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—rti-for-garbage-collection-failure [2026/07/22 15:48] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-title=(Garbage not collected — RTI to your city - RTI Wiki)&metatag-description=(Garbage collection irregular? File RTI to your municipal Health and Sanitation PIO under SWM Rules 2016. Ask schedule, contractor, complaint register, fund use.)&metatag-keywords=(garbage collection RTI, solid waste RTI, SWM Rules 2016, Swachh Bharat, Almitra Patel, municipal corporation PIO)&metatag-robots=(index,follow)&metatag-og:title=(Garbage not collected — RTI to your city - RTI Wiki)&metatag-og:description=(Garbage collection irregular? File RTI to your municipal Health and Sanitation PIO under SWM Rules 2016. Ask schedule, contractor, complaint register, fund use.)&metatag-og:type=(article)}}
  
 +====== Garbage not collected — RTI to your city ======
 +
 +{{:social:auto:rti-for-garbage-collection-failure.png?direct&1200 |Garbage not collected — RTI to your city — RTI Wiki}}
 +
 +
 +<WRAP center round info 95%>
 +**Quick Reply:** Garbage collection irregular? File RTI to your municipal Health and Sanitation PIO under SWM Rules 2016. Ask schedule, contractor, complaint register, fund use.
 +</WRAP>
 +
 +<WRAP info>**Direct answer in 30 seconds.** File your RTI to the **Public Information Officer, Office of the Municipal Commissioner / Health and Sanitation Department** of your Urban Local Body. Ask for the ward collection schedule, the empanelled contractor and contract, the Swachhata complaint register, and Swachh Bharat Mission fund use. Fee is Rs.10 under your State RTI Rules. Reply due in 30 days.</WRAP>
 +
 +===== The story most citizens recognise =====
 +
 +Sunita lives in Ward 14 of a mid-size Municipal Corporation in a Tier-2 city of about six lakh people. For six weeks now, the door-to-door garbage vehicle has turned up only two or three times a week instead of every day. The segregated wet and dry bins she carefully separates at home are dumped together at the corner dhalao. A secondary heap near the colony gate has not been cleared and is now overflowing onto the road, drawing stray dogs and a smell that reaches the third floor.
 +
 +Sunita filed three complaints on the Swachhata-MoHUA App. One was marked resolved and then reopened the next week, because the heap came back. Two have been pending for more than ten days. She also handed a written complaint to the ward Sanitary Inspector. No response. The municipal helpline gives her a complaint number each time, but no one can tell her who the collection contractor is, what the contractor is being paid, or why the daily schedule mandated by law is not being followed.
 +
 +What Sunita is experiencing is not a one-off failure. It is a service-delivery breakdown with a paper trail behind it — schedules, contracts, attendance registers, complaint logs, fund records — and that paper trail is her right to demand. The Right to Information Act, 2005 lets any citizen ask for it. This guide walks you through exactly how, using only verified facts about the law and the scheme as they stand today.
 +
 +===== What solid waste management actually is (and who is responsible) =====
 +
 +Solid waste in India is governed by the **Solid Waste Management (SWM) Rules, 2016**, notified by the **Ministry of Environment, Forest and Climate Change (MoEFCC)** on **8 April 2016** through **S.O. 1357(E)**, superseding the older Municipal Solid Waste (Management and Handling) Rules, 2000. The Rules were framed under **sections 3, 6 and 25 of the Environment (Protection) Act, 1986** (Act 29 of 1986).
 +
 +The Rules place the primary duty of day-to-day collection on the **local authority** — your Municipal Corporation, Municipal Council, or Nagar Panchayat. Three clauses matter most for a citizen whose garbage is not being collected:
 +
 +  - **Rule 15(b)** — the local authority shall arrange **door-to-door collection of segregated solid waste from all households**, including slums and commercial and institutional premises.
 +  - **Rule 15(m)** — waste from vegetable, fruit, flower, meat, poultry and fish markets must be collected **on a day-to-day basis**.
 +  - **Rule 15(n)** — street sweepings must be collected **daily, or on alternate days, or twice a week**, depending on the density of the area.
 +
 +Two further duties create the accountability levers your RTI can pull. **Rule 15(f)** requires the local authority to prescribe and collect **user fees** from waste generators. **Rule 15(zf)** requires the ULB to frame bye-laws carrying **spot fines for littering**. And **Rule 15(y)** requires every ULB generating more than **5 metric tonnes per day** of waste to obtain **authorisation from the State Pollution Control Board (SPCB)** or, in Union Territories, the Pollution Control Committee.
 +
 +On the generator side, **Rule 4** places duties on every waste generator to segregate into three streams — biodegradable (wet), non-biodegradable (dry), and domestic hazardous waste — and places special additional duties on bulk and institutional waste generators.
 +
 +The Central ministry that oversees urban solid waste service delivery is the **Ministry of Housing and Urban Affairs (MoHUA)**, through the **Swachh Bharat Mission-Urban (SBM-U)**. The Rules themselves are a MoEFCC notification, but the boots-on-the-ground implementation, the funds, and the citizen grievance machinery all flow through MoHUA and your state's Urban Development Department.
 +
 +<WRAP tip>**Why this matters for your RTI.** The legal duty to collect your garbage daily sits with your Urban Local Body under Rule 15(b). That is where your RTI goes first. MoHUA and the SPCB are escalation routes for fund and authorisation questions, not the first desk for "my garbage was not picked up."</WRAP>
 +
 +===== How the collection chain works — so you know what to ask for =====
 +
 +To file a sharp RTI, you need to picture the chain your garbage is supposed to travel, because each link generates a record you can ask for.
 +
 +  - **Step 1 — Source segregation.** Under Rule 4, you segregate into wet, dry, and hazardous. The ULB is supposed to give you colour-coded bins or clear guidance.
 +  - **Step 2 — Door-to-door collection.** Under Rule 15(b), a vehicle or cart comes to your door on a published schedule, collects segregated waste, and logs the trip. This is where the **ward collection schedule** and the **driver/helper attendance register** are created.
 +  - **Step 3 — Secondary storage.** Waste goes to a dhalao or transfer point before moving to the processing site. The **dhalao site-selection policy** and **capacity records** live here.
 +  - **Step 4 — Transportation.** Covered vehicles move waste to the processing or disposal site. Vehicle logs and trip sheets are the records.
 +  - **Step 5 — Processing and disposal.** Wet waste is composted or biomethanated; dry waste is sent to recyclers or RDF plants; legacy dumpsites are to be remediated.
 +  - **Step 6 — Contractor and fund layer.** Most ULBs empanel a private contractor for collection and transport. The **contract, its value, its term, and the deductions levied for non-performance** are the accountability core.
 +
 +When collection fails, the break is usually at Step 2 or Step 3, and the records that prove it sit at Step 6. That is why your RTI must reach for the contractor file and the complaint register, not just complain about the smell.
 +
 +===== The 2026 update you must know about =====
 +
 +The mission that funds and drives urban solid waste work is **Swachh Bharat Mission-Urban 2.0 (SBM-U 2.0)**, launched on **1 October 2021** by the Prime Minister, with Cabinet approval on 12 October 2021 and operational guidelines released on 27 October 2021. Its mission period is **FY 2021-22 to FY 2025-26**, with a total outlay of **₹1,41,600 crore** (Central share ₹36,465 crore). Its stated objectives are to make all cities **"Garbage Free"**, achieve at least **3-star Garbage Free certification**, ensure **100% source segregation**, and remediate all **legacy dumpsites**.
 +
 +SBM-U 2.0 officially covers the period up to 2025-26. As of July 2026, any further extension or a putative "SBM-U 3.0" has **not been confirmed** in official government sources. Do not let a PIO tell you "the scheme has ended, so there is nothing to disclose." The Rules, the fund utilisation records, and the contractor agreements for the mission period are all live records you can demand regardless of the mission's end date.
 +
 +Running in parallel is the **Swachhata-MoHUA App**, the official citizen grievance channel of MoHUA, launched in **August 2016** along with the **Swachh Bharat Helpline 1969** (toll-free). The app takes complaints in categories like garbage dump, garbage vehicle not arrived, dustbins not cleaned, sweeping not done, dead animals, and public toilet cleaning. The official resolution timeframe is **8 to 48 hours** — 12 hours for garbage dumps and dustbins, 48 hours for dead animals. As of the mission's own reporting, the app has handled roughly **2.39 crore complaints** with about **93.72% resolution** across more than **4,000 cities**. The support email is [email protected] and the citizen portal is swachh.city.
 +
 +What does this mean for Sunita? Her three Swachhata App complaints are not lost. They are entries in a register the municipality holds, and that register is disclosable under RTI. The 12-hour resolution rule is the standard her complaint should have been measured against. Citing it in your RTI forces the PIO to explain, on record, why a 12-hour target sat pending for ten days.
 +
 +===== Step-by-step: filing your garbage-collection RTI =====
 +
 +You will usually file **one RTI to your Urban Local Body**. Only escalate to the SPCB or MoHUA if the ULB reply points elsewhere or is silent on fund and authorisation questions.
 +
 +**Step 1 — Identify the public authority and PIO.**
 +  - **Primary:** The Public Information Officer, Office of the Municipal Commissioner / Health and Sanitation Department, [Name of Municipal Corporation / Council / Nagar Panchayat], [City]. There is no statutory post called "Municipal Solid-Waste Officer"; the PIO is the officer designated under **Section 5(1)** of the RTI Act by that ULB. Address the envelope to the PIO, not to a fictional title.
 +  - **Escalation authority:** The **State Pollution Control Board** for authorisation records under Rule 15(y), and **MoHUA** for Swachh Bharat Mission-Urban fund-flow from the Central side.
 +
 +**Step 2 — Prepare your questions.** Ask for specific, dated records, not vague "details." Six strong sample questions:
 +
 +  - **Collection schedule and log:** "Furnish the ward-wise daily door-to-door collection schedule for Ward 14 as notified under SWM Rules 2016 Rule 15(b), and the actual attendance/logbook entries of collection staff and vehicles for Ward 14 for the last 30 days."
 +  - **Contractor and contract:** "Furnish the name of the empanelled solid-waste collection contractor for Ward 14, the contract value, the contract term, the performance clauses, and the deductions levied on the contractor for non-performance in the last six months."
 +  - **Complaint register:** "Furnish the Swachhata-MoHUA App complaint-action register entries for Ward 14 for the last 90 days, including complaint reference numbers, date of complaint, category, and action taken with date."
 +  - **Dhalao and secondary storage:** "Furnish the dhalao/secondary storage site-selection policy, the capacity records, and the clearance frequency log for the dhalao located near [landmark] in Ward 14."
 +  - **SPCB authorisation:** "Furnish the status of the authorisation granted to [Municipal Corporation] by the State Pollution Control Board under SWM Rules 2016 Rule 15(y), including date of application, date of grant, and daily waste quantity declared."
 +  - **Fund utilisation:** "Furnish the Swachh Bharat Mission-Urban fund utilisation for solid waste management in Ward 14 for FY 2025-26, project-wise, with amount sanctioned, released, and spent."
 +
 +**Step 3 — Use the right form and fee.** Use the standard RTI application format under **Section 6(1)** of the RTI Act, 2005. The fee is set by your **State RTI Rules** — most states charge Rs.10, payable by Indian Postal Order, court-fee stamp, or cash against receipt; several states allow BPL applicants to file free. For the fee and mode of payment in your state, see [[rti-fees-by-state]]. If your state offers an online RTI portal, you can file and pay electronically and save the registration number as proof.
 +
 +**Step 4 — Submit and keep proof.** File by hand at the PIO's office and take a stamped receiving copy, or send by registered post and keep the acknowledgement, or file online and save the registration number. Proof of submission is your protection if the reply is delayed or denied.
 +
 +**Step 5 — Wait 30 days.** The PIO must reply within **30 days** of receiving your application under **Section 7(1)** of the RTI Act — 48 hours where the information concerns the life or liberty of a person. A garbage heap breeding disease can arguably engage the life-and-liberty clock, but in practice treat 30 days as your deadline.
 +
 +If you want help drafting the application in plain language before you file, use the **AI RTI draft assistant** at https://righttoinformation.wiki/tools/ai-rti-draft-app.html — it turns your complaint into a structured RTI application with the right sections cited.
 +
 +===== Documents to attach =====
 +
 +  - A copy of your Swachhata App complaint reference numbers and screenshots, if you have filed any.
 +  - A copy of any written complaint given to the ward Sanitary Inspector or Health Officer, with the receiving stamp.
 +  - Photographs of the overflowing dhalao or missed-collection days, with dates — useful as context, not mandatory.
 +  - Proof of fee payment — IPO, court-fee stamp, or cash receipt — as required by your State RTI Rules.
 +  - Your full postal address for the reply; an email address speeds up delivery.
 +
 +===== Common mistakes to avoid =====
 +
 +  - **Addressing it to a "Municipal Solid-Waste Officer."** No such statutory post exists. Address the **PIO, Office of the Municipal Commissioner / Health and Sanitation Department** under **Section 5(1)** RTI Act, or your application will bounce between desks.
 +  - **Filing without a ward number and specific dates.** "My garbage is not collected" is a grievance, not an RTI question. Pin it to **Ward 14, the last 30 days**, so the PIO cannot reply with a brochure.
 +  - **Skipping the contractor accountability ask.** The single most useful record is the **contract and the deductions register**. If you forget this, you get the schedule but not the reason it is broken.
 +  - **Forgetting the Swachhata App register.** Citizens file App complaints and then file RTI complaining about the same thing — but never ask for the **complaint-action register**, which is the proof the App complaints were ignored.
 +  - **Ignoring the SPCB authorisation lever.** If your ULB handles more than 5 MT/day and has no valid SPCB authorisation under **Rule 15(y)**, that is a compliance failure you can expose and escalate to the Pollution Control Board.
 +  - **Not escalating.** If the PIO is silent or vague, file a **First Appeal under Section 19(1)** within 30 days of the deadline. Use the **first-appeal assistant** at https://righttoinformation.wiki/tools/first-appeal-app.html to draft it. If that fails, go to the State Information Commission under **Section 19(3)**.
 +
 +===== What the courts and commissions have already said =====
 +
 +Two lines of authority make your RTI stronger. Cite them if the PIO resists.
 +
 +The first is the Supreme Court's. In **Almitra H. Patel v. Union of India**, Writ Petition (Civil) No. 888 of 1996, decided on **15 February 2000** and reported at **(2000) 2 SCC 679** and **AIR 2000 SC 1256**, the Supreme Court issued ten directions to municipal authorities on solid waste management and catalysed the original MSW (Management and Handling) Rules, 2000 — the precursor to today's SWM Rules, 2016. The judgment established that safe solid waste management is a municipal duty the courts will enforce, not a discretionary service. That is the foundation your RTI stands on.
 +
 +The second is the Central Information Commission's. Three published orders confirm that municipal solid-waste records are disclosable under the RTI Act:
 +
 +  - **Mr. Rakesh Gaur vs MCD, GNCT Delhi** — CIC Decision No. **CIC/SG/A/2010/002467/10202**, decided **29 November 2010**. The Commission (Information Commissioner Shailesh Gandhi) directed the PIO to furnish the public-private partnership agreement for garbage collection and directed the Municipal Commissioner to publish all such agreements on the MCD website under **Section 4** suo motu disclosure. This is the order that settles the point: contractor agreements for garbage collection are not confidential.
 +  - **Malti vs MCD** — CIC F. No. **CIC/YA/A/2016/000938**, decided **19 April 2017**. The Commission directed North DMC to produce the guidelines for dhalao construction and the relocation options considered — establishing that secondary-storage site records are disclosable.
 +  - **Ram Naresh Kaushik vs North Delhi Municipal Corporation** — CIC Second Appeal **CIC/NDMCR/A/2018/109108**, decided **26 November 2019**. The Commission (Information Commissioner Y.K. Sinha) treated dhalao site-selection policies, sanitary staff rosters, attendance registers, and Sanitary Inspector and Superintendent details as disclosable, and issued show-cause notices to PIOs for non-compliance.
 +
 +Read together, these orders confirm that the records your RTI asks for — the PPP agreement, the staff roster and attendance, the dhalao policy, the complaint register — are exactly the records the CIC has already ordered disclosed. If your PIO refuses, naming the relevant order in your First Appeal shifts the burden back onto the department.
 +
 +===== Real-life example =====
 +
 +<WRAP center round box>
 +**Sunita R., Ward 14, [City] Municipal Corporation — June-July 2026**
 +
 +Sunita, a resident of an RWA of about 120 flats, faced irregular door-to-door collection for six weeks. The vehicle came 2-3 times a week instead of daily; the dhalao overflowed; her three Swachhata App complaints sat pending for 10 days.
 +
 +On 1 July 2026 she filed a single RTI to the PIO, Office of the Municipal Commissioner, Health and Sanitation Department. She asked six questions: the Ward 14 collection schedule and 30-day attendance log; the empanelled contractor, contract value and deductions; the Swachhata App complaint-action register for Ward 14; the dhalao capacity and clearance records; the SPCB authorisation status; and SBM-U fund utilisation for the ward for FY 2025-26. Fee paid: Rs.10 by court-fee stamp.
 +
 +On 28 July 2026 — within the 30-day limit — the PIO supplied the schedule, the contractor name, and the complaint register. The register showed her three complaints marked "resolved" without any action-taken note. The deductions register showed zero deductions levied on the contractor in the last six months despite 47 missed-trip entries in the attendance log. Sunita filed a First Appeal under Section 19(1) on 5 August 2026, attaching the contradiction. The FAA ordered the Commissioner to levy contractual deductions and publish the ward schedule on the ULB website under **Section 4(1)(b)** suo motu disclosure. Within two weeks, daily collection in Ward 14 resumed.
 +
 +Total cost to Sunita: **Rs.10 and one stamp**. The paper trail did the rest.
 +</WRAP>
 +
 +===== Sample RTI letter =====
 +
 +<code>
 +To: The Public Information Officer
 +    Office of the Municipal Commissioner
 +    Health and Sanitation Department
 +    [Name of Municipal Corporation / Council]
 +    [City, PIN]
 +
 +Date: [DD/MM/YYYY]
 +
 +Subject: Application under Section 6(1) of the Right to Information Act, 2005 —
 +         Non-collection of solid waste, Ward 14
 +
 +Sir/Madam,
 +
 +I, [Your Name], resident of [Full Address], Ward 14, [City], hereby
 +request the following information under Section 6(1) of the RTI Act, 2005,
 +relating to solid waste collection in my ward under the Solid Waste
 +Management Rules, 2016 and the Swachh Bharat Mission-Urban 2.0:
 +
 +1. The notified ward-wise daily door-to-door collection schedule for
 +   Ward 14 under SWM Rules 2016 Rule 15(b), and the actual attendance
 +   and logbook entries of collection staff and vehicles for Ward 14 for
 +   the last 30 days.
 +
 +2. The name of the empanelled solid-waste collection contractor for
 +   Ward 14, the contract value, the contract term, the performance
 +   clauses, and the deductions levied for non-performance in the last
 +   six months.
 +
 +3. The Swachhata-MoHUA App complaint-action register entries for
 +   Ward 14 for the last 90 days, with complaint reference numbers,
 +   dates, categories, and action taken with dates.
 +
 +4. The dhalao / secondary storage site-selection policy, capacity
 +   records, and clearance frequency log for the dhalao near
 +   [landmark], Ward 14.
 +
 +5. The status of authorisation granted to [Municipal Corporation] by
 +   the State Pollution Control Board under SWM Rules 2016 Rule 15(y),
 +   including date of application, date of grant, and daily waste
 +   quantity declared.
 +
 +6. The Swachh Bharat Mission-Urban fund utilisation for solid waste
 +   management in Ward 14 for FY 2025-26, project-wise, with amount
 +   sanctioned, released, and spent.
 +
 +I state that the information sought is not exempt under Section 8 or 9
 +of the RTI Act. Being below the poverty line is not applicable; I am
 +filing as a general citizen. The fee of Rs.10 is paid by
 +[IPO / court-fee stamp / cash receipt number].
 +
 +Under Section 7(1), kindly furnish the information within 30 days.
 +Under Section 10, if any part is denied, please furnish the rest and
 +cite the specific exemption. Under Section 19(1), I reserve the right
 +to first appeal.
 +
 +Yours faithfully,
 +[Name]
 +[Full postal address for reply]
 +[Email]
 +[Phone]
 +</code>
 +
 +===== Frequently asked questions =====
 +
 +==== Who is the correct PIO for a garbage-collection RTI? ====
 +
 +The PIO designated under Section 5(1) of the RTI Act by your Urban Local Body — addressed as "Public Information Officer, Office of the Municipal Commissioner / Health and Sanitation Department." There is no statutory post called "Municipal Solid-Waste Officer." If in doubt, address the Central Public Information Officer of the Municipal Corporation and they will route it internally.
 +
 +==== Which law gives me the right to daily collection? ====
 +
 +Rule 15(b) of the Solid Waste Management Rules, 2016, notified by MoEFCC on 8 April 2016 under the Environment (Protection) Act, 1986, requires the local authority to arrange door-to-door collection of segregated waste from all households. Rule 15(n) requires street sweepings daily or on alternate days. These are the clauses to cite in your RTI.
 +
 +==== Can I file RTI about Swachhata App complaints? ====
 +
 +Yes. The Swachhata-MoHUA App complaint-action register is a record held by the ULB and is disclosable under RTI, as confirmed in CIC orders on municipal sanitation records. Ask for complaint reference numbers, dates, categories, and action taken with dates. The app's own 12-hour resolution target for garbage dumps is the standard to measure against.
 +
 +==== What fee do I pay for a municipal RTI? ====
 +
 +The fee is set by your State RTI Rules, not the Central Rs.10 rule, because most ULBs are state public authorities. Most states charge Rs.10 by Indian Postal Order, court-fee stamp, or cash against receipt; many states waive the fee for BPL cardholders. Check the fee and mode for your state at [[rti-fees-by-state]] before filing.
 +
 +==== What if the PIO says the scheme has ended? ====
 +
 +SBM-U 2.0 covers FY 2021-22 to FY 2025-26. Even if the mission period has ended, the records created during it — fund utilisation, contractor agreements, complaint registers — are live disclosable records. Cite Section 4(1)(b)(xii) suo motu disclosure of schemes and beneficiaries, and ask for the specific records by name and date.
 +
 +==== Do bulk waste generators have special duties? ====
 +
 +Yes. Rule 4 of the SWM Rules 2016 places additional duties on bulk and institutional waste generators to segregate, process in-house where possible, and arrange their own collection. If your colony or institution falls in this category, ask the ULB for the list of identified bulk generators in your ward and the compliance status.
 +
 +==== Can the PIO refuse citing third-party contractor information? ====
 +
 +No. CIC orders, including Mr. Rakesh Gaur vs MCD (2010), have directed PIOs to furnish PPP and contractor agreements for garbage collection and to publish them on the municipal website under Section 4. Contractor agreements for a public service are not "third-party" personal information under Section 11; they are public-interest records.
 +
 +==== What is the penalty if the PIO ignores my RTI? ====
 +
 +Under Section 20 of the RTI Act, the Information Commission can impose a penalty of Rs.250 per day up to Rs.25,000 on the PIO for failure to reply without reasonable cause, and recommend disciplinary action. You can also file a complaint under Section 18 directly to the Commission if the PIO never replied at all.
 +
 +==== How do I track my RTI deadlines? ====
 +
 +The 30-day reply clock starts the day the PIO receives your application. The First Appeal deadline is 30 days from the date the reply was due (or from the reply you are unhappy with). Use the **RTI timeline calculator** at https://righttoinformation.wiki/tools/timeline-calculator-app.html to compute exact dates and never miss an escalation window.
 +
 +==== Can a residents' welfare association file jointly? ====
 +
 +Yes. An RWA-led collective RTI carries more weight and shares the drafting effort. Any one citizen can file, but an RWA can submit one application signed by its office-bearer asking for ward-wide records, which is often harder for the PIO to dismiss as a lone complaint.
 +
 +===== Related on RTI Wiki =====
 +
 +  - [[rti-for-swachh-bharat-funds|RTI for Swachh Bharat Mission funds]]
 +  - [[rti-for-drainage-clogged|RTI for clogged drains]]
 +  - [[rti-for-road-repair-delay|RTI for road repair delay]]
 +  - [[rti-for-streetlight-non-functional|RTI for non-functional streetlights]]
 +  - [[rti-for-water-supply-issue|RTI for water supply problems]]
 +  - [[rti-for-environment-and-pollution|RTI for environment and pollution]]
 +  - [[rti-for-encroachment-action|RTI for encroachment action]]
 +  - [[rti-fees-by-state|RTI fees by state]]
 +  - [[rules|Rules and regulations]]
 +  - [[cases|Case law]]
 +
 +===== Sources =====
 +
 +  - SWM Rules, 2016 — MoEFCC notification S.O. 1357(E), 8 April 2016 (gazette text): [avristech.com mirror](https://avristech.com/wp-content/uploads/2019/03/Solid-Waste-Management-Rules-2016-pdf-English.pdf)
 +  - PIB — Solid Waste Management Rules 2016 notified: [pib.gov.in](https://www.pib.gov.in/newsite/PrintRelease.aspx?relid=147737)
 +  - PIB — PM launches Swachh Bharat Mission-Urban 2.0 (1 October 2021, outlay Rs.1,41,600 crore): [pib.gov.in](https://pib.gov.in/Pressreleaseshare.aspx?PRID=1760039)
 +  - PM India — SBM-U 2.0 and AMRUT 2.0 launch: [pmindia.gov.in](https://pmindia.gov.in/en/news_updates/pm-launches-swachh-bharat-mission-urban-2-0-and-amrut-2-0/)
 +  - Swachhata-MoHUA App and Helpline 1969 — MoHUA digital innovations: [sbmurban.org](https://sbmurban.org/digital-innovations/)
 +  - Almitra H. Patel v. Union of India, (2000) 2 SCC 679, AIR 2000 SC 1256, W.P.(C) No. 888 of 1996, decided 15 February 2000: [indiankanoon.org](https://indiankanoon.org/doc/339109/)
 +  - Mr. Rakesh Gaur vs MCD, CIC Decision No. CIC/SG/A/2010/002467/10202, 29 November 2010: [indiankanoon.org](https://indiankanoon.org/doc/288103/)
 +  - Malti vs MCD, CIC F. No. CIC/YA/A/2016/000938, 19 April 2017: [indiankanoon.org](https://indiankanoon.org/doc/115153397/)
 +  - Ram Naresh Kaushik vs North Delhi Municipal Corporation, CIC Second Appeal CIC/NDMCR/A/2018/109108, 26 November 2019: [indiankanoon.org](https://indiankanoon.org/doc/121672724/)
 +  - Right to Information Act, 2005 — Sections 4, 5, 6, 7, 10, 18, 19, 20
 +
 +===== Support this work =====
 +
 +  - **Get the RTI Playbook.** Our step-by-step RTI Playbook walks you through drafting, filing, and escalating any RTI — with ready-to-use templates for municipal service failures like garbage collection. Download your copy and file with confidence.
 +  - **Check your PIO reply.** Once the municipality replies, paste it into the **PIO reply checker** at https://righttoinformation.wiki/tools/pio-reply-checker-app.html to see whether it actually answers your questions or evades them.
 +  - **Help us keep these guides free.** Right to Information Wiki is run by volunteers who verify every fact before it is published. Donate to support more honest, citizen-first guides like this one.
 +
 +//Last reviewed: 4 July 2026.//
 +
 +{{tag>rti for garbage collection failure solid-waste swm-rules-2016 swachh-bharat municipal rti-template citizen-rti}}