Right to Information Wiki
Banking/Insurance Ombudsman referrals — CIC

Banking and Insurance Ombudsman offices are public authorities; consumer's own complaint + outcome disclosable. //Banking/Insurance Ombudsman = §2(h); consumer's.

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—cases:cic-rti-ombudsman-referrals-2020 [2026/05/03 08:32] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(Banking/Insurance Ombudsman referrals — CIC,Central Information Commission RTI,RTI §2,RTI §7,RTI §8,Banking Ombudsman,Insurance Ombudsman,§2(h),CIC)&metatag-description=(Banking and Insurance Ombudsman offices are public authorities; consumer's own complaint + outcome disclosable. //Banking/Insurance Ombudsman = §2(h); consumer's.)}}
 +
 +====== Banking/Insurance Ombudsman referrals — CIC ======
 +
 +<WRAP center round info 95%>
 +**Central Information Commission** · 2020-01-01 · Citation awaited
 +</WRAP>
 +
 +
 +
 +**Banking and Insurance Ombudsman offices are public authorities; consumer's own complaint + outcome disclosable. //Banking/Insurance Ombudsman = §2(h); consumer's.**
 +
 +//Banking/Insurance Ombudsman = §2(h); consumer's own complaint + outcome fully accessible.//
 +
 +===== Case details =====
 +
 +^ Court | Central Information Commission |
 +^ Decided | 2020-01-01 |
 +^ Citation | Citation awaited |
 +^ Petitioner | Consumer |
 +^ Respondent | Ombudsman office / RBI / IRDAI |
 +^ RTI Act sections | §2(h) |
 +^ Outcome | Applicant allowed |
 +
 +===== Outcome =====
 +
 +Banking and Insurance Ombudsman offices are public authorities; consumer's own complaint + outcome disclosable.
 +
 +===== Ratio decidendi =====
 +
 +Banking Ombudsman (under RBI) and Insurance Ombudsman (under IRDAI) offices are public authorities under §2(h). A consumer is entitled to complete records of his own complaint — correspondence, bank/insurer response, ombudsman order. Third-party complaints remain §8(1)(j) protected.
 +
 +===== Keywords =====
 +
 +Banking Ombudsman, Insurance Ombudsman, §2(h), CIC
 +
 +===== Similar cases in the corpus =====
 +
 +//These rulings have the closest editorial ratio to this case — computed by tf-idf cosine similarity over ratio, keywords and Act sections. Useful starting points if you are researching the same point of law.//
 +
 +  * [[/cases/chief-information-commissioner-v-state-of-manipur-2011-sc|Chief Information Commissioner v. State of Manipur]] (SC 2011)
 +  * [[/cases/sic-karnataka-police-records-2021|Police complaint records — Karnataka SIC]] (SIC-KA 2021)
 +  * [[/cases/cic-rti-complaint-before-second-appeal-2014|§18 complaint vs §19 appeal — jurisdictional divide]] (CIC 2014)
 +  * [[/cases/cic-rti-lic-policy-records-2021|LIC policy-holder records — CIC]] (CIC 2021)
 +  * [[/cases/cic-rti-income-tax-assessment-own-2022|Own income-tax assessment order — CIC]] (CIC 2022)
 +
 +===== Related =====
 +
 +  * [[https://righttoinformation.wiki/cases/search?court=CIC|All Central Information Commission rulings in the corpus]]
 +  * [[https://righttoinformation.wiki/cases/search?section=2|All RTI cases turning on §2]]
 +  * [[https://righttoinformation.wiki/cases/search?section=7|All RTI cases turning on §7]]
 +  * [[https://righttoinformation.wiki/cases/search?section=8|All RTI cases turning on §8]]
 +  * [[:cases:search|Full case-law search]]
 +  * [[:cases|Case-Law Database — overview]]
 +  * [[:pio-rti-reply-guide|PIO RTI Reply Guide]]
 +  * [[:act|The RTI Act, 2005 — annotated]]
 +
 +<WRAP center round alert 95%>
 +**Editorial summary, not a certified report.** The ratio here is an editorial compression. Before citing this ruling in a PIO order, FAA speaking order, or any appellate filing, **verify against the full reported decision**. RTI Wiki is not a legal service.
 +</WRAP>
 +
 +
 +
 +//Editorial summary · last reviewed 21 April 2026.//
 +
 +{{tag>case-law court-cic section-2 section-7 section-8}}