Right to Information Wiki
Railway refund / ticketing records — CIC

Passenger's own ticket-refund dispute file fully disclosable; aggregate refund-delay metrics § 4 material. Own railway refund dispute: full access.

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—cases:cic-rti-railway-ticket-refund-2020 [2026/05/03 08:32] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(Railway refund / ticketing records — CIC,Central Information Commission RTI,RTI §7,RTI §8,railway,IRCTC,CIC,refund,TDR)&metatag-description=(Passenger's own ticket-refund dispute file fully disclosable; aggregate refund-delay metrics § 4 material. Own railway refund dispute: full access.)}}
 +
 +====== Railway refund / ticketing records — CIC ======
 +
 +<WRAP center round info 95%>
 +**Central Information Commission** · 2020-01-01 · Citation awaited
 +</WRAP>
 +
 +
 +
 +**Passenger's own ticket-refund dispute file fully disclosable; aggregate refund-delay metrics § 4 material. Own railway refund dispute: full access.**
 +
 +//Own railway refund dispute: full access. Aggregate refund-delay metrics = §4 disclosure.//
 +
 +===== Case details =====
 +
 +^ Court | Central Information Commission |
 +^ Decided | 2020-01-01 |
 +^ Citation | Citation awaited |
 +^ Petitioner | Passenger / RTI applicant |
 +^ Respondent | IRCTC / Railways |
 +^ RTI Act sections | §7, §8 |
 +^ Outcome | Applicant allowed |
 +
 +===== Outcome =====
 +
 +Passenger's own ticket-refund dispute file fully disclosable; aggregate refund-delay metrics § 4 material.
 +
 +===== Ratio decidendi =====
 +
 +A passenger is entitled to complete records of their own ticket-refund dispute — TDR filing, railway response, refund-computation sheet. Aggregate metrics of refund processing time, success rate by category, top-cause rejection data are §4(1)(b) public-interest records.
 +
 +===== Keywords =====
 +
 +railway, IRCTC, CIC, refund, TDR
 +
 +===== Similar cases in the corpus =====
 +
 +//These rulings have the closest editorial ratio to this case — computed by tf-idf cosine similarity over ratio, keywords and Act sections. Useful starting points if you are researching the same point of law.//
 +
 +  * [[/cases/cic-rti-railway-tender-commercial-2022|Railway tender awards — CIC]] (CIC 2022)
 +  * [[/cases/cic-rti-recruitment-qualification-dispute-2019|Recruitment qualification-dispute records — CIC]] (CIC 2019)
 +  * [[/cases/sic-mp-rti-seva-guarantee-2022|MP Lok Seva Guarantee interaction — MP SIC]] (SIC-MP 2022)
 +  * [[/cases/cic-rti-pension-commutation-dispute-2022|Pension commutation dispute — CIC]] (CIC 2022)
 +  * [[/cases/sic-up-rti-basic-shiksha-2021|UP Basic Shiksha recruitment dispute records — UP SIC]] (SIC-UP 2021)
 +
 +===== Related =====
 +
 +  * [[https://righttoinformation.wiki/cases/search?court=CIC|All Central Information Commission rulings in the corpus]]
 +  * [[https://righttoinformation.wiki/cases/search?section=7|All RTI cases turning on §7]]
 +  * [[https://righttoinformation.wiki/cases/search?section=8|All RTI cases turning on §8]]
 +  * [[:cases:search|Full case-law search]]
 +  * [[:cases|Case-Law Database — overview]]
 +  * [[:pio-rti-reply-guide|PIO RTI Reply Guide]]
 +  * [[:act|The RTI Act, 2005 — annotated]]
 +
 +<WRAP center round alert 95%>
 +**Editorial summary, not a certified report.** The ratio here is an editorial compression. Before citing this ruling in a PIO order, FAA speaking order, or any appellate filing, **verify against the full reported decision**. RTI Wiki is not a legal service.
 +</WRAP>
 +
 +
 +
 +//Editorial summary · last reviewed 21 April 2026.//
 +
 +{{tag>case-law court-cic section-7 section-8}}