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—cases:anand-verma-v-irctc-ncdrc-2024 [2026/06/03 17:01] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(IRCTC, TDR, NCDRC, Consumer Protection Act, Anand Verma)
 +metatag-description=(TDR auto-rejection without verification is arbitrary. Case: IRCTC v. Anand Verma — RTI Wiki Citizen Guide 2026. RTI Wiki — citizen-first reference.)
 +metatag-title=(IRCTC v. Anand Verma — 2024 — RTI case law)}}
 +====== IRCTC v. Anand Verma — RTI Wiki Citizen Guide 2026 ======
 +**IRCTC v. Anand Verma** (National Consumer Disputes Redressal Commission, 2024-05-22) //CC/2023/450// is a ruling on the Right to Information Act, 2005 — Section Consumer Protection Act. TDR auto-rejection without verification is arbitrary. Auto-rejection of a Ticket Deposit Receipt (TDR) by IRCTC without independent verification of the cited ground (e.g., 'did not board') is arbitrary and constitutes deficiency in service under the Consumer Protection Act 2019.
 +
 +===== Holding =====
 +
 +TDR auto-rejection without verification is arbitrary.
 +
 +===== Ratio =====
 +
 +Auto-rejection of a Ticket Deposit Receipt (TDR) by IRCTC without independent verification of the cited ground (e.g., 'did not board') is arbitrary and constitutes deficiency in service under the Consumer Protection Act 2019. Refund + reasonable compensation directed.
 +
 +===== Section(s) applied =====
 +
 +  * Section Consumer Protection Act
 +
 +===== Practitioner takeaway =====
 +
 +Consumer Forum jurisdiction over IRCTC service deficiency; refund + compensation.
 +
 +===== Citation =====
 +
 +  * **Citation:** CC/2023/450
 +  * **Court:** National Consumer Disputes Redressal Commission
 +  * **Date:** 2024-05-22
 +  * **Outcome:** allowed
 +  * **Reporter / Cause-list:** CC/2023/450
 +
 +===== Related =====
 +
 +  * [[:cases:search|RTI Case-Law Search — full corpus]]
 +  * [[:pio-faa-knowledge-base|PIO/FAA Knowledge Base]]
 +  * [[:pio-supreme-court-rulings|10 landmark Supreme Court RTI rulings]]
 +  * [[:pio-high-court-rulings|High Court RTI rulings]]
 +  * [[:landmark-cic-decisions|Landmark CIC decisions]]
 +  * [[:act|RTI Act, 2005 — full text]]
 +
 +//Last reviewed: 23 April 2026.// {{tag>rti case-law cases ncdrc 2024}}