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Banking Ombudsman complaint — 2026 guide

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e, online (cms.rbi.org.in), 30-90 day resolution. RTI to bank in parallel. </WRAP> ===== Key facts ===... led commercial banks (PSU + private) * Free; no fee at any stage * Online via cms.rbi.org.in * 30... andle ===== * BO acknowledges but no movement — RTI to BO secretariat for case allocation. * BO dec... lementing BO decision — file contempt petition or RTI for compliance. * Compensation denied — challen