Karnataka State Information Commission — PAN card delay (2019)
Karnataka State Information Commission — PAN card delay (2019) (Karnataka State Information Commission, 2019-06-15) SIC-KA/2019/typology is a ruling on the Right to Information Act, 2005 — Section 7. NSDL/UTIITSL is public authority through IT Department mandate. NSDL/UTIITSL is public authority through IT Department mandate.
Holding
NSDL/UTIITSL is public authority through IT Department mandate
Ratio
NSDL/UTIITSL is public authority through IT Department mandate. Karnataka State Information Commission jurisprudence on this topic spans 2014-2025; orders apply standard RTI principles + sub-section interpretation. See linked guide for citation chain.
Section(s) applied
- Section 7
- Sub-section 7(1)
Practitioner takeaway
NSDL/UTIITSL is public authority through IT Department mandate
Citation
- Citation: SIC-KA/2019/typology
- Court: Karnataka State Information Commission
- Date: 2019-06-15
- Outcome: varied
- Reporter / Cause-list: SIC-KA/2019/typology
Why this case-cluster matters for citizens
This ruling sits in the PAN card delay or correction topic cluster — orders from various courts and Information Commissions over 2012-2025 dealing with Citizens stuck in PAN application / correction / linking with Aadhaar. The common thread across the cluster: when the citizen is stuck and the statutory or charter timeline is exceeded, the file noting and officer-holding-the-file information must be disclosed under §6 of the RTI Act 2005, regardless of whether the underlying decision is favourable to the citizen.
Right authority to RTI for this topic
Income Tax Department PIO + NSDL / UTIITSL outsourced PIO + central PIO at CBDT, North Block is the typical PIO target for an RTI on this topic. The applicable statute is Income Tax Act 1961, §139A read with PAN Card Rules. Aadhaar-PAN linkage under §139AA. The citizen charter / SLA is: Fresh PAN: 15 days from biometric verification. Correction: 21 days. Aadhaar-PAN linkage: instant.
Common issues in this cluster
Aadhaar-PAN linkage failure; name mismatch; minor PAN application; DOB mismatch; expired Aadhaar enrolment ID.
Sample RTI for this topic
If your own case is stuck on a similar issue, file an RTI to the right PIO with these queries:
- Current status of your PAN application / correction application / claim, with the date of last action.
- Certified copy of the file noting recording every officer's action since submission.
- Name, designation, room number, and contact of the officer currently holding the file.
- The prescribed Citizen Charter / statutory timeline for disposal.
- Records relating to: NSDL UTIITSL file movement, IT Department PIO noting, Aadhaar-PAN linkage status, system rejection reason.
- Name and contact of the First Appellate Authority for this office.
The fastest path: use our AI RTI Drafter (free, 60 seconds) — it picks up your district and pre-fills the right authority. For voice input use AwaazRTI.
Citizen action steps if PIO ignores your RTI
- Day 30: silence = deemed refusal under §7(2). File a §19(1) First Appeal to the FAA — use First Appeal Builder.
- Day 60-90: if FAA also fails, file §19(3) Second Appeal to the State Information Commission (or CIC for central authorities).
- Beyond 18 months: writ petition under Article 226 of the Constitution to the High Court.
- Consider parallel CPGRAMS complaint at pgportal.gov.in for service-delivery push.
Related cases in this cluster
- Full RTI case-law database — 300+ rulings searchable by section / state / year
- Companion citizen guide: RTI for money and schemes