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—helplines:passport-helpline [2026/06/03 17:01] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>
 +metatag-keywords=(passport helpline, passport grievance, mea passport contact)
 +metatag-description=(Passport Seva helpline + grievance routes. Application status, police verification, RPO contact. * Phone: 1800-258-1800 (toll-free) * Address: Passport Seva HQ:.)
 +}}
 +
 +====== Passport helpline 1800-258-1800 — full guide (2026) ======
 +
 +{{:social:auto:helpline-passport-helpline.png?direct&1200 |Passport helpline 1800-258-1800 — full guide (2026) — RTI Wiki}}
 +
 +<WRAP info>
 +**Quick contact:** 1800-258-1800 (toll-free)
 +
 +**Hours:** 24x7 IVR · agents Mon-Sat 8am-10pm
 +
 +**Website:** [[https://passportindia.gov.in|passportindia.gov.in]]
 +
 +**Email:** [email protected]
 +</WRAP>
 +
 +===== Contact details =====
 +  * **Phone:** 1800-258-1800 (toll-free)
 +  * **Address:** Passport Seva HQ: ICAI Tower, A-29, Sector 62, Noida 201309
 +  * **Email:** [email protected]
 +  * **Hours:** 24x7 IVR · agents Mon-Sat 8am-10pm
 +
 +===== When to call =====
 +==== Application status ====
 +Use 13-digit File Number on passportindia.gov.in.
 +
 +==== Police verification adverse ====
 +See our [[:rejection-recovery:passport-rejected|recovery guide]] for next steps.
 +
 +==== Tatkaal not processed in 3 days ====
 +Escalate to RPO via written representation + [[rti-for-passport-status|RTI to Special Branch]].
 +
 +==== Passport lost / damaged ====
 +File FIR + Form 1 reissue at PSK. Fee Rs 3,000.
 +
 +===== If the helpline does not resolve — file an RTI =====
 +
 +Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
 +
 +<code>
 +1. Status of my complaint / application no. _____ dated _____ as on date.
 +2. Name + designation of the officer assigned to my file.
 +3. Reasons for delay beyond the statutory timeline.
 +4. Copy of any noting / movement of my file in the past 30 days.
 +5. Likely date of resolution.
 +</code>
 +
 +**Auto-fill the PIO + your case:** [[:rti-for-passport-status|Open the RTI Drafter →]]
 +
 +===== Related =====
 +  * [[:helplines:start|All 30 helplines + grievance routes]]
 +  * [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter — auto-fills PIO]]
 +  * [[:state-rti-portals-directory|All state RTI portals]]
 +  * [[:citizen-rti-playbook|Full RTI Playbook]]
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>helpline passport-helpline grievance contact}}