| |
| — | banking:start [2026/04/26 01:52] (current) – created - external edit 127.0.0.1 |
|---|
| | {{htmlmetatags> |
| | metatag-keywords=(banking grievance, atm dispute, banking ombudsman, rbi complaint, banking rti) |
| | metatag-description=(6 banking guides for citizens. With RTI escalation route.) |
| | }} |
| |
| | ====== Banking Grievance + RTI Guides — ATM, loan rejection, ombudsman, RBIOS ====== |
| | |
| | <WRAP info> |
| | **6 banking guides** — each with direct answer + step-by-step process + RTI escalation template if you get stuck. |
| | </WRAP> |
| | |
| | ===== Index ===== |
| | |
| | * [[:banking:atm-cash-not-dispensed|ATM cash not dispensed but debited]] — Under RBI Master Direction on EBT, banks must auto-credit failed ATM transactions within T+5 working days. Beyond that: ... |
| | * [[:banking:bank-loan-rejection|Bank loan rejection]] — Bank must give written rejection reason under RBI Master Direction on Customer Service. Generic reasons (e.g., "credit p... |
| | * [[:banking:credit-card-dispute|Credit card dispute]] — Credit card disputes: file within 60 days. Bank investigates + files chargeback if applicable. RTI to bank for transacti... |
| | * [[:banking:banking-ombudsman|Banking Ombudsman complaint]] — Banking Ombudsman is RBI-appointed adjudicator for bank service deficiencies. Free, online (cms.rbi.org.in), 30-90 day r... |
| | * [[:banking:rbi-complaint|RBI complaint]] — Reserve Bank Integrated Ombudsman Scheme (RBIOS) replaced separate BO/NBFC/Digital schemes in 2021. Single portal at cms... |
| | * [[:banking:kyc-issues|Bank KYC issues]] — KYC required: at account opening + periodic update (every 2-10 years based on risk). Non-update = account frozen. Re-KYC... |
| | |
| | ===== Stuck? File an RTI ===== |
| | Every page above ends with an **RTI escalation template** — most stuck cases clear within 15 days of an RTI being filed. |
| | |
| | * **AI RTI Drafter:** [[https://righttoinformation.wiki/tools/ai-rti-draft-app.html|Auto-fill PIO + Act sections]] |
| | * **Helplines + grievance:** [[:helplines:start|32 helplines]] |
| | * **Browse all yojanas:** [[:yojana:start|Sarkari Yojana index]] |
| | * **Audience hubs:** [[:audience:start|10 audience-hub guides]] |
| | |
| | //Last reviewed: 26 April 2026.// |
| | |
| | {{tag>banking landing-page}} |