How to file an RTI for pothole / road not repaired in Howrah

The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Howrah-specific bits: which municipal department to file at, what fee mode Howrah Municipal Corporation (HMC) accepts, the local portal (if any), and where to escalate within West Bengal.

1. Identify the office. Howrah Municipal Corporation (HMC) (Municipal Engineer / PWD Executive Engineer) typically sits at Howrah Municipal Corporation (HMC) headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the West Bengal hub for any state-specific fee.
3. File: online via https://www.myhmc.in/ OR by Speed Post to Howrah Municipal Corporation (HMC) (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Howrah Municipal Corporation (HMC)).
2. Day 75-76: file Second Appeal to the West Bengal State Information Commission.
3. Parallel pressure: Use the Howrah Municipal Corporation (HMC) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for pothole / road not repaired in West Bengal for the state-level template.
• If Howrah Municipal Corporation (HMC) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Howrah
• RTI for pothole / road not repaired across all cities
• West Bengal state-level guide
• Master guide: RTI for pothole / road not repaired

• RTI Act 2005 §§6, 7, 19.
• PWD Manual; municipal liability for accident-causation.
• Howrah Municipal Corporation (HMC) citizen-services portal.

Last reviewed: 25 April 2026.