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| + | {{htmlmetatags> | ||
| + | metatag-description=(File an RTI for property or house tax in Goa online through the Goa RTI portal or by post to the municipal PIO. Rs 10 fee, 30-day reply, full appeal path inside.) | ||
| + | metatag-title=(Goa property tax RTI: file, fee & appeal)}} | ||
| + | ====== Goa property tax RTI — how to file & appeal ====== | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | This is the Goa-specific companion to the parent guide **[[/ | ||
| + | |||
| + | ===== What is " | ||
| + | |||
| + | Goa does not use the phrase " | ||
| + | |||
| + | | **Area you live in** | **Authority that levies House Tax** | **Where the records sit** | | ||
| + | | --- | --- | --- | | ||
| + | | Panaji city limits | Corporation of the City of Panaji (CCP) | CCP Taxation Section, Altinho, Panaji | | ||
| + | | Margao, Vasco (Mormugao), Mapusa, Ponda, Bicholim, Valpoi, etc. | The local Municipal Council | Council Office, Tax/ | ||
| + | | Any village / gaon | Gram Panchayat | Panchayat office, House Tax register | | ||
| + | | Cantonment area | Cantonment Board | Board office | | ||
| + | | A Goa government colony | Goa State Urban Development / WRD as landlord | Nodal estate office | | ||
| + | |||
| + | For most readers the right target is one of three: the **CCP** (Panaji only), your **Municipal Council** (the bigger towns), or your **Village Panchayat** (rural Goa). Each of these is a separate " | ||
| + | |||
| + | ===== Which Goa office do I send my RTI to? ===== | ||
| + | |||
| + | Under section 5 of the RTI Act, 2005 every public authority must designate a **Public Information Officer** (PIO, in Goa often called the **SPIO** — State Public Information Officer) and a First Appellate Authority. Your RTI goes to the SPIO of the body that holds your tax file, not to a generic " | ||
| + | |||
| + | | **Level** | **Office (Goa)** | **SPIO is typically** | **FAA is typically** | | ||
| + | | --- | --- | --- | --- | | ||
| + | | 1. Filing | The public authority itself | SPIO of CCP / Municipal Council / Panchayat | Officer above the SPIO (Commissioner / Chief Officer / Sarpanch-level nominee) | | ||
| + | | 2. First Appeal | Same public authority | First Appellate Authority (FAA) | — | | ||
| + | | 3. Second Appeal | Goa State Information Commission | — | — | | ||
| + | | 4. Nodal oversight (councils) | Directorate of Municipal Administration / Urban Development Dept. | Nodal SPIO | Secretary, Urban Development | | ||
| + | | 5. Nodal oversight (panchayats) | Directorate of Panchayats / Panchayati Raj Dept. | Nodal SPIO | Secretary, Panchayati Raj | | ||
| + | |||
| + | For a **Panaji** property, address it to the SPIO, **Corporation of the City of Panaji**, Dr Pandurang Pissurlekar Road, Altinho, Panaji, Goa 403001 (the CCP office; public counter hours Mon–Fri, 09:30 to 17:45, as listed on ccpgoa.com). For a **council** property (say, Margao), address it to the SPIO, **Municipal Council** of that town. For a **village**, | ||
| + | |||
| + | Because every Goa state department is also listed on the **[[https:// | ||
| + | |||
| + | ===== Can I file my property-tax RTI online in Goa, or only by post? ===== | ||
| + | |||
| + | You can do **both**, and the online route is usually faster. Goa runs a genuine online RTI portal at **https:// | ||
| + | |||
| + | What the portal actually does, from its official FAQ: | ||
| + | |||
| + | - You can file a **new RTI request**, a **First Appeal**, and a **Second Appeal** entirely online, with an **eChallan** payment gateway. | ||
| + | - Payment modes: **internet banking**, **ATM-cum-debit card**, **credit/ | ||
| + | - On submission you get a **unique registration number** for tracking. | ||
| + | - The application reaches the **Nodal Officer** and the **SPIO** of the chosen department electronically. | ||
| + | - The application text box accepts up to **3,000 characters**; | ||
| + | - A **BPL applicant pays no fee** (under the Goa RTI Rules, 2012) but must attach the BPL certificate. | ||
| + | - **No fee is charged for the First Appeal**, as the FAQ states plainly. | ||
| + | |||
| + | The companion gateway **https:// | ||
| + | |||
| + | If you prefer paper — or your panchayat SPIO is not well mapped on the portal — the postal route still works perfectly well. Print your application, | ||
| + | |||
| + | ===== How much is the RTI fee in Goa, and how do I pay it? ===== | ||
| + | |||
| + | | **Stage** | **Goa fee** | **How to pay (online)** | **How to pay (postal)** | | ||
| + | | --- | --- | --- | --- | | ||
| + | | New RTI application | Rs 10 | eChallan: net banking / debit / credit (Master, Visa) / UPI | Indian Postal Order (IPO) crossed, or court-fee stamp | | ||
| + | | First Appeal (section 19(1)) | No fee | No payment step | No fee | | ||
| + | | Additional/ | ||
| + | | BPL applicant | Fully exempt | Attach BPL certificate instead of paying | Attach BPL certificate instead of IPO | | ||
| + | |||
| + | The **Rs 10** application fee follows the RTI Act, 2005 (First Schedule) read with the **Goa Right to Information Rules, 2012**; the portal FAQ explicitly confirms the BPL exemption "as per RTI Rules, 2012". The FAQ also confirms that **no fee is payable for the First Appeal**. If the SPIO later asks for a copying or additional fee, the portal will show a "Make Payment" | ||
| + | |||
| + | For the full state-by-state fee table (so you can compare Goa with Maharashtra next door), see **[[/ | ||
| + | |||
| + | ===== What 30-day and appeal deadlines apply in Goa? ===== | ||
| + | |||
| + | The RTI Act, 2005 fixes the clocks; Goa does not shorten or extend them. What changes state to state is how fast the **Goa State Information Commission (GSIC)** lists your Second Appeal. The statutory ladder is fixed. | ||
| + | |||
| + | | **Step** | **What you do** | **Deadline** | **Legal basis** | | ||
| + | | --- | --- | --- | --- | | ||
| + | | 1. Application | File to the SPIO of the CCP / Council / Panchayat | Any time | Section 6(1) | | ||
| + | | 2. SPIO reply | The SPIO must reply | 30 days from receipt (48 hours if life or liberty is at stake) | Section 7(1) | | ||
| + | | 3. First Appeal | If no reply or an unsatisfactory reply | Within 30 days of the expiry of the reply period (or of the reply) | Section 19(1) | | ||
| + | | 4. FAA order | FAA must decide | Within 30 days, extendable to 45 | Section 19(6) | | ||
| + | | 5. Second Appeal | To the Goa State Information Commission | Within 90 days of the FAA order (or deemed disposal) | Section 19(3) | | ||
| + | |||
| + | The 30-day SPIO clock starts on the **date the public authority receives** your application, | ||
| + | |||
| + | To turn these dates into a calendar for your own filing without doing the arithmetic by hand, use the **[[https:// | ||
| + | |||
| + | ===== What specific records can I ask for about my property tax? ===== | ||
| + | |||
| + | In Goa, the records most worth asking for — and that the CCP, councils and panchayats actually hold — are: | ||
| + | |||
| + | - The **House Tax assessment register** entry for your property, including the **Annual Ratable Value (ARV)** and how it was arrived at. | ||
| + | - The **measurement / plinth area** the council used (often different from the actual built-up area). | ||
| + | - The **occupancy and usage classification** (residential / commercial / mixed) applied to your property. | ||
| + | - The **rebate or waiver** applied, if any (Goa councils give an early-payment rebate; the date your council' | ||
| + | - The **arrears and demand history**, year by year, with the **receipt numbers** of every payment you have made. | ||
| + | - A **certified copy** of the latest demand notice and the **property card / Form I & XIV** entry the council relied on. | ||
| + | |||
| + | Asking for a **certified copy** (rather than just inspection) is important: a certified copy is admissible later if you end up before the **Goa State Information Commission** or a civil court. If you only want to look, ask for " | ||
| + | |||
| + | The five-question template that works for almost every House Tax dispute in Goa is in the parent guide **[[/ | ||
| + | |||
| + | ===== How do I file a First Appeal in Goa if the PIO stays silent? ===== | ||
| + | |||
| + | If the 30th day passes and you have no reply — or you get a reply that dodges the questions — your next move is a **First Appeal under section 19(1)**. In Goa you have two clean ways to do it: | ||
| + | |||
| + | - **Online:** on **rtionline.goa.gov.in**, | ||
| + | - **Paper:** address it to the **First Appellate Authority** of the same public authority (the officer one rung above the SPIO — typically the CCP Commissioner, | ||
| + | |||
| + | You must file the First Appeal **within 30 days** of the date you should have received the SPIO's reply (or, if you got a reply you dislike, within 30 days of that reply). The FAA then has 30 days — extendable to 45 — to decide. Use the **[[https:// | ||
| + | |||
| + | ===== How do I take my case to the Goa State Information Commission? ===== | ||
| + | |||
| + | If the FAA also fails you, the **Second Appeal** goes to the **Goa State Information Commission (GSIC)** under section 19(3), within **90 days** of the FAA order (or of the date the FAA was deemed to have disposed of the matter). | ||
| + | |||
| + | | **Detail** | **Value** | | ||
| + | | --- | --- | | ||
| + | | Name | Goa State Information Commission (GSIC) | | ||
| + | | Website | https:// | ||
| + | | Address | Kamat Towers, Patto Plaza, Patto Centre, Panaji, Goa 403001 | | ||
| + | | Office phone | 0832-2437880 | | ||
| + | | Fax | 0832-2438109 | | ||
| + | | Email | [email protected] (shown on the site as spio-gsic[dot]goa[at]nic[dot]in) | | ||
| + | | State Chief Information Commissioner | Shri Aravind Kumar H. Nair | | ||
| + | | State Information Commissioner | Shri Atmaram R. Barve | | ||
| + | |||
| + | The GSIC website publishes its **Acts** (the RTI Act 2005 and the RTI (Amendment) Act, 2019), the **Goa RTI Rules**, **judgements**, | ||
| + | |||
| + | For the wider picture of how State Information Commissions behave and how Goa compares, see **[[/ | ||
| + | |||
| + | ===== A worked example — Margao homeowner, disputed assessment ===== | ||
| + | |||
| + | *The figures in this example are illustrative, | ||
| + | |||
| + | A homeowner in Margao found her annual House Tax demand had jumped without any intimation of a fresh assessment. The Municipal Council counter would only tell her the total, not how it was computed. She drafted a six-line RTI to the **SPIO, Margao Municipal Council**, asking for the ARV, the plinth area used, the usage classification, | ||
| + | |||
| + | She filed it online through **rtionline.goa.gov.in** under **Urban Development Department**, | ||
| + | |||
| + | The lesson that repeats across Goa cases: the RTI does not itself re-assess your tax, but it forces the **worksheet and the assumptions** into the open, and those are almost always where the error lives. Before you draft your own, run your facts through the **[[https:// | ||
| + | |||
| + | ===== Sample RTI application for Goa House Tax ===== | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The State Public Information Officer (SPIO) | ||
| + | [Corporation of the City of Panaji / Name of Municipal Council / Name of Gram Panchayat] | ||
| + | [Office address, Goa] | ||
| + | |||
| + | Subject: Application under section 6(1) of the RTI Act, 2005 — | ||
| + | | ||
| + | for Property No. ____ , Ward ____, [Panaji / town / village], Goa. | ||
| + | |||
| + | Sir/Madam, | ||
| + | |||
| + | I, [your full name], resident of [your address], am the owner/ | ||
| + | the above property. Please furnish the following information, | ||
| + | required to be supplied under section 7(1) of the Right to Information | ||
| + | Act, 2005: | ||
| + | |||
| + | 1. The Annual Ratable Value (ARV) assigned to my property for the | ||
| + | | ||
| + | | ||
| + | |||
| + | 2. The built-up / plinth area, occupancy and usage classification | ||
| + | | ||
| + | date of the last physical verification. | ||
| + | |||
| + | 3. The rate of House Tax applied, each component (general/ | ||
| + | | ||
| + | which each component was levied. | ||
| + | |||
| + | 4. The rebate, waiver or early-payment discount applied to my account, | ||
| + | the last date for availing it, and the total amount payable after | ||
| + | | ||
| + | |||
| + | 5. A certified copy of the latest demand notice and a year-wise | ||
| + | | ||
| + | | ||
| + | |||
| + | The prescribed application fee of Rs 10 is paid [online via eChallan, | ||
| + | registration no. ______ / by Indian Postal Order no. ______]. I state | ||
| + | that the information sought is not exempt under section 8 or 9 of the | ||
| + | Act. If any part of this request is held by another public authority, | ||
| + | please transfer it under section 6(3) within five days. | ||
| + | |||
| + | If I do not receive the information within 30 days under section 7(1), | ||
| + | I reserve the right to file a First Appeal under section 19(1) and, | ||
| + | thereafter, a Second Appeal to the Goa State Information Commission | ||
| + | under section 19(3). | ||
| + | |||
| + | Date: __/ | ||
| + | Place: _____ [Your name and contact] | ||
| + | </ | ||
| + | |||
| + | Once you get the SPIO's reply, paste it into the **[[https:// | ||
| + | |||
| + | ===== Frequently asked questions — Goa property tax RTI ===== | ||
| + | |||
| + | ==== Does Goa really have an online RTI portal? ==== | ||
| + | Yes. **https:// | ||
| + | |||
| + | ==== Which department do I pick on the portal for a House Tax RTI? ==== | ||
| + | For the **Corporation of the City of Panaji** and the **Municipal Councils**, the parent department is usually the **Urban Development Department**. For **Village Panchayats**, | ||
| + | |||
| + | ==== Is "House Tax" the same as " | ||
| + | For practical purposes, yes. Goa's local bodies bill the annual levy as **House Tax** (sometimes split into general and service components). When this guide says " | ||
| + | |||
| + | ==== How much is the fee and can a BPL applicant avoid it? ==== | ||
| + | The application fee is **Rs 10**. A BPL cardholder pays nothing under the **Goa Right to Information Rules, 2012**, but must attach the BPL certificate to the application, | ||
| + | |||
| + | ==== What if the SPIO does not reply within 30 days? ==== | ||
| + | Treat it as **deemed refusal** under section 7(2) and file a **First Appeal under section 19(1)** within 30 days. On the Goa portal, use **Submit First Appeal** with your original registration number; **no fee** is charged for the first appeal. | ||
| + | |||
| + | ==== Where is the Goa State Information Commission located? ==== | ||
| + | At **Kamat Towers, Patto Plaza, Patto Centre, Panaji, Goa 403001**. Office phone 0832-2437880, | ||
| + | |||
| + | ==== Can I file a Second Appeal online in Goa? ==== | ||
| + | Yes — the Goa portal has a **Submit Second Appeal** option, and the GSIC gateway also links a " | ||
| + | |||
| + | ==== Do I have to file a First Appeal before going to the Commission? ==== | ||
| + | Almost always, yes. The GSIC's own FAQ confirms you generally cannot bypass the First Appellate Authority; a direct complaint to the Commission is allowed only on the narrow grounds in section 18 (for example, no PIO designated, or unreasonable fee demand), not as a shortcut round the section 19 ladder. | ||
| + | |||
| + | ==== Can I pay the Rs 10 fee by Indian Postal Order instead of online? ==== | ||
| + | Yes. If you file by post, attach a Rs 10 IPO (crossed) or a court-fee stamp with the application to the SPIO. Online filing uses the eChallan gateway instead. | ||
| + | |||
| + | ==== Will RTI actually reduce my tax bill? ==== | ||
| + | Not directly. RTI gets you the assessment worksheet and assumptions; | ||
| + | |||
| + | ==== How long does the Goa SIC take to list a Second Appeal? ==== | ||
| + | Listing times vary with the Commission' | ||
| + | |||
| + | ==== Is the Panaji CCP office a separate public authority? ==== | ||
| + | Yes. The **Corporation of the City of Panaji** is the only municipal corporation in Goa and is its own public authority with its own SPIO. If your property is in Panaji city limits, file with CCP, not with a council. Its office is at Dr Pandurang Pissurlekar Road, Altinho, Panaji. | ||
| + | |||
| + | ==== Can I file a parallel grievance while my RTI runs? ==== | ||
| + | Yes, and it often helps. Alongside the RTI ladder you can file a grievance on the national **CPGRAMS** portal (pgportal.gov.in) and, for council tax matters, follow the public-grievance channel the council itself publishes. The grievance and the RTI are independent tools: the RTI forces disclosure, the grievance seeks correction. | ||
| + | |||
| + | ===== Related Goa and state-scheme pages ===== | ||
| + | |||
| + | * **[[/ | ||
| + | * **[[/ | ||
| + | * **[[/ | ||
| + | * **[[/ | ||
| + | * **[[/ | ||
| + | * **[[/ | ||
| + | |||
| + | <WRAP round info> | ||
| + | **E-E-A-T.** Reviewed by **Dr. Shrawan Kumar Pathak** (RTI practitioner) and **Kashvi Pathak**. The Goa-specific facts — the existence and features of the **rtionline.goa.gov.in** portal, the **rti.goa.gov.in** gateway, the **Goa State Information Commission** contact details and commissioners, | ||
| + | </ | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | * Goa online RTI portal, Department of Information & Publicity, Govt. of Goa (NIC-hosted): | ||
| + | * Goa RTI citizen gateway (PIO directory, rules, SIC): https:// | ||
| + | * Goa State Information Commission — contact, commissioners, | ||
| + | * Corporation of the City of Panaji — Taxation Section (House Tax Assessment / Payments): https:// | ||
| + | * Goa Right to Information Rules (official PDF on the Goa gateway): https:// | ||
| + | * Right to Information Act, 2005 — sections 6(1), 7(1), 7(2), 19(1), 19(3), 19(6); First Schedule fee of Rs 10. See **[[/ | ||
| + | * Goa Online (state services portal): https:// | ||
| + | * Central RTI Online portal (for central public-authority filings; reference): https:// | ||
| + | * CPGRAMS national grievance portal: https:// | ||
| + | |||
| + | //Last reviewed: 18 July 2026.// | ||
| + | |||
| + | {{tag> | ||