Table of Contents
How to file an RTI for pothole / road not repaired in Delhi
Direct answer. In Delhi (Delhi), file your RTI for pothole / road not repaired to Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer). Fee: Rs. 10 IPO (state default; verify against Delhi state RTI rules). Online portal: https://mcdonline.nic.in/ (where the relevant department offers e-service). Reply mandatory in 30 days under §7(1) RTI Act 2005.
Quick facts (Delhi)
| City | Delhi (Delhi) |
| Subject | RTI for pothole / road not repaired |
| Municipal body | Municipal Corporation of Delhi (MCD) |
| City context | MCD covers 12 zones; New Delhi area falls under NDMC separately |
| Target office | Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer) |
| Online portal | https://mcdonline.nic.in/ |
| State portal | Delhi state RTI hub |
| Reply window | 30 days (§7(1) RTI Act 2005) |
| Statutory anchor | PWD Manual; municipal liability for accident-causation |
Why this page exists
The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Delhi-specific bits: which municipal department to file at, what fee mode Municipal Corporation of Delhi (MCD) accepts, the local portal (if any), and where to escalate within Delhi.
Filing in Delhi — 4 steps
- Identify the office. Municipal Corporation of Delhi (MCD) (Municipal Engineer / PWD Executive Engineer) typically sits at Municipal Corporation of Delhi (MCD) headquarters or the relevant zonal office.
- Pay the fee: Rs. 10 IPO/cash; check the Delhi hub for any state-specific fee.
- File: online via https://mcdonline.nic.in/ OR by Speed Post to Municipal Corporation of Delhi (MCD) (with acknowledgment).
- Track: 30-day clock starts from receipt by the public authority.
If you don't get a reply
- Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Municipal Corporation of Delhi (MCD)).
- Day 75-76: file Second Appeal to the Delhi State Information Commission.
- Parallel pressure: Use the Municipal Corporation of Delhi (MCD) grievance portal (if available) and CPGRAMS (pgportal.gov.in).
Delhi-specific tips
- For city-wide patterns (not just your case), check RTI for pothole / road not repaired in Delhi for the state-level template.
- If Municipal Corporation of Delhi (MCD) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
- Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.
Related
Sources
- RTI Act 2005 §§6, 7, 19.
- PWD Manual; municipal liability for accident-causation.
- Municipal Corporation of Delhi (MCD) citizen-services portal.
Last reviewed: 25 April 2026.
