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—helplines:epfo-helpline [2026/06/03 17:01] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>
 +metatag-keywords=(epfo helpline, pension delay grievance, epf complaint)
 +metatag-description=(EPFO helpline + grievance escalation. PF withdrawal, pension delays, transfer issues. * Phone: 14470 (toll-free) * Address: EPFO HQ: Bhavishya Nidhi Bhawan, 14.)
 +}}
  
 +====== EPFO helpline 14470 / 1800-118-005 — full guide (2026) ======
 +
 +{{:social:auto:helpline-epfo-helpline.png?direct&1200 |EPFO helpline 14470 / 1800-118-005 — full guide (2026) — RTI Wiki}}
 +
 +<WRAP info>
 +**Quick contact:** 14470 (toll-free)
 +
 +**Hours:** 24x7 IVR · agents Mon-Sat 9:15am-5:45pm
 +
 +**Website:** [[https://epfindia.gov.in|epfindia.gov.in]]
 +
 +**Email:** [email protected]
 +</WRAP>
 +
 +===== Contact details =====
 +  * **Phone:** 14470 (toll-free)
 +  * **Address:** EPFO HQ: Bhavishya Nidhi Bhawan, 14 Bhikaiji Cama Place, New Delhi 110066
 +  * **Email:** [email protected]
 +  * **Hours:** 24x7 IVR · agents Mon-Sat 9:15am-5:45pm
 +
 +===== When to call =====
 +==== PF withdrawal stuck > 20 days ====
 +Statutory disposal 20 days. File %%EPFiGMS%% grievance + RTI parallel.
 +
 +==== UAN not generated / KYC issues ====
 +Visit nearest EPFO office with Aadhaar + PAN + bank passbook.
 +
 +==== Pension calculation dispute ====
 +EPS pension under different formula post-2014. Demand calculation sheet via RTI.
 +
 +==== Transfer not credited ====
 +Use Form 13 transfer claim. Track via UAN portal.
 +
 +===== If the helpline does not resolve — file an RTI =====
 +
 +Helplines often log a complaint without solving it. RTI gives you the file noting + officer name + actual reasoning, and most stuck cases clear within 7-15 days.
 +
 +<code>
 +1. Status of my complaint / application no. _____ dated _____ as on date.
 +2. Name + designation of the officer assigned to my file.
 +3. Reasons for delay beyond the statutory timeline.
 +4. Copy of any noting / movement of my file in the past 30 days.
 +5. Likely date of resolution.
 +</code>
 +
 +**Auto-fill the PIO + your case:** [[:rti-for-pension-delay|Open the RTI Drafter →]]
 +
 +===== Related =====
 +  * [[:helplines:start|All 30 helplines + grievance routes]]
 +  * [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter — auto-fills PIO]]
 +  * [[:state-rti-portals-directory|All state RTI portals]]
 +  * [[:citizen-rti-playbook|Full RTI Playbook]]
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>helpline epfo-helpline grievance contact}}