Direct answer. Track PAN status using your 15-digit Acknowledgment Number at the relevant intermediary: NSDL (tin.tin.nsdl.com) or UTIITSL (utiitsl.com → PAN Card Services → Track Status). e-PAN SLA is 10 days; physical card 15-30 days.
| What you need | 15-digit Acknowledgment Number from PAN application receipt |
| NSDL portal | NSDL PAN Status |
| UTIITSL portal | UTIITSL |
| e-PAN download | incometax.gov.in instant e-PAN (free, instant via Aadhaar OTP) |
| SLA — e-PAN | 10 days (CBDT Notification 7/2017) |
| SLA — physical | 15-30 days (CBDT Circular 5/2014) |
| Helpline | NSDL: 020-27218080 · UTIITSL: 1800-266-1230 |
| PAN-Aadhaar linking | incometax.gov.in → Profile → Link Aadhaar |
What we hear from RTI Wiki users: Anil, a 28-year-old fresh hire in Hyderabad, urgently needed PAN for joining formalities. NSDL status said “Sent to ITD for processing” for 22 days, missing his joining deadline. He used the Instant e-PAN route via Aadhaar OTP — got e-PAN PDF in 8 minutes for free. Joined on time. Physical card arrived 9 days later via post.
NSDL: 020-27218080 · UTIITSL: 1800-266-1230 · Income Tax e-PAN: 1800-103-0025 · Email: [email protected] / [email protected]
Checking your PAN card application status online is straightforward once you know which intermediary processed your application. Both NSDL (now Protean) and UTIITSL provide real-time status tracking portals that require only your 15-digit acknowledgement number and a captcha.
For NSDL/Protean applications:
For UTIITSL applications:
For Instant e-PAN (Income Tax portal):
You can also check your PAN application status without an acknowledgement number using your name and date of birth on the NSDL portal.
The acknowledgement number is the single most important identifier for tracking your PAN application. Here's everything you need to know about using it effectively.
Where to find your acknowledgement number:
Acknowledgement number format:
| Intermediary | Prefix | Format | Example |
|---|---|---|---|
| NSDL/Protean | Starts with 88 | 881234567890123 | 881230XXXXXX |
| UTIITSL | Starts with 99 | 991234567890123 | 991230XXXXXX |
Tracking steps:
If your acknowledgement number is lost, you can still track using Name + Date of Birth on the NSDL portal under “Track Status without Acknowledgement Number”.
When you check your PAN status, you'll see one of several stage labels. Understanding what each means helps you gauge whether your application is on track or stalled.
| Status Message | What It Means | Action Needed |
|---|---|---|
| Application Received / Application Found | Your application has been received and entered into the system | None — wait for processing |
| Under Examination / Under Process | NSDL/UTIITSL is verifying your documents and details | None — typically takes 5-7 days |
| Sent to ITD for Processing | Forwarded to Income Tax Department for PAN allotment | None — ITD verification takes 5-10 days |
| PAN Allotted | Your PAN number has been generated successfully | Download e-PAN; physical card will be dispatched |
| Dispatched / Card Dispatched | Physical PAN card has been sent via Speed Post | Note tracking number → check on India Post |
| Returned Undelivered | Physical card could not be delivered — wrong/incomplete address | Contact intermediary for re-dispatch with corrected address |
| Application Under Objection | Discrepancy found — name/photo/signature mismatch or duplicate PAN | Check objection details → resubmit corrected documents |
| Application Rejected | Application denied — typically duplicate PAN or serious document mismatch | Re-apply after resolving the issue; see how to apply for PAN online |
| No Record Found | Acknowledgement number not found in system | Check number for typos; contact helpline if correct |
| Hold for Clarification | ITD needs additional information before allotting PAN | Respond to clarification notice within 15 days |
Once your PAN is allotted and the status shows “Dispatched”, you can track the physical delivery through India Post.
How to track PAN card delivery:
Typical delivery timeline after dispatch:
| City Type | Expected Delivery |
|---|---|
| Metro (Delhi, Mumbai, Bengaluru, etc.) | 2-5 days |
| Tier-2 cities | 4-7 days |
| Rural / remote areas | 7-15 days |
If delivery is delayed beyond 15 days from dispatch:
For broader delivery-related RTI help, see our guide on income tax refund status tracking.
If you applied for a PAN correction (name, date of birth, photograph, or signature change), you can track the correction status the same way as a new application.
How to check PAN correction status:
Common correction scenarios and timelines:
For UTIITSL corrections, use the UTIITSL portal → PAN Card Services → Track Status with your correction acknowledgement number.
For a step-by-step correction guide, see how to apply for PAN correction online.
The e-PAN is a digitally-signed electronic version of your PAN card that is legally equivalent to the physical PAN card under the Information Technology Act, 2000. You can download it instantly — no need to wait for postal delivery.
Download e-PAN from Income Tax portal (FREE):
Download e-PAN from NSDL:
Download e-PAN from UTIITSL:
e-PAN password: The downloaded PDF is password-protected. The password is your date of birth in DDMMYYYY format (e.g., 15081995 for 15 August 1995).
The e-PAN is accepted everywhere — banks, employers, telecom providers, mutual fund platforms — as valid identity proof.
If your PAN status has been stuck on the same stage for an extended period, one of these common reasons is likely responsible:
Processing delays (most common):
Technical issues:
Action you can take:
Tip: The Instant e-PAN route via Aadhaar bypasses most of these bottlenecks — if you haven't applied yet and have an Aadhaar linked to a mobile number, choose this route.
The Income Tax Department (CBDT) is a public authority under the RTI Act 2005, §6(1). If your PAN application is stuck beyond the published SLA, you have a statutory right to demand information. A reply is mandatory within 30 days.
When to file:
Where to file: The Public Information Officer (PIO), Income Tax Department — not NSDL/UTIITSL, as they are private intermediaries acting on behalf of CBDT. However, some applicants have had success filing with the intermediary's grievance officer first.
Fee: Rs. 10 (central government) — payable via IPO, court fee stamp, or online via RTI Online portal
5 questions to ask in your RTI:
→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.
→ For deeper case-law on this scenario: Read the full RTI guide for PAN card status.
Related RTI case law: Bombay HC 2025 · Delhi HC 2021 · CIC 2015 · Sudhir Kumar v CIT 2018 · CIC IT Assessment 2022
Linking your PAN with Aadhaar is mandatory under §139AA of the Income Tax Act. Failure to link renders your PAN “inoperative” — you cannot file ITR, claim refunds, or conduct high-value transactions. The last deadline was 30 June 2023; unlinked PANs were deactivated from 1 July 2023.
How to check PAN-Aadhaar linking status:
Possible statuses:
| Status | Meaning |
|---|---|
| PAN-Aadhaar Linked | Successfully linked — your PAN is operative |
| Linking Pending | Request submitted but not yet processed (takes 2-7 days) |
| PAN Not Linked (Inoperative) | PAN is deactivated for transactions — link immediately |
| Name Mismatch | PAN and Aadhaar names differ — submit name correction first |
How to re-link if PAN is inoperative:
Important: Even after linking, you must verify the status shows “Linked” — some linkings fail silently due to name mismatches.
For Aadhaar-related issues, see also: Aadhaar status via RTI · Aadhaar accepted documents 2026 · Check Aadhaar status.
NSDL (now branded Protean) and UTIITSL are the two authorised intermediaries for PAN issuance in India. Both are approved by CBDT. Knowing which one processed your application determines which portal to use for tracking.
| Feature | NSDL (Protean) | UTIITSL |
|---|---|---|
| Portal | tin.tin.nsdl.com | utiitsl.com |
| Acknowledgement prefix | 88 | 99 |
| Market share | ~70% of applications | ~30% of applications |
| e-PAN download | Free within 30 days; Rs. 8.80 after | Rs. 17.60 per download |
| Helpline | 020-27218080 | 1800-266-1230 |
| [email protected] | [email protected] | |
| TIN-FC network | Larger network across India | Concentrated in select states |
| Instant e-PAN | Not available (use incometax.gov.in) | Not available (use incometax.gov.in) |
| Physical card quality | Standard | Standard |
How to know which intermediary you used:
Official portals (verified .gov.in / authorised):
⚠️ Warning: Do NOT use any third-party websites or agents that charge extra fees for PAN status checks. The official portals above are the only authorised sources. All status tracking is FREE on the official portals.
Different PAN application types have different tracking nuances. Here's how to track each:
| PAN Type | Who It's For | Fee | How to Track |
|---|---|---|---|
| Form 49A (Individual) | Indian citizens | Rs. 110 (incl. GST) | NSDL/UTIITSL portal |
| Form 49AA (Foreign) | Foreign nationals/entities | Rs. 1,021 (incl. GST) | NSDL/UTIITSL portal |
| Instant e-PAN | Individuals with Aadhaar | FREE | incometax.gov.in |
| PAN Correction (CSF) | Any existing PAN holder | Rs. 110 (incl. GST) | NSDL: select “Change/Correction Request” |
| PAN Reprint | Lost/damaged card | Rs. 110 (incl. GST) | NSDL/UTIITSL → Reprint Request |
| Minor PAN | Children below 18 | Rs. 110 | Parent tracks as guardian |
Instant e-PAN eligibility:
Minor PAN note: PAN for minors is linked to the parent's PAN initially. The minor must update biometrics and photo at age 18. See child Aadhaar biometric update for the related process.
The official SLA on this service is published. If your status is stuck beyond it, you have a statutory right under §6 RTI Act 2005 to demand information from the public authority. Reply mandatory in 30 days.
File an RTI to: CBDT PIO (NSDL/UTIITSL are intermediaries)
Ask these 5 questions:
→ Use our free AI RTI Drafter to generate a complete §6(1) application in 60 seconds. The Drafter pre-fills your name, address, fee statement, and the 5 questions above.
→ Or speak it in हिन्दी / English / 9 other Indian languages via AwaazRTI.
→ For deeper case-law on this scenario: Read the full RTI guide for pan card status.
📋 About this article — E-E-A-T signals
Expertise: This article is maintained by the RTI Wiki editorial team with input from RTI practitioners who have filed over 500 PAN-related RTI applications. Content is reviewed by volunteers familiar with CBDT procedures, NSDL/UTIITSL workflows, and the RTI Act 2005.
Experience: Every status-check method described here has been tested with real applications. Our case-law library includes 20+ PAN card RTI judgments from High Courts and the CIC.
Authoritativeness: We cite only official sources — NSDL/TIN, UTIITSL, Income Tax Department, and RTI Online portal. RTI Wiki has served 50+ lakh citizens since 2019.
Trustworthiness: This page was last reviewed on 10 July 2026. We update procedures when CBDT circulars or intermediary portals change. Report errors to our editorial team. No fees charged — all tools on this page are free.
Reviewed by: RTI Wiki Editorial Team · Last updated: 10 July 2026 · Next review: October 2026
Visit NSDL → Track Status → “Without Acknowledgment Number” → enter date of birth + name (as per application) + captcha. Returns last status. For UTIITSL, use the UTIITSL portal → PAN Services → Status Inquiry → enter coupon number or name + DOB.
Yes — the digitally signed e-PAN issued by the Income Tax Department is legally equivalent to the physical PAN card for all purposes under the Information Technology Act, 2000. Banks, employers, and all government departments must accept it. It carries the same QR code and details as the physical card.
PAN itself does not store address. However, your address is captured during application for card delivery. If your delivery address needs correction, you must file a PAN correction request (CSF form) via NSDL or UTIITSL. The new address is used for re-dispatch and for income tax records.
Common rejection reasons: name mismatch with Aadhaar, poor photo quality, duplicate PAN flag, or invalid supporting documents. Steps to take: (1) Check the rejection reason on the portal, (2) Resolve the underlying issue, (3) Re-apply via NSDL/UTIITSL with corrected documents. NSDL refund of the application fee takes 30-45 days to process.
Yes — PAN is mandatory for opening any bank account since KYC tightening in 2017. For those without PAN, Form 60 can be submitted as a substitute for accounts with balances below Rs. 50,000. PAN is also mandatory for: cash deposits above Rs. 50,000, property transactions above Rs. 10 lakh, mutual fund investments above Rs. 50,000, and credit/debit card applications.
Once your status shows “PAN Allotted”, the e-PAN is available for download immediately from incometax.gov.in. The physical card is dispatched within 7-10 days of allotment via Speed Post. Delivery takes 2-5 days in metros, 4-7 days in tier-2 cities, and up to 15 days in rural areas.
Yes. NSDL portal → Track Status → select “Without Acknowledgement Number” → enter your full name (as per application), date of birth, and captcha. UTIITSL offers a similar search. This is useful if you lost your acknowledgement number or deleted the confirmation email/SMS.
“PAN Allotted” means your PAN number has been generated by the Income Tax Department — the number is active and you can use it for transactions immediately. “Dispatched” means the physical card has been printed and mailed via Speed Post. You can use your PAN number before the physical card arrives — simply quote the number and download the e-PAN for documentary proof.
Currently, neither NSDL nor UTIITSL offer an SMS-based status check. However, you receive SMS notifications at key milestones: application received, PAN allotted, and card dispatched (with tracking number). For status between these milestones, use the online portals.
If status shows “Returned Undelivered”, your card was sent but couldn't reach you — typically due to an incorrect or incomplete address, or no one being available to receive it. Steps: (1) Contact NSDL (020-27218080) or UTIITSL (1800-266-1230) immediately with your acknowledgement number, (2) Request re-dispatch with corrected address, (3) You may need to submit address proof again. Re-dispatch takes 7-15 days.
No — the Instant e-PAN is a regular PAN card issued through a faster, Aadhaar-based process. The PAN number, format, and legal validity are identical. The only difference is the application method: instant e-PAN uses Aadhaar e-KYC (no document uploads), while regular PAN requires document submission. Both are valid for all purposes.
Yes. NRIs apply via Form 49AA through NSDL or UTIITSL, and track using the same portals with their 15-digit acknowledgement number. The fee is Rs. 1,021 (incl. GST). Physical cards are dispatched to the address provided — ensure it's a valid Indian address for Speed Post delivery, or use an Indian representative's address. e-PAN download is available to NRIs as well.
To check status: use the official portal listed above with your reference number. SLA is published; if stuck beyond it, file a free RTI.
Last reviewed: 10 July 2026.
PAN card status check 2026 — complete guide on tracking your PAN application, correction, and linking:
See PAN Card Status and TDS Refund Status.