Right to Information Wiki Blog
Quick Reply: RTI Wiki blog — analysis, case-law summaries, and citizen guides on Right to Information Act 2005.
Latest RTI decision notes
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Why Customer Care Never Calls You Back
You call customer care after a failed delivery, wrong bill, refund delay, or broken service. The IVR asks you to press 1, then 2, then 5. A bot says your issue is important. A ticket number comes by SMS. Then nothing happens.
You call again on Saturday. A new agent says the old ticket is closed. You explain everything from the start. They say, “We will get back to you.” Nobody calls.
Quick Reply: If customer care keeps delaying, stop only calling. Start documenting every call, ticket, email, chat, and payment proof. Send one clear escalation email to the company nodal officer or grievance officer. If the issue remains unresolved, use the National Consumer Helpline or the proper regulator for that sector.
If you are short on time, go to what to do in the next 30 minutes.
CIC Refuses Disclosure of the Ashok Lavasa Dissent Note
Quick Reply: In this context, a reference can be made to the decision of the Hon’ble Supreme Court in the matter of Central Board of Secondary Education and Anr. v.
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In this context, a reference can be made to the decision of the Hon’ble Supreme Court in the matter of Central Board of Secondary Education and Anr. v.
Dated: 24.03.2020
The Appellant vide his RTI application sought information regarding the certified copy of the dissent expressed by Mr Ashok Lavasa (Election Commissioner) over the clean chits given to four speeches of Hon’ble Prime Minister of India and one speech of Mr. Amit Shah in lieu of the complaints received by the ECI during the Lok Sabha Election campaign in 2019.
The CPIO, vide its letter dated 23.07.2019 denied disclosure of information u/s 8 (1) (g) of the RTI Act, 2005. Dissatisfied by the response, the Appellant approached the FAA. The FAA, vide its order dated 06.09.2019 stated that handling MCC violations involved obtaining reports and input from field level officers. Notings prior to taking decision would contain references to reports and comments from field level officers. In similar cases, regarding reports submitted to the Commission by observers on conduct of election, the Commission vide order no CIC/WB/A/000212 dated 15.04.2010 upheld the view that such information would be protected from disclosure u/s 8 (1) (g) of the RTI Act, 2005.
Keeping in view the facts of the case and the submissions made by both the parties and in the light of the aforesaid decisions, no further intervention of the Commission is required in the matter. The Appeal stands disposed accordingly.
The Commission referred to the following:
In this context, a reference can be made to the decision of the Hon’ble Supreme Court in the matter of Central Board of Secondary Education and Anr. v. Aditya Bandopadhyay and Ors (Civil Appeal No. 6454 of 2011) wherein it was held as under:
“28………the information as to the names or particulars of the examiners/coordinators/scrutinisers/head examiners are therefore exempted from disclosure under Section 8 (1)(g) of RTI Act, on the ground that if such information is disclosed, it may endanger their physical safety. Therefore, if the examinees are to be given access to evaluated answer-books either by permitting inspection or by granting certified copies, such access will have to be given only to that part of the answer-book which does not contain any information or signature of the examiners/co-ordinators/scrutinisers/head examiners, exempted from disclosure under Section 8 (1)(g) of RTI Act.”
Last reviewed on: 20 April 2026
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Blood Group Compatibility: Who Can Donate to Whom
Quick Reply: O-negative is the universal donor and AB-positive the universal recipient. See the full blood group compatibility chart for who gives and receives red cells.
Your blood group decides who you can give blood to and who you can receive it from. The short version: O-negative is the universal donor (its red cells suit every patient), and AB-positive is the universal recipient (it can receive from everyone). The full chart below shows every combination for red cells, the reverse rule for plasma, and why O-negative and AB matter so much in an emergency.