rti-for-electricity-bill-dispute
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| + | {{htmlmetatags> | ||
| + | metatag-description=(File RTI to your **discom Sub-Division Officer** AND **Consumer Grievance Redressal Forum (CGRF)**. Ask meter test report, consumption history (12 months), tari)}} | ||
| + | |||
| + | ====== Inflated electricity bill — RTI to discom for meter & billing audit ====== | ||
| + | |||
| + | {{ : | ||
| + | |||
| + | {{page> | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | <WRAP collapse> | ||
| + | ===== Legal framework ===== | ||
| + | * **Electricity Act 2003 §42** — consumer protection. | ||
| + | * **State Electricity Regulatory Commission tariff orders** (latest). | ||
| + | * **CGRF Regulations** — 45-day disposal. | ||
| + | * **CEA Metering Regulations 2006** — meter accuracy ±2%. | ||
| + | </ | ||
| + | |||
| + | ===== 5 questions to ask ===== | ||
| + | - Meter accuracy test report (last 12 months). | ||
| + | - Consumption history (12 months). | ||
| + | - Tariff slabs applied vs SERC order. | ||
| + | - Billing-cycle deviations and reasons. | ||
| + | - MRI download data. | ||
| + | |||
| + | ===== Template ===== | ||
| + | < | ||
| + | To: The Public Information Officer, DISCOM CGRF / Sub-Division Officer | ||
| + | Subject: Application under §6 RTI Act 2005 — Electricity billing dispute | ||
| + | |||
| + | My consumer no. [..] received bill [..] dated [..] which is anomalous compared to [12-month average]. Please furnish: (1) meter accuracy test, (2) 12-month consumption, | ||
| + | |||
| + | Fee: Rs.10 by IPO/cash. | ||
| + | </ | ||
| + | |||
| + | ===== Common mistakes ===== | ||
| + | * Filing only at billing office — file to **CGRF** for adjudication. | ||
| + | * Not asking for **meter accuracy test** — your strongest evidence. | ||
| + | * Skipping the **MRI download** request. | ||
| + | |||
| + | ===== Case law anchors ===== | ||
| + | * **MSEDCL v. Lloyds Steel (BomHC 2010)** — meter accuracy is determinative. | ||
| + | * **CIC/ | ||
| + | |||
| + | ===== Pro tips ===== | ||
| + | * Photograph the meter reading **on the day of complaint**. | ||
| + | * Pay **undisputed portion** to avoid disconnection. | ||
| + | * Escalate CGRF → Ombudsman → Consumer Court. | ||
| + | |||
| + | ===== FAQ ===== | ||
| + | * **Q: Disconnection threat — stay possible?** Yes, if undisputed portion paid + CGRF complaint filed. | ||
| + | * **Q: Smart meter accuracy challenge? | ||
| + | |||
| + | ===== Related reading ===== | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | ===== Sources ===== | ||
| + | - Electricity Act 2003. CEA Metering Regulations 2006. SERC tariff orders. | ||
| + | |||
| + | //Last reviewed: 25 April 2026.// | ||
| + | |||
| + | {{tag> | ||
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