Quick Reply: Most scholarship failures are one of three things: institute verification not done, bank account not Aadhaar-seeded, or a mismatch between the application and the bank record. Find your stage below and you find the office that owes you an answer.
Direct answer. A scholarship passes through several hands before the money moves — the student, the institute, the district or state office, and finally the payment system. When it stalls, the useful question is which stage it stopped at, because each stage has a different office to ask. The guides below are arranged that way.
A National Scholarship Portal application moves through a fixed chain, and the stage names on your status screen tell you exactly whose desk it is on.
Work out which stage it stopped at before chasing anyone. Note your application or permanent registration ID, the last status line and its date, and then write to the office of that stage — quoting an ID without the stage is how applications get “forwarded” in circles. When two written reminders fail, the five-question RTI in the guides below (status, officer, reasons, file movement, likely date) converts an unanswerable “it is under process” into a dated record.
Most NSP scholarships need a renewal application each academic year, with the new year's fee receipt and enrolment proof, inside the portal's window. Miss the renewal window and the application starts from zero — a fresh verification chain at the institute and district, months of avoidable delay. Calendar the portal's renewal notice at the start of each session, and check that the Aadhaar-seeded account details carried over unchanged.
If a department has the record you need and will not hand it over, an RTI application is the route that forces the question. Start with the RTI application format, and if the reply does not come or does not answer, the first appeal is the next step. Worked scholarship examples are in The RTI Playbook.