How to file an RTI for pothole / road not repaired in Bengaluru

The general guide on RTI for pothole / road not repaired covers the full template, decision steps, case law and FAQs. This page focuses on the Bengaluru-specific bits: which municipal department to file at, what fee mode Bruhat Bengaluru Mahanagara Palike (BBMP) accepts, the local portal (if any), and where to escalate within Karnataka.

1. Identify the office. Bruhat Bengaluru Mahanagara Palike (BBMP) (Municipal Engineer / PWD Executive Engineer) typically sits at Bruhat Bengaluru Mahanagara Palike (BBMP) headquarters or the relevant zonal office.
2. Pay the fee: Rs. 10 IPO/cash; check the Karnataka hub for any state-specific fee.
3. File: online via https://bbmp.gov.in/ OR by Speed Post to Bruhat Bengaluru Mahanagara Palike (BBMP) (with acknowledgment).
4. Track: 30-day clock starts from receipt by the public authority.

1. Day 31: file First Appeal under §19(1) to the FAA (typically the Municipal Commissioner of Bruhat Bengaluru Mahanagara Palike (BBMP)).
2. Day 75-76: file Second Appeal to the Karnataka State Information Commission.
3. Parallel pressure: Use the Bruhat Bengaluru Mahanagara Palike (BBMP) grievance portal (if available) and CPGRAMS (pgportal.gov.in).

• For city-wide patterns (not just your case), check RTI for pothole / road not repaired in Karnataka for the state-level template.
• If Bruhat Bengaluru Mahanagara Palike (BBMP) has multiple zones/wards, address your application to the zonal officer of your specific zone — saves time on internal routing.
• Photograph the building/road/issue with a timestamp before filing — strengthens any subsequent enforcement action.

• All RTI services for Bengaluru
• RTI for pothole / road not repaired across all cities
• Karnataka state-level guide
• Master guide: RTI for pothole / road not repaired

• RTI Act 2005 §§6, 7, 19.
• PWD Manual; municipal liability for accident-causation.
• Bruhat Bengaluru Mahanagara Palike (BBMP) citizen-services portal.

Last reviewed: 25 April 2026.