The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Surat-specific bits: which municipal department to file at, what fee mode Surat Municipal Corporation (SMC) accepts, the local portal (if any), and where to escalate within Gujarat.

1. Identify the office. Surat Municipal Corporation (SMC) (Municipal Engineer / PWD Executive Engineer) typically sits at Surat Municipal Corporation (SMC) headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the Gujarat hub for any state-specific fee.
3. File: online via https://www.suratmunicipal.gov.in/ OR by Speed Post to Surat Municipal Corporation (SMC) (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Surat Municipal Corporation (SMC)).
2. Day 75-76: file Second Appeal to the Gujarat State Information Commission.
3. Parallel pressure: Use the Surat Municipal Corporation (SMC) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for pothole / road not repaired in Gujarat for the state-level template.
• If Surat Municipal Corporation (SMC) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Surat
• RTI for pothole / road not repaired across all cities
• Gujarat state-level guide
• Master guide: RTI for pothole / road not repaired

• RTI Act 2005 §§6, 7, 19.
• PWD Manual; municipal liability for accident-causation.
• Surat Municipal Corporation (SMC) citizen-services portal.

Last reviewed: 25 April 2026.