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| + | {{htmlmetatags> | ||
| + | metatag-description=(File an RTI for PAN card status in Ladakh via the central RTI portal or by post to the CBDT CPIO. Fee Rs 10. Reply due in 30 days. Sample questions and appeals.) | ||
| + | metatag-title=(RTI for PAN card status in Ladakh — 2026 guide)}} | ||
| + | |||
| + | ====== How to file an RTI for PAN card status in Ladakh ====== | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | If your PAN application is stuck for weeks and the NSDL/ | ||
| + | |||
| + | ===== Why a Ladakh PAN RTI goes to a CENTRAL public authority ===== | ||
| + | |||
| + | This is the single most important thing to understand, and it is what makes the Ladakh page different from a typical state page. | ||
| + | |||
| + | Ladakh became a **Union Territory in 2019**, administered directly by the Central Government through a Lieutenant Governor with no legislature of its own. Because of that, central laws — including the **Right to Information Act 2005** — apply to Ladakh in full, and there is no separate " | ||
| + | |||
| + | Separately, **PAN (Permanent Account Number)** is issued by the **Income Tax Department** under the **Central Board of Direct Taxes (CBDT)**, Ministry of Finance. The day-to-day processing is outsourced to two central agencies: | ||
| + | |||
| + | - **Protean (formerly NSDL e-Gov)** — manages the TIN system and the pan-only portals at [[https:// | ||
| + | - **UTIITSL** — the other authorised PAN service agency, at [[https:// | ||
| + | |||
| + | Both act **on behalf of CBDT**. So when a Ladakh resident files an RTI about a delayed or wrong PAN, the application must be addressed to the **Central Public Information Officer (CPIO)** of a central public authority — typically the **CPIO, Income Tax Department / CBDT**, or sometimes the designated CPIO of Protean/ | ||
| + | |||
| + | This is why the " | ||
| + | |||
| + | <WRAP tip> | ||
| + | |||
| + | ===== Who is the correct CPIO for your PAN RTI in Ladakh? ===== | ||
| + | |||
| + | Choosing the right public authority is the step most applicants get wrong. For PAN matters there are usually **three possible targets**, depending on what exactly went wrong: | ||
| + | |||
| + | | **Your situation** | **File with** | **Why** | | ||
| + | | --- | --- | --- | | ||
| + | | PAN applied through NSDL/ | ||
| + | | PAN applied through UTIITSL and status stuck | **CPIO, Income Tax Department (CBDT)** — first; or **CPIO, UTIITSL** as alternative | UTIITSL is also a deemed public authority for PAN work | | ||
| + | | Wrong name / date of birth on PAN, correction pending | **CPIO, Income Tax Department (CBDT)** | Corrections are processed by the Jurisdictional Assessing Officer | | ||
| + | | PAN allotted but card not dispatched for 30+ days | **CPIO, NSDL / UTIITSL** (whichever you applied through) | Dispatch is the agency' | ||
| + | | PAN cancelled / deactivated with no reason | **CPIO, Income Tax Department (CBDT)** | Deactivation is an IT-Department decision | | ||
| + | |||
| + | The safest single address for a fresh application is **"The CPIO, Income Tax Department, [nearest Regional Office / charges covering Ladakh]" | ||
| + | |||
| + | Ladakh' | ||
| + | |||
| + | <WRAP note> | ||
| + | |||
| + | ===== What is the RTI fee for a PAN-card application from Ladakh? ===== | ||
| + | |||
| + | Because the RTI Act 2005 applies to Ladakh as a central Act, and because your PAN RTI is going to a **central** public authority, the fee is set by the **Central RTI Rules 2012** — not by any state schedule. The amount is small and simple: | ||
| + | |||
| + | | **Item** | **Fee payable** | **Mode** | | ||
| + | | --- | --- | --- | | ||
| + | | Application fee (per request) | **Rs. 10** | Indian Postal Order (IPO), Bank Draft, court-fee stamp, or online payment via rtionline.gov.in | | ||
| + | | Printed copy of records (per page, A4/A3) | Rs. 2 | — | | ||
| + | | Printed copy of bigger maps / plans | Actual cost | — | | ||
| + | | Sample or model of product | Actual cost | — | | ||
| + | | Inspection of records | **Free** for the first hour; Rs. 5 for each further 15 minutes | — | | ||
| + | | Floppy / CD / pendrive | Rs. 50 per disk | — | | ||
| + | | **BPL applicants** | **Fully exempt** from the Rs. 10 fee | Attach a copy of the BPL certificate | | ||
| + | |||
| + | For BPL (Below Poverty Line) applicants in Ladakh — and there are many BPL families in the remote belts of Zanskar, Nubra, Changthang and Drass — the Rs. 10 fee is **waived entirely**. You only need to attach a photocopy of your BPL certificate or ration card. This exemption comes from the same Central RTI Rules 2012 and is binding on the CPIO. | ||
| + | |||
| + | For the broader state-by-state comparison see [[/ | ||
| + | |||
| + | ===== How to file your PAN RTI online from Ladakh ===== | ||
| + | |||
| + | For most Leh and Kargil residents, the **online route** is now faster and cleaner than post. Here is the exact sequence: | ||
| + | |||
| + | - **Step 1 — Assemble the questions.** Use [[https:// | ||
| + | - **Step 2 — Go to the Central RTI Online portal** at [[https:// | ||
| + | - **Step 3 — Select the Ministry / Department.** Choose **" | ||
| + | - **Step 4 — Fill in your details.** Name, address (Ladakh pin codes 194101–194109 for Leh district, 194103 etc. for Kargil district), email, mobile. | ||
| + | - **Step 5 — Paste the questions** in the "Text of RTI Application" | ||
| + | - **Step 6 — Pay the Rs. 10 fee** online via net-banking, | ||
| + | - **Step 7 — Save the registration number and PDF acknowledgment.** This is your proof of filing and the start of your 30-day clock. | ||
| + | |||
| + | The acknowledgment is generated immediately and the application lands in the CPIO's inbox the same day. There is no Speed Post delay, no IPO to chase, and no ambiguity about the date of receipt. | ||
| + | |||
| + | <WRAP tip> | ||
| + | |||
| + | If you would rather have the timeline calculated for you, paste your filing date into [[https:// | ||
| + | |||
| + | ===== How to file by post from Leh or Kargil ===== | ||
| + | |||
| + | If you live in an area with patchy internet (large parts of Zanskar, Changthang, upper Nubra and the Drass belt fall in this category), postal filing is still a perfectly valid route. The procedure: | ||
| + | |||
| + | - **Step 1 — Print or hand-write the application** using the sample in the [[# | ||
| + | - **Step 2 — Buy an Indian Postal Order (IPO) of Rs. 10** from any post office in Leh, Kargil, Nubra, Zanskar or Drass. IPOs are by far the easiest fee mode in Ladakh because they are sold at every sub-post office. Cross the IPO in favour of **" | ||
| + | - **Step 3 — Write the envelope** addressed to the CPIO, Income Tax Department (or CPIO, NSDL / UTIITSL). Mention your PAN acknowledgement number on the envelope. | ||
| + | - **Step 4 — Send by **India Post Speed Post** and keep the receipt with the tracking number**. The tracking printout is your legal proof of the date of delivery. | ||
| + | - **Step 5 — Note the Speed Post delivery date** from the India Post tracking site. That date is the start of your 30-day reply window. | ||
| + | |||
| + | In winter — typically November to March — postal services to and from Ladakh can be slow because of snow on Zoji La and the high passes. Build an extra 10–15 days into your expectations and **always keep the Speed Post receipt**. Do **not** send by ordinary post; if it is lost, you cannot prove filing. | ||
| + | |||
| + | <WRAP important> | ||
| + | |||
| + | For a step-by-step draft of the covering application, | ||
| + | |||
| + | ===== When will you get a reply — the 30-day clock and the CBDT SLA ===== | ||
| + | |||
| + | Two timelines run in parallel, and it helps to know both: | ||
| + | |||
| + | | **Clock** | **Length** | **What it covers** | | ||
| + | | --- | --- | --- | | ||
| + | | **RTI Act Section 7(1)** reply deadline | **30 days** from receipt by the CPIO | The legal maximum for the CPIO to either give the information or refuse in writing | | ||
| + | | **30 days + 5 days** if a third party is involved | **40 days** | If your PAN file references someone else (for example, a name-mismatch case involving a relative' | ||
| + | | **CBDT Citizens' | ||
| + | | **Deemed refusal** | Day **31** | If no reply by day 31, the CPIO is deemed to have refused; you can file First Appeal | | ||
| + | |||
| + | The 30-day limit is the one that matters legally. It comes from **Section 7(1)** of the RTI Act 2005 — read the full text on [[/act|the RTI Act page]] — and it is binding on every CPIO including the ones at CBDT, NSDL and UTIITSL. The CBDT Citizens' | ||
| + | |||
| + | For the calculation of every deadline — reply, First Appeal, Second Appeal — paste your filing date into [[https:// | ||
| + | |||
| + | ===== What to do if the CPIO ignores or refuses your PAN RTI ===== | ||
| + | |||
| + | If day 30 passes and there is no reply, or the reply is evasive (" | ||
| + | |||
| + | - **First Appeal under Section 19(1)** — to the First Appellate Authority (FAA) of the same public authority. This is the most common and most effective next step. | ||
| + | - **Second Appeal under Section 19(3)** — to the Central Information Commission if the FAA also fails you. | ||
| + | - **Complaint under Section 18** — directly to the CIC if there are special circumstances (no CPIO appointed, CPIO demanded illegal fee, etc.). Optional; most applicants skip this and go to Second Appeal. | ||
| + | - **Parallel grievance** — a CPGRAMS complaint at [[https:// | ||
| + | |||
| + | For PAN matters, the **First Appeal** typically resolves the case — the FAA is usually a senior officer in the same Income Tax charge, and a quick phone call from the FAA's office often unblocks the file within a week. Do not skip it. | ||
| + | |||
| + | To check whether the reply you did receive is legally adequate, paste it into [[https:// | ||
| + | |||
| + | ===== How to file a First Appeal under Section 19(1) ===== | ||
| + | |||
| + | The First Appeal is your safety net. It is **free of cost** — there is no fee for a First Appeal under the Central RTI Rules 2012 — and it goes to the First Appellate Authority (FAA) designated within the same public authority. | ||
| + | |||
| + | **Time limit:** File within **30 days** of the date you should have received a reply. In practice this means: | ||
| + | - If you got no reply at all — file between **day 31 and day 60** from the CPIO's receipt of your application. | ||
| + | - If you got an unsatisfactory reply on day X — file within **30 days from day X**. | ||
| + | |||
| + | A late First Appeal can be accepted if you show " | ||
| + | |||
| + | **How to file:** | ||
| + | |||
| + | - **Online** — If your original RTI was filed on rtionline.gov.in, | ||
| + | - **By post** — Address the appeal to "The First Appellate Authority, [name of public authority]", | ||
| + | |||
| + | Use [[https:// | ||
| + | |||
| + | The FAA must dispose of the appeal within **30 days** of receipt (extendable to **45 days** in writing for special reasons). If the FAA also fails, the next step is the Second Appeal. | ||
| + | |||
| + | ===== How to file a Second Appeal to the Central Information Commission ===== | ||
| + | |||
| + | Because your PAN RTI is against a **central** public authority, the Second Appeal goes to the **Central Information Commission (CIC)** at [[https:// | ||
| + | |||
| + | **Time limit:** File within **90 days** from the date you received the FAA's order, or from the date the FAA's 30/45-day window expired. | ||
| + | |||
| + | **How to file:** | ||
| + | |||
| + | - **Online (preferred)** — Go to the CIC's Second Appeal portal linked from [[https:// | ||
| + | - **By post** — Send a paper Second Appeal to the Central Information Commission, August Kranti Bhavan, Bhikaji Cama Place, New Delhi — 110066, with the same annexures. | ||
| + | |||
| + | The CIC typically takes 6 to 18 months to list a case for hearing, depending on pendency. Many cases are decided on the basis of written submissions without a hearing. You can attend hearings by video conference from Leh/Kargil — the CIC allows VC participation, | ||
| + | |||
| + | For the wider context on commission decisions and what kinds of arguments succeed, see [[/ | ||
| + | |||
| + | ===== Sample RTI application for PAN card status ===== | ||
| + | # | ||
| + | |||
| + | Below is a complete, copy-paste-ready application for a Ladakh resident whose PAN is stuck. Replace every field in **[SQUARE BRACKETS]** with your real details. The 5 questions are the heart of the application — keep them specific and dated. | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The Central Public Information Officer (CPIO) | ||
| + | Income Tax Department / Central Board of Direct Taxes (CBDT) | ||
| + | [Office having jurisdiction over Ladakh — Leh & Kargil districts] | ||
| + | [Office address] | ||
| + | |||
| + | Subject: Application under Section 6(1) of the RTI Act, 2005 — status of PAN card application No. [INSERT 15-DIGIT ACKNOWLEDGEMENT NUMBER] | ||
| + | |||
| + | Sir / Madam, | ||
| + | |||
| + | Please furnish the following information under Section 6(1) read with Section 7(1) of the Right to Information Act, 2005, in respect of my PAN application bearing acknowledgement number [ACK NO.] filed on [DATE] through [NSDL / UTIITSL]: | ||
| + | |||
| + | 1. The current status of my aforesaid PAN application, | ||
| + | |||
| + | 2. The exact date on which my application was received at the processing centre, together with the name, designation and office address of the officer currently handling the file. | ||
| + | |||
| + | 3. The detailed reason for the delay in processing / dispatch of my PAN card beyond the timeline specified in the CBDT Citizens' | ||
| + | |||
| + | 4. The daily progress made on my application from the date of its receipt till the date of this RTI application, | ||
| + | |||
| + | 5. The action, if any, that has been initiated against the officer(s) responsible for the inordinate delay in processing my application, | ||
| + | |||
| + | I state that the information sought is not falling under any of the exemptions provided under Sections 8 and 9 of the RTI Act, 2005. I am an Indian citizen. The requisite fee of Rs. 10 is paid herewith by [Indian Postal Order No. ____ dated ____ / Bank Draft No. ____ / online through rtionline.gov.in, | ||
| + | |||
| + | In case the information sought is held by another public authority, kindly transfer this application to that public authority under Section 6(3) of the RTI Act within five days of receipt, and intimate me accordingly. | ||
| + | |||
| + | Place: Leh / Kargil, Ladakh | ||
| + | Date: [DD / MM / YYYY] | ||
| + | |||
| + | [Your full name] | ||
| + | [Your full postal address with PIN code] | ||
| + | [Mobile number] | [Email] | ||
| + | [Citizen of India] | ||
| + | </ | ||
| + | |||
| + | <WRAP tip> | ||
| + | |||
| + | ===== Real-life example: a Leh applicant' | ||
| + | |||
| + | The following is a **composite, | ||
| + | |||
| + | **Illustrative.** Tashi, a small business owner in Leh, applied online for a correction to his PAN (name spelling) through Protean (NSDL) in early October. He received a 15-digit acknowledgement immediately. By mid-November the NSDL status screen still read "Your application is under process at Income Tax Department" | ||
| + | |||
| + | The CPIO's reply arrived on **day 24**, stating that the application had been held up because the supporting address proof was "not legible" | ||
| + | |||
| + | The point of the example: **the RTI did not " | ||
| + | |||
| + | For a comparable Aadhaar scenario see [[/ | ||
| + | |||
| + | ===== Common mistakes Ladakh applicants make ===== | ||
| + | |||
| + | - **Addressing the application to a Ladakh state official.** There is no " | ||
| + | - **Sending cash instead of an IPO.** The application will be returned and the 30-day clock never starts. | ||
| + | - **Using ordinary post instead of Speed Post.** If it is lost, you cannot prove the CPIO received it. Always Speed Post and keep the tracking. | ||
| + | - **Asking vague questions** like "Why is my PAN delayed?" | ||
| + | - **Missing the 30-day First Appeal window.** If the CPIO does not reply and you wait too long, the FAA may reject your First Appeal as time-barred. Run your dates through [[https:// | ||
| + | - **Filing a Second Appeal straight away.** Skipping the First Appeal is allowed only in narrow Section 18 complaints. For ordinary delays, the FAA route is faster and usually sufficient. | ||
| + | - **Forgetting the BPL exemption.** If you hold a BPL card, the Rs. 10 fee is fully waived — attach the card copy and file free. | ||
| + | - **Not saving the acknowledgment.** Whether online or by post, **keep the proof of filing forever** — it is the only evidence you have for any later appeal. | ||
| + | |||
| + | If you want a second pair of eyes on the CPIO's reply before deciding whether to appeal, paste it into [[https:// | ||
| + | |||
| + | ==== Can I file a PAN RTI in Hindi or Ladakhi? ==== | ||
| + | |||
| + | Yes. Section 6(1) of the RTI Act lets you file in **English, Hindi or the official language of the area**. For Ladakh, English and Hindi are widely accepted by central public authorities, | ||
| + | |||
| + | ==== Is there a Ladakh State Information Commission? ==== | ||
| + | |||
| + | **No.** Ladakh is a Union Territory without a legislature, | ||
| + | |||
| + | ==== Can a BPL applicant from Zanskar or Drass file free? ==== | ||
| + | |||
| + | Yes. Under the **Central RTI Rules 2012**, applicants holding a valid BPL certificate are **exempt from the Rs. 10 application fee**. Attach a self-attested copy of the BPL certificate or BPL ration card with your application. The exemption is binding on every central public authority, including CBDT, NSDL and UTIITSL. | ||
| + | |||
| + | ==== What documents should I attach to a PAN RTI from Ladakh? ==== | ||
| + | |||
| + | Keep the bundle thin. You need: **(1)** a copy of the PAN acknowledgement (the 15-digit number is what the CPIO needs to locate your file); **(2)** the fee instrument — an IPO of Rs. 10 crossed in favour of "PAO, CBDT" (or the online receipt from rtionline.gov.in); | ||
| + | |||
| + | ==== Do I have to give a reason for asking about my own PAN? ==== | ||
| + | |||
| + | **No.** Section 6(2) of the RTI Act explicitly says the applicant is **not required to give any reason** for requesting information, | ||
| + | |||
| + | ==== What if my PAN is wrongly mapped to someone else's name? ==== | ||
| + | |||
| + | This is a serious data-integrity problem. File the RTI with the **CPIO, Income Tax Department (CBDT)**, ask specifically for "the basis on which the name [WRONG NAME] was recorded against PAN [NUMBER], and the documents relied upon", and request a certified copy of the application form that led to the allotment. If the records show an internal error, follow up with a correction application and, if needed, a CPGRAMS grievance at [[https:// | ||
| + | |||
| + | ==== How long does the Central Information Commission take to decide an appeal? ==== | ||
| + | |||
| + | In practice, **6 to 18 months** from filing to a decision, depending on pendency. The CIC schedules video-conference hearings so you do not need to travel from Leh or Kargil to Delhi. Interim relief — an order directing the CPIO to furnish the information — is sometimes issued within weeks in clear-cut cases. You can track your case status on the CIC portal with your registration number. | ||
| + | |||
| + | ==== Can a relative or NGO file on my behalf? ==== | ||
| + | |||
| + | Only the **concerned person** can invoke the life-and-liberty clause; otherwise, **any citizen** can file an RTI for any information, | ||
| + | |||
| + | ==== What is the " | ||
| + | |||
| + | Under the RTI Act, if the CPIO does not reply within **30 days**, the request is **deemed to have been refused** — and you can go straight to First Appeal without waiting for a " | ||
| + | |||
| + | ==== Will the CPIO charge me for the information? | ||
| + | |||
| + | Only the **actual cost of photocopying** (Rs. 2 per A4 page under Central RTI Rules 2012) or the cost of a CD/pendrive (Rs. 50 per disk). The Rs. 10 application fee is the only upfront charge. There is **no charge for the first hour of inspection** of records, and inspections after that are Rs. 5 per 15-minute block. If the CPIO demands more, that is illegal — note it in your First Appeal. | ||
| + | |||
| + | ==== Does the RTI Act override the Income Tax Act's secrecy clause? ==== | ||
| + | |||
| + | Section 8(1)(a) to (j) of the RTI Act lists the only grounds on which information can be refused, and these override other laws including the secrecy provisions of the Income Tax Act 1961 by virtue of Section 22 of the RTI Act (which gives the RTI Act overriding effect). However, **information about a third party** (for example, someone else's PAN file) is protected under Section 8(1)(j) and cannot be disclosed without showing larger public interest. Information about **your own** PAN is yours as of right. | ||
| + | |||
| + | ==== Can I file a complaint to the local Deputy Commissioner in Leh/Kargil? ==== | ||
| + | |||
| + | A complaint to the Deputy Commissioner or to the UT administration is a **grievance**, | ||
| + | |||
| + | ==== What if I made a mistake in my PAN application itself? ==== | ||
| + | |||
| + | If the original application has a wrong name, date of birth, father' | ||
| + | |||
| + | <WRAP info> | ||
| + | **Reviewed by:** Dr. Shrawan Kumar Pathak (RTI researcher) and Kashvi Pathak (RTI researcher). | ||
| + | |||
| + | **Primary sources:** | ||
| + | - Right to Information Act, 2005 — Sections 6, 7, 8, 19, 22. | ||
| + | - Central Right to Information Rules, 2012 (fee schedule and BPL exemption). | ||
| + | - Central Information Commission, [[https:// | ||
| + | - Administration of Union Territory of Ladakh, [[https:// | ||
| + | - Department of Revenue, Central Board of Direct Taxes (CBDT), Ministry of Finance — Citizens' | ||
| + | - Protean (TIN-NSDL), [[https:// | ||
| + | - UTIITSL, [[https:// | ||
| + | |||
| + | **Last reviewed: 18 July 2026.** This page is a state-specific companion to the parent guide [[/ | ||
| + | |||
| + | For voice-based help in Hindi or English, [[https:// | ||
| + | </ | ||
| + | |||
| + | ===== Sources ===== | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - Right to Information Act, 2005 — Sections 6(1), 6(2), 6(3), 7(1), 8, 19(1), 19(3), 22. | ||
| + | - Central Right to Information Rules, 2012 — fee schedule (Rs. 10 application fee; BPL exemption; per-page and inspection charges). | ||
| + | |||
| + | Internal pages on this wiki: | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | - [[/act|RTI Act 2005]] — full section-by-section text. | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | - [[/ | ||
| + | |||
| + | {{tag> | ||