Right to Information Wiki
How to check CGHS card status + empanelled hospitals (2026)

Track CGHS at cghs.gov.in or cghs.nic.in by beneficiary ID or mobile. Plus what to do if CGHS card not issued, empanelment changed, or claim rejected.

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check-status:cghs-card-status [2026/04/25 18:57] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(cghs card status, cghs card download, cghs hospital list, cghs city wise, central government health scheme)
 +metatag-description=(Track CGHS at cghs.gov.in or cghs.nic.in by beneficiary ID or mobile. Plus what to do if CGHS card not issued, empanelment changed, or claim rejected.)}}
 +
 +====== How to check CGHS card status + empanelled hospitals (2026) ======
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Direct answer.** Visit **cghs.gov.in** → Login → enter Beneficiary ID OR mobile. CGHS covers **central government employees, pensioners, and dependents** — currently in **75 cities + select towns**. Card is mandatory for cashless treatment at empanelled hospitals.</WRAP>
 +
 +===== Quick facts =====
 +| **What you need** | Beneficiary ID OR mobile + DOB |
 +| **Official portal** | [[https://cghs.gov.in|cghs.gov.in]] / [[https://cghs.nic.in|cghs.nic.in]] |
 +| **City coverage** | 75 cities (2026) |
 +| **Empanelled hospitals** | List at [[https://cghs.gov.in/index1.php?lang=1&level=2&sublinkid=2147&lid=1481|cghs.gov.in/empanelled]] |
 +| **Mobile app** | My CGHS (Android/iOS) |
 +| **SLA — new card** | 15-30 days post submission |
 +| **Helpline** | CGHS Toll-free: **1800-208-9988** · City-wise: cghs.gov.in |
 +| **Email** | web.dghs-mohfw@nic.in |
 +| **Statutory base** | CGHS Manual + %%MoHFW%% directives |
 +
 +===== Step-by-step =====
 +  - Visit cghs.gov.in → Beneficiary Login → enter ID + password.
 +  - Status shows: Card Active, Validity, Family Members, Empanelled Hospitals near you.
 +  - Download digital CGHS card.
 +  - For **empanelled hospital list**: cghs.gov.in → Empanelled Hospitals → select city → list with categorization (general, specialty, super-specialty).
 +  - For **claim status (reimbursement)**: visit Additional Director (AD) office of your city; track via My CGHS app.
 +  - For **new card application**: visit nearest CGHS Wellness Centre with %%HoO%% (Head of Office) sponsored Form 1.
 +
 +===== Real story from a citizen =====
 +**What we hear from RTI Wiki users**: Ms. Devi, a 71-year-old central govt pensioner in Hyderabad, lost her CGHS card. Tried to apply for replacement; status said "Pending verification" for 47 days. She filed an RTI to AD-CGHS Hyderabad asking application status + officer-in-charge + reason for delay. Reply in 23 days revealed her %%HoO%% endorsement was missing (DD signature pending). She got endorsement; replacement card issued in 12 days.
 +
 +===== 7 reasons your status may be stuck =====
 +  * **%%HoO%% endorsement missing** — for new/replacement cards. Fix: get %%HoO%% Form 1 signed.
 +  * **Family addition issue** — newborn/spouse not in card. Fix: separate addition application.
 +  * **City transfer** — moved to new city; old card invalid. Fix: transfer application via CGHS Wellness Centre.
 +  * **Empanelment change** — your usual hospital de-empanelled. Fix: check current list; switch hospitals.
 +  * **Claim rejection** — wrong package, missing pre-auth. Fix: appeal via AD-CGHS.
 +  * **Annual subscription unpaid** for pensioners — Rs. 1,000-3,000/year. Fix: pay online at cghs.gov.in.
 +
 +===== Pro tips most don't know =====
 +  * **My CGHS app** lets you book OPD appointments at Wellness Centres + see medical history + track claims.
 +  * **Empanelment changes** every 3-6 months — check before going to a hospital. Some big private hospitals (Apollo, Fortis, Max) regularly empanel/de-empanel.
 +  * **Pre-authorisation** required for non-emergency hospitalisation > Rs. 50,000. Get it via CGHS Wellness Centre or directly from hospital's CGHS desk.
 +  * **Cashless not available?** — pay first + claim reimbursement via Form Med-97 within 6 months. Approval typically 60-180 days.
 +  * **Generic medicine substitution** — CGHS dispensaries push generics; if you need branded, get specific prescription from CGHS doctor.
 +
 +===== Helpline + contact =====
 +CGHS Toll-free: **1800-208-9988** · City-wise AD-CGHS offices · web.dghs-mohfw@nic.in · My CGHS app helpdesk
 +
 +===== If status is delayed beyond SLA — file an RTI =====
 +
 +The official SLA on this service is published. If your status is stuck beyond it, you have a **statutory right** under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in **30 days**.
 +
 +**File an RTI to**: //Additional Director CGHS (AD-CGHS) of your city//
 +
 +**Ask these 5 questions**:
 +
 +  - card status by beneficiary ID
 +  - empanelment list (latest)
 +  - package rates
 +  - my reimbursement claims
 +  - disputed items
 +
 +→ **[[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|Use our free AI RTI Drafter]]** to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
 +
 +→ **[[https://righttoinformation.wiki/tools/awaaz-rti.html|Or speak it]]** in हिन्दी / English / 9 other Indian languages via %%AwaazRTI%%.
 +
 +→ **For deeper case-law** on this scenario: [[:rti-for-cghs-empanelment|Read the full RTI guide for cghs empanelment]].
 +
 +===== Frequently asked questions =====
 +  * **Q: Who is eligible for CGHS?** — Central government employees + pensioners + dependents. Not state govt employees (they have state schemes).
 +  * **Q: Cost?** — Free for serving employees. Pensioners pay annual subscription based on grade pay (Rs. 1,000-3,000/year).
 +  * **Q: What if no CGHS in my city?** — Use Fixed Medical Allowance (FMA) of Rs. 1,000/month. Reimbursement under restricted heads.
 +  * **Q: Can I use CGHS in different city?** — Yes — temporary attachment via the city's AD-CGHS, for max 6 months.
 +  * **Q: Senior citizen 70+ — additional benefit?** — Yes — universal Ayushman Bharat coverage announced 2024 for all 70+; layers on top of CGHS.
 +
 +===== Summary + what to do next =====
 +
 +To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.
 +
 +  * **If status is normal** → wait the published SLA, then download/use your document
 +  * **If status is delayed** → click [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|🪄 AI RTI Drafter]] now; complete §6 application in 60 seconds
 +  * **If status is rejected** → demand reasons under §4(1)(d) RTI Act; appeal/represent
 +  * **For state-specific guidance** → see [[:scheme-state:ayushman-bharat:start|state-by-state guide]]
 +
 +===== All RTI Wiki tools (free, no login) =====
 +
 +  * 🪄 **[[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|AI RTI Drafter]]** — type problem, get §6 application
 +  * 🎤 **[[https://righttoinformation.wiki/tools/awaaz-rti.html|AwaazRTI]]** — voice-to-RTI in 11 Indian languages
 +  * 🔮 **[[https://righttoinformation.wiki/tools/rti-outcome-predictor.html|Outcome Predictor]]** — score your draft's win-likelihood
 +  * ⚖️ **[[https://righttoinformation.wiki/tools/first-appeal-app.html|First Appeal Generator]]** — §19(1) draft on Day 31
 +  * 📬 **[[https://righttoinformation.wiki/tools/pio-reply-checker-app.html|PIO Reply Checker]]** — analyse evasive replies
 +  * 📅 **[[https://righttoinformation.wiki/tools/timeline-calculator-app.html|Timeline Calculator]]** — track 30-day window
 +  * 💰 **[[https://righttoinformation.wiki/tools/rti-fee-calculator-app.html|Fee Calculator]]** — state-wise fees
 +  * 🔍 **[[https://righttoinformation.wiki/tools/rti-research.html|RTI Research]]** — AI Q&A from this site
 +
 +===== Related on RTI Wiki =====
 +
 +  * **Master guide**: [[:rti-for-cghs-empanelment|Full RTI for cghs empanelment]]
 +  * **State-by-state**: [[:scheme-state:ayushman-bharat:start|Pick your state]]
 +  * **Citizen RTI playbook**: [[:citizen-rti-playbook|All 100+ scenarios]]
 +  * **The RTI Act 2005**: [[:rti-act-2005-complete-guide|Complete guide]]
 +  * **All status-check guides**: [[:check-status:start|All 25 status-check pages]]
 +
 +===== Sources =====
 +
 +  * RTI Act 2005 §§6, 7, 19
 +  * Official portal (linked in Quick Facts)
 +  * Statute referenced in Quick Facts
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>check status cghs card status status-check citizen-help free-tool}}