The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Varanasi-specific bits: which municipal department to file at, what fee mode Varanasi Nagar Nigam (VNN) accepts, the local portal (if any), and where to escalate within Uttar Pradesh.

1. Identify the office. Varanasi Nagar Nigam (VNN) (Municipal Engineer / PWD Executive Engineer) typically sits at Varanasi Nagar Nigam (VNN) headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the Uttar Pradesh hub for any state-specific fee.
3. File: online via https://nnvns.org/ OR by Speed Post to Varanasi Nagar Nigam (VNN) (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Varanasi Nagar Nigam (VNN)).
2. Day 75-76: file Second Appeal to the Uttar Pradesh State Information Commission.
3. Parallel pressure: Use the Varanasi Nagar Nigam (VNN) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for pothole / road not repaired in Uttar Pradesh for the state-level template.
• If Varanasi Nagar Nigam (VNN) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Varanasi
• RTI for pothole / road not repaired across all cities
• Uttar Pradesh state-level guide
• Master guide: RTI for pothole / road not repaired

• RTI Act 2005 §§6, 7, 19.
• PWD Manual; municipal liability for accident-causation.
• Varanasi Nagar Nigam (VNN) citizen-services portal.

Last reviewed: 25 April 2026.