The general guide on RTI for electricity bill dispute covers the full template, decision steps, case law and FAQs. This page focuses on the West Bengal-specific bits: which office to file at, what fee mode the state accepts, the online portal (if any), and where to escalate.

1. Identify the office. DISCOM CGRF / SDO is the standard target; in West Bengal, this is typically located at the district/tehsil headquarters.
2. Pay the fee as per state norms: Rs. 10 court fee stamp (state-specific); not IPO.
3. File: online via https://wbic.gov.in/ OR by Speed Post to the office, with acknowledgment.
4. Track: 30-day clock starts from the date of receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the First Appellate Authority (FAA) — typically the office one rung above the PIO.
2. Day 75-76: file Second Appeal to the West Bengal State Information Commission.
3. Parallel pressure: file a CPGRAMS grievance (pgportal.gov.in) and (where the state has one) a state-level grievance helpline.

“Application under §6 RTI Act 2005 — electricity bill dispute in West Bengal (give specific application/file number, dates, and the 5 specific questions).”

For the complete template including the 5 questions, illustrations, common mistakes and FAQ, read the full RTI for electricity bill dispute guide.

• All RTI schemes for West Bengal
• RTI for electricity bill dispute across all states
• State portals directory

• RTI Act 2005 §§6, 7, 19.
• Electricity Act 2003 §42 + SERC tariff orders; CEA Metering Regulations 2006.
• West Bengal state RTI rules (latest revision).

Last reviewed: 25 April 2026.