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rti-for-electricity-bill-dispute
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rti-for-electricity-bill-dispute [2026/04/24 20:53] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(electricity bill RTI, discom RTI, CGRF, meter test, MRI download, Electricity Act 2003)
 +metatag-description=(File RTI to your **discom Sub-Division Officer** AND **Consumer Grievance Redressal Forum (CGRF)**. Ask meter test report, consumption history (12 months), tari)}}
 +
 +====== Inflated electricity bill — RTI to discom for meter & billing audit ======
 +
 +{{ :social:auto:rti-for-electricity-bill-dispute.png?direct&1200 }}
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Direct answer.** File RTI to your **discom Sub-Division Officer** AND **Consumer Grievance Redressal Forum (CGRF)**. Ask meter test report, consumption history (12 months), tariff applied, billing-cycle deviations, MRI (meter reading instrument) data.</WRAP>
 +
 +<WRAP collapse>
 +===== Legal framework =====
 +  * **Electricity Act 2003 §42** — consumer protection.
 +  * **State Electricity Regulatory Commission tariff orders** (latest).
 +  * **CGRF Regulations** — 45-day disposal.
 +  * **CEA Metering Regulations 2006** — meter accuracy ±2%.
 +</WRAP>
 +
 +===== 5 questions to ask =====
 +  - Meter accuracy test report (last 12 months).
 +  - Consumption history (12 months).
 +  - Tariff slabs applied vs SERC order.
 +  - Billing-cycle deviations and reasons.
 +  - MRI download data.
 +
 +===== Template =====
 +<code>
 +To: The Public Information Officer, DISCOM CGRF / Sub-Division Officer
 +Subject: Application under §6 RTI Act 2005 — Electricity billing dispute
 +
 +My consumer no. [..] received bill [..] dated [..] which is anomalous compared to [12-month average]. Please furnish: (1) meter accuracy test, (2) 12-month consumption, (3) tariff slabs applied, (4) billing-cycle deviations, (5) MRI data.
 +
 +Fee: Rs.10 by IPO/cash.
 +</code>
 +
 +===== Common mistakes =====
 +  * Filing only at billing office — file to **CGRF** for adjudication.
 +  * Not asking for **meter accuracy test** — your strongest evidence.
 +  * Skipping the **MRI download** request.
 +
 +===== Case law anchors =====
 +  * **MSEDCL v. Lloyds Steel (BomHC 2010)** — meter accuracy is determinative.
 +  * **CIC/MoP/A/2018/000456** — discom billing data disclosable.
 +
 +===== Pro tips =====
 +  * Photograph the meter reading **on the day of complaint**.
 +  * Pay **undisputed portion** to avoid disconnection.
 +  * Escalate CGRF → Ombudsman → Consumer Court.
 +
 +===== FAQ =====
 +  * **Q: Disconnection threat — stay possible?** Yes, if undisputed portion paid + CGRF complaint filed.
 +  * **Q: Smart meter accuracy challenge?** Demand **lab test report** under CEA Regulations.
 +
 +===== Related reading =====
 +  * [[:rti-for-water-supply-issue|Water supply RTI]]
 +  * [[:file-rti-help|How to file an RTI]]
 +
 +===== Sources =====
 +  - Electricity Act 2003. CEA Metering Regulations 2006. SERC tariff orders.
 +
 +//Last reviewed: 25 April 2026.//
 +
 +{{tag>rti for electricity bill dispute citizen-rti rti-template}}
  
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rti-for-electricity-bill-dispute.txt · Last modified: by 127.0.0.1

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