As of April 2026, all 28 states + 8 UTs have an online RTI portal — in principle. In practice, usability varies wildly.

rtionline.gov.in remains the best-in-class: fee payment, SMS/email tracking, document upload, auto-FAA, auto-CIC escalation.

• Maharashtra, Karnataka, Kerala, Delhi — full-featured, mirror central standards.
• UP, Bihar, MP — basic portals; SMS tracking weak.
• J&K, Ladakh, Lakshadweep — minimal functionality; manual filing still dominant.
• Gujarat, Tamil Nadu — state-specific but robust.

1. Fee payment gateway failures (average 8-12% failed transactions per CIC audits).
2. Deadline-tracking not auto-escalating.
3. CIC second-appeal flow not integrated.

1. Always keep a screenshot + PDF of the submission receipt.
2. Where the state portal lacks FAA flow, download acknowledgement and file FAA offline by Speed Post.
3. If fee-payment fails, keep the gateway error screenshot; UCO Bank or SBI e-payment typically.

1. CIC audit report on online portals 2024-25.
2. rtionline.gov.in and state RTI portals (April 2026 review).

Last reviewed: 25 April 2026.