Right to Information Wiki
How to check LPG subsidy / connection status — DBT-PAHAL (2026)

Check LPG subsidy at mylpg.in by 17-digit consumer number. Plus what to do if subsidy stopped, KYC failed, or Ujjwala application stuck.

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—check-status:lpg-subsidy-status [2026/04/25 18:55] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(lpg subsidy status, lpg connection status, dbt pahal, ujjwala status, lpg consumer number)
 +metatag-description=(Check LPG subsidy at mylpg.in by 17-digit consumer number. Plus what to do if subsidy stopped, KYC failed, or Ujjwala application stuck.)}}
 +
 +====== How to check LPG subsidy / connection status — DBT-PAHAL (2026) ======
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Direct answer.** Visit **mylpg.in** → Login with mobile/consumer number → Subsidy Received (PAHAL DBTL) → see history. Subsidy goes to Aadhaar-linked bank via DBT. Stopped subsidies typically due to KYC, Aadhaar-bank mismatch, or income > Rs. 10 lakh self-declaration.</WRAP>
 +
 +===== Quick facts =====
 +| **What you need** | 17-digit LPG consumer number OR mobile |
 +| **Official portal** | [[https://mylpg.in|mylpg.in]] |
 +| **Distributors** | Indane (IOC) · Bharatgas (BPCL) · HP Gas (HPCL) |
 +| **Mobile app** | Indane Gas / Bharat Gas / HP Gas (each distributor) |
 +| **Helpline** | **1906** (LPG emergency, all distributors) · IOC: 1800-2333-555 |
 +| **Statutory base** | PAHAL DBT scheme + Ujjwala Yojana 2016 |
 +
 +===== Step-by-step =====
 +  - Visit mylpg.in → select your distributor.
 +  - Login with consumer number OR mobile + OTP.
 +  - Click **PAHAL (DBTL)** → see subsidy history per cylinder.
 +  - Verify Aadhaar-bank linkage status; if not done, KYC option in same dashboard.
 +  - For **Ujjwala** new connection status: contact distributor with reference number.
 +  - For **discontinued subsidy**: check "Give Up Subsidy" status — sometimes auto-flagged due to declared income.
 +
 +===== Real story from a citizen =====
 +**What we hear from RTI Wiki users**: Mrs. Singh, a 56-year-old housewife in Lucknow, noticed LPG subsidy stopped in Nov 2024. Earlier she got Rs. 200-300/cylinder; now zero. Filed RTI to %%MoPNG%% asking subsidy discontinuation reason + DBT trace + restoration process. Reply in 23 days revealed her PAN was flagged as IT-payer (incorrectly — her husband's PAN was used). Corrected via mylpg.in; subsidy restored within 30 days; back-payment of Rs. 2,400 credited.
 +
 +===== 7 reasons your status may be stuck =====
 +  * **Aadhaar-bank not linked** — DBT fails. Fix: visit bank.
 +  * **Income > Rs. 10 lakh self-declared** — auto-disqualifies. Fix: re-declare if mistaken.
 +  * **KYC outdated** — annual re-KYC needed. Fix: distributor visit OR mylpg.in.
 +  * **Multiple LPG connections detected** — only one subsidy per household. Fix: surrender duplicate.
 +  * **Bank account dormant** — DBT fails. Fix: revive account.
 +  * **Mobile not linked** — OTP-based features fail. Fix: update at distributor.
 +
 +===== Pro tips most don't know =====
 +  * **1906** is a single LPG emergency number across all 3 PSU distributors — works for leakage + safety + booking.
 +  * **Ujjwala 2.0** — for migrant families without permanent address, only Aadhaar + self-declaration needed.
 +  * **Refill booking via SMS** — 17-digit consumer number to distributor SMS shortcode (e.g., 7718955555 for IOC). Faster than IVR.
 +  * **Composite cylinder** (5 kg) for urban single-person households — cheaper deposit, easier handling.
 +  * **Annual cap of subsidised cylinders** = 12 per household. 13th onwards at market rate.
 +
 +===== Helpline + contact =====
 +LPG: **1906** (24/7 emergency + booking) · IOC: 1800-2333-555 · BPCL: 1800-22-4344 · HPCL: 1800-2333-555
 +
 +===== If status is delayed beyond SLA — file an RTI =====
 +
 +The official SLA on this service is published. If your status is stuck beyond it, you have a **statutory right** under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in **30 days**.
 +
 +**File an RTI to**: //Ministry of Petroleum & Natural Gas (%%MoPNG%%) + Distributor//
 +
 +**Ask these 5 questions**:
 +
 +  - consumer registration status
 +  - subsidy disbursement history
 +  - DBT credit trace
 +  - KYC status
 +  - reason for discontinuation
 +
 +→ **[[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|Use our free AI RTI Drafter]]** to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
 +
 +→ **[[https://righttoinformation.wiki/tools/awaaz-rti.html|Or speak it]]** in हिन्दी / English / 9 other Indian languages via %%AwaazRTI%%.
 +
 +→ **For deeper case-law** on this scenario: [[:rti-for-pds-grievance|Full RTI guide for pds grievance]].
 +
 +===== Frequently asked questions =====
 +  * **Q: Why did my subsidy stop?** — Most common: income > Rs. 10 lakh self-declared, Aadhaar-bank delinking, KYC expired, OR you opted for "Give Up" earlier.
 +  * **Q: Is LPG subsidy mandatory?** — No — high-income households can opt out via "Give Up" feature. Reduces govt expenditure.
 +  * **Q: Ujjwala connection — am I eligible?** — Below-poverty-line women, SC/ST, OBC, tribal, forest-dweller, migrant worker. Verify via SECC 2011 OR Ujjwala 2.0 self-declaration.
 +  * **Q: How to transfer LPG to a new city?** — Surrender at old distributor (get NOC) + apply at new distributor with NOC.
 +  * **Q: Cylinder wasn't delivered after booking?** — Call 1906 + RTI to %%MoPNG%% for distributor non-performance + complaint to LPG Distributor Selection Committee.
 +
 +===== Summary + what to do next =====
 +
 +To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.
 +
 +  * **If status is normal** → wait the published SLA, then download/use your document
 +  * **If status is delayed** → click [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|🪄 AI RTI Drafter]] now; complete §6 application in 60 seconds
 +  * **If status is rejected** → demand reasons under §4(1)(d) RTI Act; appeal/represent
 +  * **For state-specific guidance** → see [[:state-rti-portals-directory|state-by-state guide]]
 +
 +===== All RTI Wiki tools (free, no login) =====
 +
 +  * 🪄 **[[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter]]** — type problem, get §6 application
 +  * 🎤 **[[https://righttoinformation.wiki/tools/awaaz-rti.html|AwaazRTI]]** — voice-to-RTI in 11 Indian languages
 +  * 🔮 **[[https://righttoinformation.wiki/tools/rti-outcome-predictor.html|Outcome Predictor]]** — score your draft's win-likelihood
 +  * ⚖️ **[[https://righttoinformation.wiki/tools/first-appeal-app.html|First Appeal Generator]]** — §19(1) draft on Day 31
 +  * 📬 **[[https://righttoinformation.wiki/tools/pio-reply-checker-app.html|PIO Reply Checker]]** — analyse evasive replies
 +  * 📅 **[[https://righttoinformation.wiki/tools/timeline-calculator-app.html|Timeline Calculator]]** — track 30-day window
 +  * 💰 **[[https://righttoinformation.wiki/tools/rti-fee-calculator-app.html|Fee Calculator]]** — state-wise fees
 +  * 🔍 **[[https://righttoinformation.wiki/tools/rti-research.html|RTI Research]]** — AI Q&A from this site
 +
 +===== Related on RTI Wiki =====
 +
 +  * **Master guide**: [[:rti-for-pds-grievance|Full RTI guide for pds grievance]]
 +  * **State-by-state**: [[:state-rti-portals-directory|Pick your state]]
 +  * **Citizen RTI playbook**: [[:citizen-rti-playbook|All 100+ scenarios]]
 +  * **The RTI Act 2005**: [[:rti-act-2005-complete-guide|Complete guide]]
 +  * **All status-check guides**: [[:check-status:start|All 25 status-check pages]]
 +
 +===== Sources =====
 +
 +  * RTI Act 2005 §§6, 7, 19
 +  * Official portal (linked in Quick Facts)
 +  * Statute referenced in Quick Facts
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>check status lpg subsidy status status-check citizen-help free-tool}}