

• RTI Act 2005 §§6, 7, 19.
• Article 21 right (Subhash Kumar 1991); BIS IS 10500:2012.
• Gwalior Nagar Nigam citizen-services portal.

Last reviewed: 25 April 2026.