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| + | {{htmlmetatags> | ||
| + | metatag-description=(File an RTI for property mutation in Goa to the Mamlatdar or the Directorate of Settlements and Land Records. Goa RTI Rules 2006 fee Rs 10; reply due in 30 days.) | ||
| + | metatag-title=(Goa property mutation RTI: how to file and appeal)}} | ||
| + | ====== How to file an RTI for property mutation in Goa ====== | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | Property mutation is the single most delayed revenue service in coastal Goa, where inherited ancestral land, post-Liberation survey records and rapid resale have created a heavy mutation backlog. If your mutation entry has been sitting in a Mamlatdar' | ||
| + | |||
| + | ===== Why is property mutation in Goa so often delayed? ===== | ||
| + | |||
| + | Mutation is the entry in the land-records register that records a **change of ownership** — after a sale, gift, inheritance, | ||
| + | |||
| + | Three things make Goa mutation uniquely slow: | ||
| + | |||
| + | - **Ancestral and comunidade land.** Much of Goa's land passes through generations without a clean written chain, so each mutation triggers a notice-and-objection cycle that can run for months. | ||
| + | - **Survey-number mismatches.** Portuguese-era survey numbers, post-1961 renumbering and the modern cadastre often disagree, so the Mamlatdar has to reconcile records with the DSLR before ordering mutation. | ||
| + | - **Coastal taluka load.** Salcete (Margao), Bardez (Mapusa), Tiswadi (Panaji) and Mormugao (Vasco) carry the bulk of high-value property transactions, | ||
| + | |||
| + | When the order does not come, citizens are told to " | ||
| + | |||
| + | ===== Which office in Goa do I file my property-mutation RTI with? ===== | ||
| + | |||
| + | The single most important Goa-specific fact on this page: **Goa uses " | ||
| + | |||
| + | Target the **right** office depending on what you are asking: | ||
| + | |||
| + | | What you want to know | Correct PIO in Goa | Why | | ||
| + | | --- | --- | --- | | ||
| + | | Status / progress of a mutation application you already filed | **Office of the Mamlatdar**, | ||
| + | | A certified copy of the mutation entry, property card or record of rights | **Directorate of Settlements and Land Records (DSLR)** | The DSLR is the custodian of the land-records register | | ||
| + | | Why an objection was raised or a notice issued | **Office of the Mamlatdar** | The Mamlatdar issues and disposes of objection notices | | ||
| + | | Pendency position of the whole taluka mutation bench | **Office of the Mamlatdar** (copy to Deputy Collector) | Section 4 and section 6 allow aggregate pendency questions | | ||
| + | |||
| + | Goa has **two revenue districts** — **North Goa** (headquarters Panaji) and **South Goa** (headquarters Margao) — and **twelve talukas** between them. The major talukas are: | ||
| + | |||
| + | | District | Talukas (Mamlatdar offices) | | ||
| + | | --- | --- | | ||
| + | | **North Goa** (Collectorate North Goa, Panaji) | Pernem, Bardez (Mapusa), Bicholim, Sattari, Tiswadi (Panaji), Ponda | | ||
| + | | **South Goa** (Collectorate South Goa, Margao) | Mormugao (Vasco), Salcete (Margao), Quepem, Sanguem, Dharbandora, | ||
| + | |||
| + | Address your application to **"The Public Information Officer, Office of the Mamlatdar, [Taluka] Taluka, [North/ | ||
| + | |||
| + | If you are unsure which taluka your survey number falls in, the Mamlatdar' | ||
| + | |||
| + | ===== What fee do I pay in Goa, and how do I pay it? ===== | ||
| + | |||
| + | The application fee in Goa is fixed by the **Goa Right to Information (Regulation of Fee and Cost) Rules, 2006**. The Goa State Information Commission' | ||
| + | |||
| + | | Item | Amount in Goa | Basis | | ||
| + | | --- | --- | --- | | ||
| + | | Application fee (first request) | **Rs. 10** | Goa RTI (Regulation of Fee and Cost) Rules, 2006 | | ||
| + | | BPL applicant | **Nil** | Same rules; BPL certificate must be attached | | ||
| + | | Further / photocopy fee | As intimated by PIO in writing, **with calculation** | Section 7(3) RTI Act + 2006 Rules | | ||
| + | | Fee if PIO is late | **Nil** (free supply) | GSIC "Your Right to Know" page | | ||
| + | | First Appeal fee | **Nil** | RTI Act 2005 does not permit a first-appeal fee | | ||
| + | | Second Appeal to GSIC | As per GSIC (Appeal Procedure) Rules, 2006 | GSIC FAQ | | ||
| + | |||
| + | Pay the Rs. 10 by the mode the receiving office actually accepts — in practice Goan public authorities accept **Indian Postal Order (IPO)**, **court-fee stamp**, **treasury challan** or **non-judicial stamp paper** as proof of fee. When you file by post, an **IPO in the name of the PIO** (payable at the post office serving the Mamlatdar' | ||
| + | |||
| + | If the PIO later asks for a further fee for photocopies or printouts, section 7(3) makes that demand valid only if it is **given to you in writing with the calculation**. You then have to pay and the clock pauses until you pay. If you think the further fee is excessive, you can challenge it before the First Appellate Authority. | ||
| + | |||
| + | For the fee position in every other state, see [[/ | ||
| + | |||
| + | ===== Can I file my Goa RTI online? ===== | ||
| + | |||
| + | **No — Goa does not operate a state online RTI filing portal.** The Central government' | ||
| + | |||
| + | The GSIC FAQ is equally explicit on appeals: **a complaint cannot be filed through e-mail**, **an appeal or complaint cannot be filed through e-mail**, and **the first appeal cannot be filed through e-mail**. Appeals and complaints can, however, **be sent by post** and a receipt obtained. The GSIC's general application-procedure page does say an RTI request may be made "in writing or through electronic means", | ||
| + | |||
| + | So the working rule for Goa is: | ||
| + | |||
| + | | Step | Accepted channel in Goa | | ||
| + | | --- | --- | | ||
| + | | Initial RTI application to the PIO | **Speed Post / Registered Post / by hand** with acknowledged copy | | ||
| + | | First Appeal to the FAA | **Post / by hand** (e-mail not accepted) | | ||
| + | | Second Appeal / Complaint to the Goa SIC | **Post / by hand** (e-mail not accepted) | | ||
| + | |||
| + | Always keep the **Speed Post tracking number** and the **acknowledged receiving copy** — these are your proof of the date of receipt, which is the day the 30-day clock starts. File from outside Goa only by Speed Post; a hand-delivery trip to the taluka headquarters is worth it only if you live nearby. | ||
| + | |||
| + | ===== How do I write a strong property-mutation RTI for Goa? ===== | ||
| + | |||
| + | A weak RTI asks " | ||
| + | |||
| + | < | ||
| + | To, | ||
| + | The Public Information Officer, | ||
| + | Office of the Mamlatdar, [Taluka] Taluka, | ||
| + | [North Goa / South Goa] District, Goa. | ||
| + | |||
| + | Sub: Application under section 6(1) of the Right to Information Act, 2005. | ||
| + | |||
| + | 1. Full name of applicant: ____________________ | ||
| + | 2. Address: ____________________ | ||
| + | 3. Particulars of information required (property mutation): | ||
| + | (a) Mutation application no.: ______ | ||
| + | (b) Property: Survey No. / Sub-Division No. ______, | ||
| + | | ||
| + | (c) Nature of mutation sought: sale / gift / inheritance / partition / court order. | ||
| + | |||
| + | I request the following certified information, | ||
| + | under section 7(1) of the RTI Act, 2005: | ||
| + | |||
| + | Q1. The current status of my mutation application no. _____ dated _____, | ||
| + | and the date by which the mutation order is expected. | ||
| + | Q2. The day-to-day progress of my application from the date of receipt | ||
| + | to date, with the name and designation of each officer who has | ||
| + | handled the file and the number of days each held it. | ||
| + | Q3. A certified copy of the mutation entry / order passed or pending | ||
| + | in respect of Survey No. _____, Village _____, [Taluka] Taluka, | ||
| + | as recorded in the register maintained by the Directorate of | ||
| + | Settlements and Land Records. | ||
| + | Q4. If my application is delayed beyond the prescribed period, the | ||
| + | reasons for the delay recorded in writing, and the action taken | ||
| + | or proposed against the officer(s) responsible under section 20 | ||
| + | of the RTI Act, 2005. | ||
| + | Q5. The total number of property mutation applications pending in the | ||
| + | Office of the Mamlatdar, [Taluka] as on [date], and the date of | ||
| + | the oldest pending application. | ||
| + | |||
| + | I am a citizen of India. Fee of Rs. 10 is paid herewith by | ||
| + | [IPO no. _____ / court-fee stamp / treasury challan no. _____]. | ||
| + | I am / am not a BPL card-holder (certificate attached if yes). | ||
| + | If a further fee is payable under section 7(3), please inform me in | ||
| + | writing with the calculation. | ||
| + | |||
| + | Place: ______ | ||
| + | Signature: ____________________ | ||
| + | </ | ||
| + | |||
| + | Pin every blank to real details before you sign. The full national template, with worked illustrations and the common mistakes to avoid, is in [[/ | ||
| + | |||
| + | ===== What is the 30-day timeline, and when does the clock start? ===== | ||
| + | |||
| + | The Goa SIC's "Your Right to Know" page sets the timeline plainly: | ||
| + | |||
| + | | Situation | Statutory reply window | Source | | ||
| + | | --- | --- | --- | | ||
| + | | Normal application to a PIO | **30 days** from date of application | Section 7(1) RTI Act 2005 | | ||
| + | | Application given to an Assistant PIO (Talathi) | **35 days** (30 + 5 for transfer) | Section 5(2) and 7(1) RTI Act | | ||
| + | | Information concerning **life or liberty** | **48 hours** | Section 7(1) proviso | | ||
| + | | Third-party interests involved | **40 days** maximum | Section 7(1) and 11 RTI Act | | ||
| + | | PIO silent on the deadline | **Deemed refusal** — appeal rights open | Section 7(2) and 19 RTI Act | | ||
| + | |||
| + | The 30-day clock runs from the **date the PIO receives** the application, | ||
| + | |||
| + | A mutation status question is almost never a "life or liberty" | ||
| + | |||
| + | ===== What if the Goa PIO rejects my application or stays silent? ===== | ||
| + | |||
| + | You have two escalation ladders, and they run in parallel only in the sense that you can start both — but the **statutory** route is sequential: First Appeal, then Second Appeal to the Goa State Information Commission. | ||
| + | |||
| + | | Stage | What it is | When | Where | | ||
| + | | --- | --- | --- | --- | | ||
| + | | **Deemed refusal** | PIO silent past 30 days | Day 31 | (none — your right to appeal opens) | | ||
| + | | **First Appeal** | Section 19(1) appeal to the FAA, preferably within 30 days (sec. 19(2)) | Day 31–45 ideally | First Appellate Authority — usually the **Deputy Collector / Addl. Collector** above the Mamlatdar, or the DSLR's appellate authority | | ||
| + | | **Second Appeal** | Section 19(3) appeal to the **Goa State Information Commission** | **Within 90 days** of the FAA decision (or of when it should have been made) | Goa State Information Commission, Panaji | | ||
| + | | **Complaint** | Section 18 complaint direct to the Commission in defined cases | When a §18(1)(a)–(f) ground applies | Goa State Information Commission | | ||
| + | |||
| + | There is **no fee** for the First Appeal. Draft it with the [[https:// | ||
| + | |||
| + | A complaint directly to the Commission under section 18 is allowed **without** going to the FAA only in the limited circumstances set out in section 18(1)(a) to (f) — for example, where no PIO has been appointed, where the PIO has refused to accept an application, | ||
| + | |||
| + | ===== How do I file a Second Appeal to the Goa State Information Commission? ===== | ||
| + | |||
| + | The Goa State Information Commission (GSIC) is your final statutory forum for an RTI dispute at the state level. Its details, taken verbatim from the Commission' | ||
| + | |||
| + | | Detail | Information | | ||
| + | | --- | --- | | ||
| + | | **Name** | Goa State Information Commission (GSIC) | | ||
| + | | **Address** | Kamat Towers, Patto Plaza, Patto Centre, Panaji, Goa — 403001 | | ||
| + | | **Telephone** | 0832-2437880 | | ||
| + | | **Fax** | 0832-2438109 | | ||
| + | | **E-mail** | [email protected] | | ||
| + | | **Website** | [[https:// | ||
| + | | **State Chief Information Commissioner** | Shri Aravind Kumar H. Nair | | ||
| + | | **State Information Commissioner** | Shri Atmaram R. Barve | | ||
| + | |||
| + | Filing rules that are specific to the GSIC and that catch people out: | ||
| + | |||
| + | - **Format.** The Second Appeal must follow **Rule 3** of the **Goa State Information Commission (Appeal Procedure) Rules, 2006**, and must carry the documents listed in **Rule 4** of those rules. The GSIC FAQ is explicit that there is no escape from this format. | ||
| + | - **Copies.** File **only one copy** with the Commission, but serve an **advance copy each on the FAA and the SPIO**, and declare this service in the index of documents (Rule 4(iii)). If you have not served advance copies, bring two extra copies (or as many as there are respondents) at filing. | ||
| + | - **Language.** All correspondence to the GSIC must be in **Hindi, English, Konkani or Marathi**. If your evidence is in another language, **you** must attach a translation — the Commission will not do it for you. | ||
| + | - **No e-mail.** The appeal cannot be filed by e-mail. Send it **by Registered Post / Speed Post** to the address above and keep the postal receipt. | ||
| + | - **Time.** Section 19(3) gives you **90 days** from the FAA's decision (or from the date the decision ought to have been made). The Commission may condone delay if you show sufficient cause, but do not rely on that — file within 90 days. | ||
| + | - **Complaint route.** A section 18 complaint has **no prescribed format** under the GSIC rules, but the FAQ advises attaching all relevant documents with an index (Rule 4(2)). A complaint also cannot be e-mailed. | ||
| + | |||
| + | Once the GSIC registers your Second Appeal, it will issue a notice to the public authority (the Mamlatdar' | ||
| + | |||
| + | ===== Where does my case sit in Goa's revenue hierarchy? ===== | ||
| + | |||
| + | Knowing the chain of command tells you who the FAA is and where your application file physically moves. Goa's revenue administration runs from the district Collectorate down to the village Talathi: | ||
| + | |||
| + | | Level | Office | Role in your mutation | RTI / appeal role | | ||
| + | | --- | --- | --- | --- | | ||
| + | | **District** | Collectorate of North Goa (Panaji) / South Goa (Margao) | Supervises mutation work across talukas | FAA layer above the Mamlatdar | | ||
| + | | **Sub-division** | Office of the Deputy Collector / Addl. Collector | Reviews taluka pendency, hears escalations | Typical **First Appellate Authority** for Mamlatdar RTIs | | ||
| + | | **Taluka** | **Office of the Mamlatdar** | Receives mutation application, | ||
| + | | **Village** | Office of the **Talathi** | Field verification, | ||
| + | | **State** | **Directorate of Settlements and Land Records (DSLR)** | Custodian of land records, property card, survey, mutation register | **PIO** for record-copy and register questions | | ||
| + | |||
| + | Both the **Collectorate of North Goa**, the **Collectorate of South Goa** and the **Directorate of Settlements and Land Records** are listed as separate public authorities in the [[https:// | ||
| + | |||
| + | For mutation in **municipal areas** (Panaji City, Margao, Vasco, Mapusa, Ponda, etc.), the relevant urban local body may also hold property-tax mutation records, and the Corporation of the City of Panaji is likewise a public authority under the charter — worth a parallel RTI if your grievance is about property-tax records rather than the revenue mutation entry. | ||
| + | |||
| + | ===== A real-life Goa example ===== | ||
| + | |||
| + | *A composite, illustrative case — names and dates are representative, | ||
| + | |||
| + | Sonia, an NRI who inherited a house in Salcete taluka (South Goa), filed a mutation application with the **Mamlatdar, | ||
| + | |||
| + | The PIO did not reply within 30 days — a deemed refusal. On Day 35 she filed a **First Appeal** under section 19(1) to the Deputy Collector (FAA), Salcete, drafted with the [[https:// | ||
| + | |||
| + | The lesson is not the outcome — it is the **paper trail**: application, | ||
| + | |||
| + | ===== Frequently asked questions — Goa property mutation RTI ===== | ||
| + | |||
| + | ==== Who is the PIO for a property mutation RTI in Goa? ==== | ||
| + | |||
| + | The Public Information Officer of the **Office of the Mamlatdar** of the taluka where your property sits, for status and progress questions; or the PIO of the **Directorate of Settlements and Land Records** for certified copies of the mutation entry, property card or record of rights. Goa uses the **Mamlatdar / Talathi** posts (not " | ||
| + | |||
| + | ==== How much is the Goa RTI fee for a property mutation application? | ||
| + | |||
| + | **Rs. 10**, payable by IPO, court-fee stamp, treasury challan or non-judicial stamp as accepted by the office, under the **Goa Right to Information (Regulation of Fee and Cost) Rules, 2006**. Holders of a valid BPL card pay nothing. Information is supplied **free of cost** if the PIO misses the 30-day deadline. | ||
| + | |||
| + | ==== Can I file my Goa RTI application online? ==== | ||
| + | |||
| + | **No.** Goa has no state online RTI portal, and the Central [[https:// | ||
| + | |||
| + | ==== Can I e-mail my First Appeal or Second Appeal to the Goa SIC? ==== | ||
| + | |||
| + | **No.** The GSIC FAQ is explicit: the first appeal cannot be filed by e-mail, a complaint cannot be filed by e-mail, and no appeal or complaint can be filed by e-mail. Send appeals and complaints **by post** (Registered Post / Speed Post) to the Commission at Kamat Towers, Patto Plaza, Panaji — 403001, and keep the receipt. | ||
| + | |||
| + | ==== What language should I write my Goa RTI in? ==== | ||
| + | |||
| + | For the initial application you may use **English, Hindi, Konkani or Marathi** (the official languages relevant to Goa). For any **appeal or complaint to the Goa State Information Commission**, | ||
| + | |||
| + | ==== When is my Goa RTI deemed refused? ==== | ||
| + | |||
| + | If the PIO does not reply by **Day 30** (Day 35 if you filed with a Talathi as Assistant PIO), it is a **deemed refusal** under section 7(2). You do not need a written rejection — the silence itself opens your right to a First Appeal under section 19(1). Treat the Speed Post delivery date as Day 0. | ||
| + | |||
| + | ==== Who is the First Appellate Authority for a Mamlatdar in Goa? ==== | ||
| + | |||
| + | Usually the **Deputy Collector or Addl. Collector** of the sub-division above the Mamlatdar (for DSLR matters, the appellate authority inside the Directorate). The First Appeal is free and is filed with the FAA of the same public authority, by post or by hand — not by e-mail. | ||
| + | |||
| + | ==== How long do I have to file a Second Appeal to the Goa SIC? ==== | ||
| + | |||
| + | **90 days** from the FAA's decision, or from the date that decision ought to have been made, under section 19(3). The GSIC may condone delay for sufficient cause, but file within 90 days to be safe. | ||
| + | |||
| + | ==== What if my mutation involves a third party (a co-owner or objector)? ==== | ||
| + | |||
| + | The PIO gets **40 days** instead of 30 under section 11, because the third party must be given a chance to make a representation. Use the extra window in your timeline planning, and frame your questions so they ask for the status of **your** application and the certified copy of **your** entry rather than the objector' | ||
| + | |||
| + | ==== Can the Goa SIC penalise the Mamlatdar or DSLR PIO for delay? ==== | ||
| + | |||
| + | Yes. Under section 20(1) the Commission can impose a penalty of **Rs. 250 per day of delay, up to Rs. 25,000**, on the PIO; under section 20(2) it can recommend disciplinary action. Cite the GSIC's own published judgements in similar mutation-delay cases to show the Commission has done this before. | ||
| + | |||
| + | ==== Does the 48-hour life-and-liberty window apply to mutation? ==== | ||
| + | |||
| + | Almost never. Section 7(1)'s 48-hour window is for information where someone' | ||
| + | |||
| + | ==== Can I ask for the whole taluka' | ||
| + | |||
| + | Yes — section 6 lets you ask for any information that is not exempt, and aggregate pendency is a legitimate section 4 / section 6 question. Asking "how many mutation applications are pending in the Office of the Mamlatdar, [Taluka] as on [date], and the date of the oldest one" is a strong question because it puts a number on the backlog in writing. | ||
| + | |||
| + | ==== Is there a Goa-specific RTI form I must use? ==== | ||
| + | |||
| + | There is **no prescribed application form** for the initial request under the Goa RTI Rules — a plain application in the format shown in the sample above, addressed to the PIO with the Rs. 10 fee, is sufficient. The **Second Appeal**, however, must follow **Rule 3** of the GSIC (Appeal Procedure) Rules, 2006, so use that format when you escalate to the Commission. | ||
| + | |||
| + | ==== Where can I get help drafting my Goa RTI? ==== | ||
| + | |||
| + | Use the [[https:// | ||
| + | |||
| + | ===== Reviewers, sources and last-reviewed date ===== | ||
| + | |||
| + | < | ||
| + | **Reviewed by** Dr. Shrawan Kumar Pathak (RTI practitioner) and Kashvi Pathak (content review). **Last reviewed: 18 July 2026.** This page is the Goa-specific companion to our parent guide [[/ | ||
| + | </ | ||
| + | |||
| + | **Verified sources:** | ||
| + | |||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - [[https:// | ||
| + | - Right to Information Act, 2005 — sections 6, 7, 8, 9, 18, 19, 20. | ||
| + | |||
| + | ===== See also ===== | ||
| + | |||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/act|The RTI Act 2005]] | ||
| + | * [[/ | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | |||
| + | {{tag> | ||