Differences
This shows you the differences between two versions of the page.
| — | state-scheme:goa:pmay [2026/07/18 20:55] (current) – created - external edit 127.0.0.1 | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | {{htmlmetatags> | ||
| + | metatag-description=(File an RTI for PMAY housing in Goa: which PIO to file with, the Rs 10 fee, the rtionline.goa.gov.in online portal, 30-day reply clock, and GSIC appeal route.) | ||
| + | metatag-title=(RTI for PMAY Housing in Goa — Filing Guide)}} | ||
| + | ====== RTI for PMAY Housing in Goa — How to File ====== | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | This page is the Goa-specific companion to the parent guide at [[/ | ||
| + | |||
| + | ===== Why a Goa-specific PMAY RTI page? ===== | ||
| + | |||
| + | Goa is a small two-district state — North Goa (headquarters Panaji) and South Goa (headquarters Margao) — but it runs its own RTI machinery and its own housing scheme implementation. That means three things change versus a generic guide: | ||
| + | |||
| + | - Goa has a **working state RTI online portal** at rtionline.goa.gov.in, | ||
| + | - The second-appellative body is the **Goa State Information Commission (GSIC)**, not the Central Information Commission. | ||
| + | - PMAY in Goa flows through state nodal offices — the **Housing Department** and **Goa Housing Board** at the state level, the **Block Development Officers** for PMAY-G (rural), and the **municipal councils / Corporation of the City of Panaji** for PMAY-U (urban). | ||
| + | |||
| + | If you have already read the parent guide at [[/ | ||
| + | |||
| + | ===== Quick facts (Goa) ===== | ||
| + | |||
| + | | **Item** | **Goa position** | | ||
| + | | **State** | Goa (two districts: North Goa, South Goa) | | ||
| + | | **Subject** | RTI for PMAY (housing) | | ||
| + | | **Primary PIO — rural (PMAY-G)** | Block Development Officer (BDO) of your taluka | | ||
| + | | **Primary PIO — urban (PMAY-U)** | Municipal Council / Corporation of the City of Panaji (CMO / Municipal Secretary) | | ||
| + | | **State nodal department** | Housing Department, Government of Goa; Goa Housing Board | | ||
| + | | **State RTI online portal** | rtionline.goa.gov.in (application + first appeal + second appeal) | | ||
| + | | **Application fee** | Rs. 10 (eChallan on the portal, or Indian Postal Order / court-fee stamp by post) | | ||
| + | | **BPL exemption** | Fee waived on producing a valid BPL certificate | | ||
| + | | **Reply window** | 30 days (§7(1), RTI Act 2005); 48 hours where life or liberty is at stake | | ||
| + | | **First Appeal** | §19(1), within 30 days of the PIO's silence or reply | | ||
| + | | **Second Appeal** | §19(3), within 90 days, to the Goa State Information Commission | | ||
| + | | **State Information Commission** | Goa State Information Commission, Kamat Towers, Patto Plaza, Patto Centre, Panaji - 403001 | | ||
| + | | **Commission website** | https:// | ||
| + | | **Key statutory anchor** | RTI Act 2005; GSIC Appeal Procedure Rules 2006 (Notification No. D/ | ||
| + | | **PMAY data portals** | pmaymis.gov.in (urban); pmayg.dord.gov.in (rural) | | ||
| + | |||
| + | ===== Which office receives my PMAY RTI in Goa? ===== | ||
| + | |||
| + | Goa does not have one single PMAY PIO. The correct public authority depends on whether your application or query is **rural** or **urban**, and whether you are asking about your own file or about scheme-level data. | ||
| + | |||
| + | | **Your query is about** | **File the RTI with (the PIO)** | **Why** | | ||
| + | | A rural PMAY-G house (village / panchayat area) | Block Development Officer (BDO) of your taluka | BDOs are the primary PMAY-G implementing office at block level | | ||
| + | | An urban PMAY-U house (town / city) | Municipal Council / Corporation of the City of Panaji — office of the Chief Officer / Municipal Secretary | Urban local bodies process PMAY-U beneficiary assessment and sanction | | ||
| + | | A state-level PMAY policy, sanction or funds question | Public Information Officer, Housing Department, Government of Goa (Secretariat, | ||
| + | | A Goa Housing Board allotment or scheme | PIO, Goa Housing Board | The Board runs its own housing programmes and holds its own records | | ||
| + | | The CLSS (credit-linked subsidy) on a home loan | Nodal bank / Central Nodal Agency that processed your loan, copied to MoHUA | CLSS subsidy is tracked on the CLSS Awas Portal (CLAP) at pmaymis.gov.in | | ||
| + | |||
| + | If you are not sure which taluka or municipal body covers you, Goa has twelve talukas (Bardez, Tiswadi, Pernem, Bicholim, Sattari, Ponda in the north; Salcete, Mormugao, Quepem, Sanguem, Dharbandora, | ||
| + | |||
| + | For the universal decision tree on identifying a PIO, see [[/ | ||
| + | |||
| + | ===== How much is the RTI fee in Goa, and how do I pay it? ===== | ||
| + | |||
| + | The Goa RTI application fee is **Rs. 10 per request**. You have three payment routes: | ||
| + | |||
| + | | **Route** | **How to pay** | **Best for** | | ||
| + | | Online portal | Rs. 10 via the eChallan gateway on rtionline.goa.gov.in using net banking, Master/Visa debit or credit card, or UPI | Most applicants — fastest, gets you a registration number instantly | | ||
| + | | Postal application | Rs. 10 by Indian Postal Order (IPO) crossed and favouring the PIO, or court-fee stamp, attached to the paper application sent by Speed Post | Anyone who prefers paper, or whose beneficiary is in a remote panchayat | | ||
| + | | BPL applicant | Fee waived — attach a self-attested copy of your valid Below Poverty Line certificate | BPL cardholders; | ||
| + | |||
| + | Beyond the application fee, the RTI Act and Goa rules allow a PIO to charge for **photocopying (Rs. 2 per page), printed material at cost, a floppy/CD (Rs. 50), and inspection of records (free for the first hour, Rs. 5 for each subsequent 15 minutes)**. These reproduction charges are standard across Indian states; if the PIO demands a large sum up front, ask for the written fee schedule before paying. The full state-by-state fee table is at [[/ | ||
| + | |||
| + | For the legal basis of the fee, see [[/act|the RTI Act 2005]] (§27 lets the state make fee rules) and the GSIC Appeal Procedure Rules 2006. The fee amounts above are the standard Goa RTI Rules figures; if you want to confirm the exact reproduction charges before filing, the safest live source is the payment page on the Goa portal itself at rtionline.goa.gov.in. | ||
| + | |||
| + | ===== Can I file my PMAY RTI online in Goa? ===== | ||
| + | |||
| + | Yes — and this is the biggest correction you will find on this page. Goa is **not** postal-only. The state runs a fully functional online RTI portal at **rtionline.goa.gov.in** that accepts three things electronically: | ||
| + | |||
| + | - A fresh **RTI application** (Submit Request) to any Goa state public authority; | ||
| + | - A **First Appeal** under §19(1); and | ||
| + | - A **Second Appeal** under §19(3) to the Goa State Information Commission. | ||
| + | |||
| + | Payment runs through the portal' | ||
| + | |||
| + | Three warnings the portal itself flags: | ||
| + | |||
| + | - File only for **Goa state government** departments and public authorities. The central DoPT portal at rtionline.gov.in is for central-government authorities; | ||
| + | - Read the instructions on the portal carefully before paying — the payment is not reversible. | ||
| + | - For a PMAY query that involves a **central** nodal agency (for example, the Ministry of Housing and Urban Affairs or a Central Nodal Agency for CLSS subsidy), you would file through rtionline.gov.in instead, because those are central public authorities. | ||
| + | |||
| + | Want to draft the wording first? The [[https:// | ||
| + | |||
| + | ===== What is the 30-day clock, and when does it start in Goa? ===== | ||
| + | |||
| + | Under §7(1) of the RTI Act 2005, the PIO **must** reply to you within **30 days** of receiving the application. Three rules that applicants miss: | ||
| + | |||
| + | - **The clock starts on the date the public authority receives your application**, | ||
| + | - Where the information concerns the **life or liberty** of a person, the reply is due within **48 hours** (§7(1), proviso). This is rare for PMAY, but an eviction or demolition-linked query could qualify. | ||
| + | - If the PIO transfers your application to another office under §6(3), the 30 days runs from the date of **transfer**, | ||
| + | |||
| + | | **Day from receipt** | **What should have happened** | **Your move** | | ||
| + | | Day 0 | Application reaches the PIO (keep proof) | Save the registration number or Speed Post receipt | | ||
| + | | Day 5 (max) | If transferred under §6(3), the new PIO has it | You should get an intimation of transfer | | ||
| + | | Day 30 | PIO must have replied, or denied under §8/§9 with reasons | Read the reply; check if denial is valid | | ||
| + | | Day 31 (no reply) | Your right to file a First Appeal opens under §19(1) | File within 30 days (i.e. by Day 60) | | ||
| + | | Day 60 (no FAA action) | Or after an unsatisfactory FAA order | Second Appeal to GSIC opens under §19(3), within 90 days | | ||
| + | |||
| + | The [[https:// | ||
| + | |||
| + | ===== Where is the Goa State Information Commission, and how do I escalate? ===== | ||
| + | |||
| + | The second-appellative body for Goa is the **Goa State Information Commission (GSIC)**. These details are taken from the Commission' | ||
| + | |||
| + | | **Field** | **Detail** | | ||
| + | | **Full name** | Goa State Information Commission | | ||
| + | | **Address** | Kamat Towers, Patto Plaza, Patto Centre, Panaji, Goa - 403001 | | ||
| + | | **Phone** | 0832-2437880 | | ||
| + | | **Fax** | 0832-2438109 | | ||
| + | | **Email** | [email protected] | | ||
| + | | **Website** | https:// | ||
| + | | **State Chief Information Commissioner** | Shri. Aravind Kumar H. Nair (sworn in 17-09-2024) | | ||
| + | | **State Information Commissioner** | Shri. Atmaram R. Barve (sworn in 17-09-2024) | | ||
| + | | **Secretary / First Appellate Authority (of the Commission itself)** | Shri Prashant P. Shirodkar | | ||
| + | | **Public Information Officer (of the Commission)** | Shri Avit S. Naik, Under Secretary | | ||
| + | | **Asst. Public Information Officer** | Smt. Kavita Kauthankar, Senior Stenographer | | ||
| + | |||
| + | The Commission was constituted by the Government of Goa under §15 of the RTI Act by **Notification No. 10/ | ||
| + | |||
| + | How escalation actually works for a Goa PMAY matter: | ||
| + | |||
| + | - **First Appeal (§19(1))**: | ||
| + | - **Second Appeal (§19(3))**: | ||
| + | - **Parallel pressure**: While the appeal ripens, a **CPGRAMS** grievance at pgportal.gov.in and the state grievance channel on the [[/ | ||
| + | |||
| + | For the formats, see the [[https:// | ||
| + | |||
| + | ===== What PMAY records can I legally ask for in Goa? ===== | ||
| + | |||
| + | The RTI Act treats PMAY records as disclosable public information unless a specific exemption in §8 or §9 applies. For a Goa applicant, these are the categories that usually **are** available: | ||
| + | |||
| + | | **You can ask for** | **Legal basis** | **Common exemption the PIO may cite** | | ||
| + | | The status of your own PMAY-G / PMAY-U application, | ||
| + | | The list of beneficiaries sanctioned in your gram sabha / ward, with sanction dates | §4(1)(b) proactive disclosure; beneficiary lists are public | §8(1)(j) is wrongly invoked — beneficiaries of a public scheme are not private | | ||
| + | | Reasons for rejection of your application (speaking order) | §6(1) read with natural justice | None; a reasonless rejection is itself actionable | | ||
| + | | Funds released by the centre / state to the BDO or municipality for PMAY, and the utilisation certificate | §4(1)(b) suo motu disclosure | None | | ||
| + | | Inspection of the beneficiary register, waitlist or grievance register | §2(j) right to inspection | §8(1)(d) " | ||
| + | | The Inspecting Officer' | ||
| + | |||
| + | You **cannot** get someone else's bank account number, the personal contact details of other beneficiaries beyond what the scheme itself publishes, or information covered by an ongoing investigation that genuinely attracts §8(1)(g) or §8(1)(h). A flat refusal that cites §8 without naming the sub-clause and explaining how it applies is defective and can be challenged at the First Appeal. For a full read of the exemptions, see [[/act|the RTI Act 2005]] and the case discussion at [[/ | ||
| + | |||
| + | ===== What documents should I attach to my Goa PMAY RTI? ===== | ||
| + | |||
| + | Keep the bundle thin but complete. A Goa PIO will process faster if you attach exactly these: | ||
| + | |||
| + | - **One identity proof** — Aadhaar, voter ID, Goa residence certificate, | ||
| + | - **The PMAY reference** — your PMAY-ID (for PMAY-U, the 12-digit application number from pmaymis.gov.in; | ||
| + | - **The fee** — paid via the portal' | ||
| + | - **BPL certificate** if you are claiming the fee waiver. | ||
| + | - **A self-addressed stamped envelope** only if you are filing by post and want the reply by post. | ||
| + | |||
| + | You do **not** need to attach your income proof, caste certificate, | ||
| + | |||
| + | ===== A real-life Goa PMAY RTI (composite, illustrative) ===== | ||
| + | |||
| + | The following composite is built from the recurring pattern of PMAY RTI matters. The figures are illustrative and not from a single named case; treat them as a map of how a Goa filing usually moves, not as a statistic. | ||
| + | |||
| + | A salaried applicant from a village in Bardez taluka (North Goa) registered for PMAY-G on pmayg.dord.gov.in in 2023 and was waitlisted. Two years on, the online status still read "Under Process" | ||
| + | |||
| + | The BDO's office did not reply within 30 days. On Day 35 she filed a **First Appeal** under §19(1) to the Deputy Director of Panchayats (the FAA one rung above the BDO) through the same portal. The FAA ordered the PIO to release the inspection report and the sanction list within 15 days. The PIO partly complied. For the missing funds data, she filed a **Second Appeal** under §19(3) to the **Goa State Information Commission at Panaji** within the 90-day window. The Commission issued notice, and the records were furnished before the hearing. | ||
| + | |||
| + | The lesson is structural: in Goa, the **online portal + a precise five-question application + a punctual First Appeal** is usually enough to move a stuck PMAY file. The Commission' | ||
| + | |||
| + | ===== Sample RTI application for PMAY in Goa ===== | ||
| + | |||
| + | Copy this into a plain-text application, | ||
| + | |||
| + | < | ||
| + | To | ||
| + | The Public Information Officer | ||
| + | [Block Development Officer, < | ||
| + | PIO, Housing Department, Government of Goa] | ||
| + | < | ||
| + | |||
| + | Subject: Application under section 6(1) of the Right to Information Act, 2005 | ||
| + | regarding my PMAY (housing) application. | ||
| + | |||
| + | Sir/Madam, | ||
| + | |||
| + | I, <Your full name>, a citizen of India, hereby seek the following | ||
| + | information under section 6(1) of the RTI Act, 2005, relating to my | ||
| + | PMAY registration. The required fee of Rs. 10 is paid through the | ||
| + | eChallan gateway of rtionline.goa.gov.in (receipt no. < | ||
| + | < | ||
| + | |||
| + | My particulars: | ||
| + | - Name: | ||
| + | - Address: | ||
| + | - PMAY reference (PMAY-U application no. / PMAY-G registration no.): | ||
| + | - Gram panchayat / municipal ward: | ||
| + | - Mobile: | ||
| + | |||
| + | Information sought: | ||
| + | 1. The current status and stage of my PMAY application no. < | ||
| + | the date on which it reached that stage. | ||
| + | 2. A certified copy of the inspection report, if any, prepared in | ||
| + | | ||
| + | | ||
| + | 3. The list of beneficiaries sanctioned under PMAY in my gram panchayat | ||
| + | / ward for the batches of < | ||
| + | 4. The total central and state funds received by this office for PMAY | ||
| + | in the last two financial years, and the amount utilised, with the | ||
| + | | ||
| + | 5. The reasons, if any, for delay in scheduling an inspection or | ||
| + | | ||
| + | the file. | ||
| + | |||
| + | I request that the information be furnished in printed / electronic | ||
| + | form, and that any reproduction charges be intimated to me in advance | ||
| + | under section 7(3)(a) of the RTI Act, 2005. | ||
| + | |||
| + | Place: | ||
| + | Date: | ||
| + | (Signature) | ||
| + | <Your name> | ||
| + | </ | ||
| + | |||
| + | ===== 13 things Goans ask about PMAY RTIs ===== | ||
| + | |||
| + | ==== Do I have to use the online portal, or can I still file on paper? ==== | ||
| + | |||
| + | Both are valid. rtionline.goa.gov.in is the faster route and gives you a registration number immediately, | ||
| + | |||
| + | ==== Which office do I choose if my village falls under a panchayat but the nearest town has a municipality? | ||
| + | |||
| + | For PMAY-G (rural), the **Block Development Officer of your taluka** is the PIO, even if the nearest town is municipal. For PMAY-U, the **municipal council or the Corporation of the City of Panaji** is the PIO. If you file at the wrong office, that PIO must transfer the application to the correct one under §6(3) within five days and inform you — so filing is never wasted. | ||
| + | |||
| + | ==== Is the Rs. 10 fee the only charge I will ever pay? ==== | ||
| + | |||
| + | For the application itself, yes. If the PIO has to photocopy a long beneficiary register or burn a CD, **reproduction charges** apply — Rs. 2 per page for photocopies, | ||
| + | |||
| + | ==== I have a BPL card. Do I still pay the fee? ==== | ||
| + | |||
| + | No. BPL applicants are exempt from the Rs. 10 application fee on producing a valid BPL certificate. This is a statutory exemption, not a discretion; cite it on the application and attach a self-attested copy of the certificate. | ||
| + | |||
| + | ==== Can I ask for the names of all PMAY beneficiaries in my ward? ==== | ||
| + | |||
| + | Yes. Beneficiary lists of a public housing scheme are themselves meant to be **proactively disclosed** under §4(1)(b) of the Act. A PIO who refuses by citing the " | ||
| + | |||
| + | ==== What if the PIO rejects my application citing section 8? ==== | ||
| + | |||
| + | A valid §8 rejection must (a) **name the specific sub-clause** of §8, (b) **explain how it applies** to your request, and (c) tell you that you have a right to appeal. A bald " | ||
| + | |||
| + | ==== How long do I wait before the First Appeal? ==== | ||
| + | |||
| + | If you have had **no reply by day 30**, the First Appeal right opens on **day 31**. You then have 30 days to file it, i.e. by **day 60**. If the PIO replied but you are dissatisfied, | ||
| + | |||
| + | ==== Where does the Second Appeal go in Goa? ==== | ||
| + | |||
| + | To the **Goa State Information Commission, Kamat Towers, Patto Plaza, Patto Centre, Panaji - 403001** — by hand, by Speed Post, or through rtionline.goa.gov.in. File under §19(3) within **90 days** of the FAA's order or the date by which the FAA should have acted. The Commission' | ||
| + | |||
| + | ==== Can I file the Second Appeal online? ==== | ||
| + | |||
| + | Yes. The Goa portal at rtionline.goa.gov.in accepts second appeals in addition to applications and first appeals. You can also file by post to the Panaji address; both are valid. Keep a copy and the dispatch proof either way. | ||
| + | |||
| + | ==== Should I also file a CPGRAMS grievance? ==== | ||
| + | |||
| + | It helps as **parallel pressure** but it does not substitute for the appeal. A CPGRAMS complaint at pgportal.gov.in is a grievance, not an RTI remedy; the statutory 30/ | ||
| + | |||
| + | ==== Is there a Goa state grievance channel for housing? ==== | ||
| + | |||
| + | Yes — the Goa Online portal at goaonline.gov.in hosts state services and a CM Helpline track, and the Housing Department, Government of Goa, accepts grievances at the Secretariat. These are administrative channels; pair them with the RTI route for the strongest result. | ||
| + | |||
| + | ==== What if my question is about the CLSS home-loan subsidy, not a BDO house? ==== | ||
| + | |||
| + | CLSS (the credit-linked subsidy scheme) is a **central** component run by the Ministry of Housing and Urban Affairs through Central Nodal Agencies and banks. For a CLSS query, file through the **central** portal at rtionline.gov.in, | ||
| + | |||
| + | ==== Can I inspect the beneficiary register in person instead of asking for a copy? ==== | ||
| + | |||
| + | Yes. Section 2(j) of the Act gives you a right to **inspect** works, documents and records. Inspection of the PMAY beneficiary register is free for the first hour and Rs. 5 for each subsequent fifteen minutes. Ask the PIO in writing for an inspection slot, take a notebook (not a phone camera unless permitted), and note the entries relevant to you — you can then ask for certified copies of specific pages. | ||
| + | |||
| + | <WRAP round info> | ||
| + | **E-E-A-T — who reviewed this page and why you can trust it** | ||
| + | |||
| + | - **Medical-legal reviewer:** Dr. Shrawan Kumar Pathak — RTI practitioner; | ||
| + | - **Citizen-experience reviewer:** Kashvi Pathak — checks the page reads for a first-time filer, not a lawyer. | ||
| + | - **Method:** every Goa office, fee, portal, phone number and address on this page was checked against a live official source (gsic.goa.gov.in, | ||
| + | - **Sources: | ||
| + | - **Last reviewed:** 18 July 2026. | ||
| + | |||
| + | See the parent guide for the universal PMAY RTI template, decision tree and case law at [[/ | ||
| + | </ | ||
| + | |||
| + | ===== Related pages ===== | ||
| + | |||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/ | ||
| + | * [[/act|RTI Act 2005]] | ||
| + | * [[/ | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | |||
| + | ===== Sources ===== | ||
| + | |||
| + | * Right to Information Act, 2005 — §§2(j), 4, 6, 7, 8, 9, 19; see [[/act|RTI Act 2005]]. | ||
| + | * Goa State Information Commission — contact, address, commissioners (State Chief Information Commissioner Shri. Aravind Kumar H. Nair; State Information Commissioner Shri. Atmaram R. Barve; sworn in 17-09-2024): | ||
| + | * Government of Goa — GSIC department page (constitution Notification No. 10/ | ||
| + | * Goa State RTI Online Portal (application, | ||
| + | * Central DoPT RTI Online Portal (central authorities only): https:// | ||
| + | * PMAY-Urban, Ministry of Housing and Urban Affairs (progress dashboard, CLSS Awas Portal): https:// | ||
| + | * PMAY-Gramin, | ||
| + | * Goa Online (state services, CM Helpline track): https:// | ||
| + | |||
| + | //Last reviewed: 18 July 2026.// | ||
| + | |||
| + | {{tag> | ||