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+{{htmlmetatags>metatag-keywords=(rti for irctc refund,irctc refund delay,tdr refund rti,railway refund delay,e-ticket refund rti,zonal railway pio,sample rti irctc,Section 6 rti railway)&metatag-description=(IRCTC refund pending after cancellation or TDR? Sample RTI to IRCTC and zonal railway PIO seeking refund status, processing note and time-frame. 2026 citizen guide.)}}
+====== RTI Application for IRCTC Refund Delay: Sample 2026 ======
+{{ :social:auto:guide-applicant-application-sample-irctc.png?direct&1200 |RTI Application for IRCTC Refund Delay: Sample 2026 - RTI Wiki}}
+<WRAP center round tip 100%>
+**Direct answer.** If a railway-ticket refund booked through IRCTC has not been credited within the prescribed time-frame after cancellation or TDR filing, file a free RTI to the IRCTC PIO and, where appropriate, the relevant zonal railway PIO, asking for the refund status, processing note and reasons. The PIO must reply in 30 days.
+</WRAP>
+<WRAP center round info 90%>
+**Drafting notes.** This is a sample application. Customise each item before filing. See [[:guide:applicant|Guide for applicants]] for procedure, fee, and appeal path. After 14 November 2025, requests seeking information about a named individual engage Section 8(1)(j) as amended by Section 44(3) of the Digital Personal Data Protection Act, 2023. See [[:blog:pio-reply-section-8-1-j-after-dpdp-2025|the practitioner note]] for the test the Public Information Officer must apply.
+</WRAP>
+===== When to use this RTI =====
+  * Your e-ticket refund has not credited after IRCTC cancellation
+  * Your TDR has been filed but no decision in 60 days
+  * The refund is shown 'in process' indefinitely on the IRCTC dashboard
+  * You want the zonal railway response on the TDR
+===== When NOT to use this RTI =====
+  * If the booking was through a third-party agent (chase the agent first; IRCTC may direct you to the agent's records)
+  * If you have not filed cancellation or TDR within the time-window prescribed
+  * If you want the PIO to grant refund through RTI (RTI gives records, not refund)
+===== Sample RTI application =====
+<code>
+To,
+The Public Information Officer
+Indian Railway Catering and Tourism Corporation Ltd (IRCTC)
+or Public Information Officer
+[Concerned Zonal Railway, where TDR was filed]
+[Full Address, Pin Code]
+Sub: Request for information under Section 6(1) of the RTI Act, 2005,
+     regarding pending refund of railway ticket booked through IRCTC.
+Sir / Madam,
+I had booked an e-ticket through the IRCTC website. Refund has not
+been credited within the prescribed time-frame. Particulars of the
+booking are below.
+Booking details:
+  PNR number: ____________
+  Booking date: ____________
+  Train number and name: ____________
+  Date of journey: ____________
+  Source and destination: ____________
+  Amount paid: ____________
+  Mode of payment: ____________
+  TDR / cancellation reference: ____________
+  Date of TDR / cancellation filing: ____________
+Information sought:
+[1] Current status of refund against PNR ____________ and TDR
+    reference ____________.
+[2] Certified copy of the Ticket Deposit Receipt (TDR) processing
+    note and any internal correspondence with the zonal railway.
+[3] Time-frame in the IRCTC and Indian Railways refund rules for
+    such refund and reasons in writing for delay beyond that
+    time-frame.
+[4] Mode of refund and the bank or wallet through which credit
+    will be effected.
+[5] Names, designations and office addresses of officers handling
+    refund processing in IRCTC and the relevant zonal railway.
+[6] Names of officers whose assistance is sought by the PIO under
+    Section 5(4) of the RTI Act.
+Application fee of Rs 10 is enclosed in the form of Indian Postal
+Order. Please send the information to the address below.
+Yours faithfully,
+[Signature]
+[Name, PNR, address]
+[Phone, email]
+[Date]
+</code>
+===== If the PIO does not reply or refuses without reasons: First Appeal =====
+<code>
+[Date]
+To,
+The First Appellate Authority
+[Public Authority Name]
+[Address]
+Sub: First appeal under Section 19(1) of the RTI Act, 2005, against
+     the order of the PIO dated [____] / against deemed refusal
+     under Section 7(2), in respect of my RTI dated [____].
+Sir / Madam,
+. I had filed an RTI application dated [____] seeking the
+   information described in the enclosure (Annexure A).
+. The PIO has [refused / not replied / partly replied] vide letter
+   dated [____]. The reply does not satisfy the requirements of
+   Sections 7(8) and 8 of the RTI Act, 2005, for the reasons set
+   out below.
+. Grounds of appeal:
+   (a) The reply does not record reasons for refusal, contrary to
+       Section 7(8) and Section 19(5).
+   (b) The PIO has not applied Section 8(2) public-interest
+       balancing.
+   (c) Severable parts under Section 10 have not been supplied.
+   (d) [add specific factual grounds].
+. Prayer: I pray that the FAA may be pleased to direct the PIO to
+   supply the information sought, free of cost under Section 7(6),
+   and to record findings on PIO conduct.
+Yours faithfully,
+[Name and signature]
+[Address, phone, email]
+</code>
+===== Frequently asked questions =====
+==== Is IRCTC a public authority under RTI? ====
+Yes. IRCTC is a public-sector undertaking, substantially financed and controlled by the Government of India, and is a public authority under Section 2(h).
+==== Should I file the RTI with IRCTC or the zonal railway? ====
+If the cancellation is automatic (chart not prepared, train cancelled), with IRCTC. If the refund hinges on station endorsement (TDR with reasons like 'AC not working'), file with both: IRCTC and the zonal railway divisional PIO.
+==== Will the PNR-level processing note be disclosed? ====
+Yes for your own PNR. Other passengers' data is restricted under Section 8(1)(j).
+===== Related =====
+  * [[:guide:applicant|Guide for RTI applicants]]
+  * [[:guide:applicant:application:sample:start|All sample RTI applications]]
+  * [[:tools:ai-rti-drafter|AI RTI Drafter]]
+  * [[:guide:guidelines-for-public-information-officer|PIO RTI Reply Guide]]
+  * [[:guide:guidelines-for-first-appellate-authority|FAA guide]]
+  * [[:blog:pio-reply-section-8-1-j-after-dpdp-2025|PIO reply after DPDP Rules 2025]]
+  * [[:guide:applicant:application:sample:complaint|RTI for complaint status]]
+  * [[:act:section-7|Section 7 reply timelines]]
+===== Sources =====
+  - The Right to Information Act, 2005 (Sections 6, 7, 8, 10, 11, 19)
+  - The Right to Information (Regulation of Fee and Cost) Rules, 2012
+  - The Digital Personal Data Protection Act, 2023, Section 44(3)
+  - IRCTC official website, https://irctc.co.in
+  - Indian Railways Refund Rules, https://indianrail.gov.in
+  - Ministry of Railways, https://indianrailways.gov.in
+  - Central Information Commission orders on IRCTC refund at https://cic.gov.in
+----
+**Last reviewed:** 9 May 2026.
+**Sources verified:** statutory references and portal links cross-checked on 9 May 2026.
+{{tag>applicant application irctc rti sample-rti}}