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| + | ====== Your son is playing satta. What to do — first 72 hours. ====== | ||
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| + | <WRAP center round info 95%> | ||
| + | **Quick Reply:** Your son is playing satta: the one-page plan for the first 72 hours. Do not confiscate his phone. Lock the bank account. Call Tele-MANAS 14416 together. | ||
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| + | **DO NOT:** Confiscate his phone first. Yell. Shame him publicly. Promise to settle his debts. | ||
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| + | ===== DO, in this order ===== | ||
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| + | - **Call a helpline together — 14416** (Tele-MANAS, | ||
| + | - **Bank lockdown** — convert savings to a single-signatory FD. Set his UPI daily limit to ₹1,000. | ||
| + | - **Credit-bureau alerts** at TransUnion CIBIL · Equifax · Experian · CRIF — India has no statutory credit freeze, so alerts warn you of a new loan enquiry on his PAN; they do not block one. | ||
| + | - **Wi-Fi block** — switch home DNS to a filter that has an explicit **gambling** category. Cloudflare' | ||
| + | - **File his cybercrime complaint at [[https:// | ||
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| + | ===== Helplines to save right now ===== | ||
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| + | * **14416** Tele-MANAS — Government of India, 24×7, free, 20 languages | ||
| + | * **9999 666 555** Vandrevala (24×7, call or WhatsApp) | ||
| + | * **022-2754 6669** AASRA (24×7, suicide prevention) | ||
| + | * **9152987821** iCall (TISS, Mon–Sat 10am–8pm) | ||
| + | * **1800-120-820050** Mpower 1on1 (24×7) | ||
| + | * **080-4611 0007** NIMHANS psychosocial support | ||
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| + | ===== Why this works ===== | ||
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| + | Gambling disorder is recognised in DSM-5 and ICD-11. It is **treatable**. Most cases recover. The first 72 hours decide the trajectory. | ||
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| + | ===== Read the full guide ===== | ||
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| + | [[: | ||
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| + | ---- | ||
| + | //RTI Wiki — citizen-first legal content. April 2026. **Forward to every family WhatsApp group. Save a family.**// | ||
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| + | ===== Why this matters for citizens ===== | ||
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| + | Issues like this are common — every year lakhs of Indian citizens face the same hurdle. The core legal frameworks are the **Right to Information Act, 2005**, the **Information Technology Act, 2000** (for online matters), and the **Consumer Protection Act, 2019**. The enforcement bodies vary by issue but most start with a complaint to the relevant department PIO + a parallel CPGRAMS filing. | ||
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| + | ===== Citizen action steps ===== | ||
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| + | - **Step 1** — file an RTI under §6 of the RTI Act 2005 to the relevant department PIO. Use [[https:// | ||
| + | - **Step 2** — parallel **CPGRAMS** complaint at pgportal.gov.in for service-delivery push. | ||
| + | - **Step 3** — if PIO refuses, **§19(1) First Appeal** in 30 days. Use [[https:// | ||
| + | - **Step 4** — for fraud / criminal matters, **FIR at local police station** + **cybercrime portal** (cybercrime.gov.in) + **NCRP helpline 1930**. | ||
| + | - **Step 5** — for consumer issues, **Consumer Court** under Consumer Protection Act 2019 (e-filing at e-jagriti.gov.in). | ||
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| + | ===== Citations and sources ===== | ||
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| + | * **Right to Information Act, 2005** — [[:act|full text]] | ||
| + | * **Bhagat Singh v. CIC** (Delhi HC, 2007) — procedural objections cannot defeat RTI | ||
| + | * **CPGRAMS** — pgportal.gov.in (DARPG) | ||
| + | * **Cybercrime portal** — cybercrime.gov.in | ||
| + | * **National Consumer Helpline** — 1915 | ||
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| + | ===== Related on RTI Wiki ===== | ||
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| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[https:// | ||
| + | * [[: | ||
| + | * [[:act|RTI Act, 2005]] | ||
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| + | {{tag> | ||