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| + | ====== How to register on E-Shram (unorganised worker UAN card) ====== | ||
| + | {{ : | ||
| + | |||
| + | |||
| + | <WRAP info> | ||
| + | **Quick answer.** **E-Shram** is the **National Database of Unorganised Workers** of the Ministry of Labour & Employment. Registration is **free**; you get a **12-digit Universal Account Number (UAN)** + a printable **E-Shram Card** for life. The legal anchor is **§142 of the Code on Social Security, 2020** read with the Ministry of Labour notification of August 2021. Eligible: **age 16-59**, an **unorganised worker** (not covered by EPF or ESIC, not a government employee), **not paying income tax**. Includes — agricultural workers, construction workers, domestic workers, street vendors, **gig workers (Zomato, Swiggy, Urban Company, etc.) and platform workers (Ola, Uber)**, head loaders, fishermen, weavers, hawkers, MGNREGA workers, ASHA / Anganwadi workers, beedi workers, and self-employed persons. Apply at **https:// | ||
| + | </ | ||
| + | |||
| + | ===== Sushila' | ||
| + | |||
| + | <WRAP center round box 80%> | ||
| + | //Sushila Jadhav, 41, domestic worker in Pune. Works in three apartments in Aundh and Baner — total monthly earning around ₹14,000. Husband Suresh, 44, drives a delivery scooter for a small kirana chain (also unorganised; | ||
| + | |||
| + | > " | ||
| + | |||
| + | —Sushila, March 2026 | ||
| + | </ | ||
| + | |||
| + | As of March 2026, **30.8 crore unorganised workers** are registered on E-Shram (Ministry of Labour dashboard) — about **94% of India' | ||
| + | |||
| + | ===== What E-Shram is — and who can register ===== | ||
| + | |||
| + | The **Code on Social Security, 2020** (Act No. 36 of 2020) — one of the four labour codes — for the first time gave the Central Government statutory power to **build a database of unorganised workers** (§141 establishment of social security funds, **§142 Aadhaar-based registration**). The Ministry of Labour & Employment notified the **E-Shram portal** in **August 2021** as the operational vehicle for §142. | ||
| + | |||
| + | The portal is run by the **National Informatics Centre (NIC)** for the Ministry of Labour. Data is shared (with consent) with State Labour Departments, | ||
| + | |||
| + | You are **eligible** to register on E-Shram if **all** are true: | ||
| + | |||
| + | * **Age between 16 and 59** years. | ||
| + | * You are an **unorganised worker** — i.e., you are **not covered** by: | ||
| + | * **EPF / EPS** (Employees' | ||
| + | * **ESIC** (Employees' | ||
| + | * **Central or state government service** (regular employee). | ||
| + | * You are **not an income tax payer** (don't file ITR with taxable income; NIL ITR for refund is fine). | ||
| + | |||
| + | The list of eligible occupations is non-exhaustive but includes: agricultural labour and marginal farmers (< 2 ha); construction workers (also under BOCW); **domestic workers** (Sushila' | ||
| + | |||
| + | ===== Step-by-step process ===== | ||
| + | |||
| + | ==== Step 1 — Confirm you're eligible and Aadhaar mobile is active ==== | ||
| + | |||
| + | * Self-check the four eligibility criteria above. The **biggest exclusion** is being on **EPF or ESIC** — if your employer deducts PF or ESI from your salary, you are NOT eligible. | ||
| + | * Confirm your **Aadhaar is linked to an active mobile number** — required for OTP. SMS test, or check at **myaadhaar.uidai.gov.in**. | ||
| + | * If mobile is wrong/ | ||
| + | |||
| + | ==== Step 2 — Have these ready ==== | ||
| + | |||
| + | * **Aadhaar card** (number + linked mobile). | ||
| + | * **Bank passbook** (account number + IFSC; **Aadhaar-seeded** account preferred for DBT). | ||
| + | * **Mobile** — for OTP and future SMS. | ||
| + | * **Occupation in mind** — be ready to pick one **principal occupation** from the dropdown list (NCO 2015 codes — 7-digit National Classification of Occupations). | ||
| + | * **Skill** — sub-skill within the occupation (e.g., domestic worker → cleaning / cooking / both). | ||
| + | * **Education** — class up to which studied (drop-out is fine). | ||
| + | * **Nominee** — name + Aadhaar (preferred) + relationship. | ||
| + | |||
| + | ==== Step 3 — Apply online at eshram.gov.in (self-service) ==== | ||
| + | |||
| + | - Open **https:// | ||
| + | - Click **" | ||
| + | - Enter your **Aadhaar-linked mobile number** + captcha → "Send OTP". | ||
| + | - Enter OTP → consent for Aadhaar fetch → another OTP from UIDAI on your Aadhaar mobile. | ||
| + | - **Personal details** auto-pulled from Aadhaar (name, gender, DOB, address, photo). | ||
| + | - Add **mother' | ||
| + | - **Occupation & skill** — pick from dropdown. | ||
| + | - **Bank account** — number + IFSC + branch. | ||
| + | - **Nominee** — name + relationship + Aadhaar. | ||
| + | - Self-declaration that you are not on EPF/ESIC and not an IT payer. | ||
| + | - **Submit** → **12-digit UAN** generated instantly. | ||
| + | - **E-Shram card PDF** downloadable; | ||
| + | |||
| + | ==== Step 4 — Apply via Common Service Centre (CSC) ==== | ||
| + | |||
| + | (Best route for those who are not comfortable with smartphones.) | ||
| + | |||
| + | - Visit any **CSC center** — there are **5+ lakh CSCs** across India; locate via https:// | ||
| + | - Carry **Aadhaar + bank passbook + mobile**. | ||
| + | - The operator does the same form on his/her terminal — Aadhaar OTP, occupation, bank, nominee. | ||
| + | - **CSC fee** for E-Shram is **NIL** — the Ministry of Labour pays the CSC ₹20/ | ||
| + | - UAN generated; printed E-Shram card handed over. | ||
| + | |||
| + | ==== Step 5 — Auto-enrolment in PMSBY ==== | ||
| + | |||
| + | * Once registered, you are **auto-enrolled in Pradhan Mantri Suraksha Bima Yojana (PMSBY)** — accidental death / total permanent disability cover of **₹2 lakh**, partial permanent disability cover of **₹1 lakh**. | ||
| + | * **Premium for the first year is paid by the Ministry of Labour** — free for the worker. | ||
| + | * **From year 2 onwards**, the standard PMSBY premium of **₹20 per year** is auto-debited from your Aadhaar-linked bank account if you opt to continue (consent collected at registration). | ||
| + | * **PM-JJBY** (Pradhan Mantri Jeevan Jyoti Bima Yojana — ₹2 lakh life cover, age 18-50, premium **₹436/ | ||
| + | |||
| + | ==== Step 6 — Update profile and add nominee changes ==== | ||
| + | |||
| + | * Login at eshram.gov.in with UAN + Aadhaar OTP → " | ||
| + | * Change occupation if you switch jobs (e.g., Sushila' | ||
| + | * Update bank account if you change banks. | ||
| + | * Update nominee on marriage / death. | ||
| + | |||
| + | ==== Step 7 — Use the UAN to claim PMSBY (if accident occurs) ==== | ||
| + | |||
| + | * On accidental injury / death within the policy year: | ||
| + | * **Nominee** (or worker if disability) takes: E-Shram card, Aadhaar, bank passbook, **FIR/ | ||
| + | * Submit **PMSBY Claim Form** at the bank branch where the policy is anchored (the worker' | ||
| + | * Bank forwards to the insurance company (United India / New India / Oriental — pool insurer). | ||
| + | * Claim disbursed in **30-60 days** to the nominee/ | ||
| + | |||
| + | ==== Step 8 — Renew profile annually + watch for new schemes ==== | ||
| + | |||
| + | * E-Shram registration is **valid for life** (no annual renewal). | ||
| + | * However, **PMSBY auto-renewal** is annual — keep the linked bank balance > ₹20 in May-June every year (premium debit window). | ||
| + | * The portal regularly adds new linked schemes (Skill development, | ||
| + | * From mid-2025, a new **gig and platform worker social security scheme** (¶ 113 of Code on Social Security 2020) is being rolled out — currently in pilot in 5 states with 1-2% aggregator contribution; | ||
| + | |||
| + | ===== Sample fees + benefits + helpline table ===== | ||
| + | |||
| + | < | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | E-Shram registration fee | NIL — completely free | | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | CSC registration charge | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | Print of E-Shram card | Self-print free; CSC ₹10-20 | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | UAN format | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | Eligibility age range | 16 to 59 years | | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | PMSBY accidental death / TPD | ₹2 lakh | | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | PMSBY partial permanent disability| ₹1 lakh | | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | PMSBY premium year 1 | NIL (paid by Ministry of Labour) | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | PMSBY premium year 2 onwards | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | PM-JJBY life cover (opt-in) | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | E-Shram helpline (toll-free) | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | CSC helpline | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | Mobile update at Aadhaar Kendra | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | | RTI to PIO MoLE / Labour Comm. | ₹10 by IPO. BPL = free. | | ||
| + | +-----------------------------------+--------------------------------------+ | ||
| + | </ | ||
| + | |||
| + | ===== Common reasons your E-Shram registration / claim gets stuck ===== | ||
| + | |||
| + | * **Aadhaar mobile not registered or inactive** — OTP fails. Most common reason. Fix at Aadhaar Seva Kendra. | ||
| + | * **Worker actually on EPF/ESIC** — system cross-checks; | ||
| + | * **Worker is an income tax filer** — system cross-checks PAN; recent ITR with taxable income > exemption blocks registration. NIL ITR for refund is fine. | ||
| + | * **Bank account not Aadhaar-seeded** — registration goes through but PMSBY DBT later fails. Always seed first. (See [[: | ||
| + | * **Wrong occupation code** — picked " | ||
| + | * **State welfare board not auto-enrolled** — MH, KA, TN, KL, DL have their own Domestic / Construction Workers Welfare Boards with richer benefits. Apply separately at State Labour Department. | ||
| + | * **PMSBY claim denied — "no permanent disability" | ||
| + | * **Late PMSBY claim** — file within 30 days; condonable to 120 days with reason; beyond — repudiated. | ||
| + | * **Premium auto-debit failed in year 2** — low balance in May-June lapses the policy. Re-opt-in at the bank. | ||
| + | * **Same Aadhaar registered twice** by different CSC operators — second attempt rejected; if two UANs got created, write to helpline to merge. | ||
| + | * **Migrant worker moved** — old occupation/ | ||
| + | |||
| + | ===== If stuck — the escalation ladder ===== | ||
| + | |||
| + | ==== Rung 1 — E-Shram helpline 14434 ==== | ||
| + | |||
| + | * **Toll-free, | ||
| + | * Best for: registration errors, profile update issues, claim status, PMSBY claim guidance. | ||
| + | * Quote your **Aadhaar last 4 digits** + UAN. | ||
| + | |||
| + | ==== Rung 2 — CSC supervisor / district CSC manager ==== | ||
| + | |||
| + | * If a CSC operator overcharged or registered you wrongly, escalate to the **District CSC Manager** — phone numbers at https:// | ||
| + | * CSC central helpline **1800-3000-3468**. | ||
| + | |||
| + | ==== Rung 3 — State Labour Department / Labour Commissioner ==== | ||
| + | |||
| + | * Each state has a **Labour Commissionerate** with district-level **Assistant Labour Commissioners (ALCs)**. | ||
| + | * For domestic workers, construction workers, etc. — also approach the **State Welfare Boards** (Maharashtra Domestic Workers Welfare Board, Karnataka Construction Workers Welfare Board, etc.). | ||
| + | * Useful when state-specific schemes are not flowing despite E-Shram registration. | ||
| + | |||
| + | ==== Rung 4 — CPGRAMS ==== | ||
| + | |||
| + | * **https:// | ||
| + | * SLA 30 days; routes to a Director-level officer. | ||
| + | |||
| + | ==== Rung 5 — Insurance company grievance (for PMSBY claim issues) ==== | ||
| + | |||
| + | * If the bank says claim was forwarded to the insurance company and it's stuck: | ||
| + | * **United India Insurance** — 1800-425-3333. | ||
| + | * **New India Assurance** — 1800-209-1415. | ||
| + | * **Oriental Insurance** — 1800-118-485. | ||
| + | * **National Insurance** — 1800-345-0330. | ||
| + | * If still unresolved in 30 days, **Insurance Ombudsman** (https:// | ||
| + | |||
| + | ==== Rung 6 — Right to Information (RTI) ==== | ||
| + | |||
| + | The **Ministry of Labour & Employment**, | ||
| + | |||
| + | **RTI helps here when:** | ||
| + | |||
| + | * Your **PMSBY claim** has been pending for **> 60 days** with no movement — RTI to **PIO Ministry of Labour** asking for "claim status, file movement, insurer response, expected disbursal date". | ||
| + | * **State welfare board scheme** linked to E-Shram (e.g., maternity benefit, scholarship, | ||
| + | * The portal **wrongly says you are EPF/ESIC enrolled** — RTI to PIO MoLE asking for "the basis on which I am classified as EPF/ESIC member; please share the matched UAN/IP number and date of last contribution" | ||
| + | * Your **occupation profile change** has not been processed for 30+ days — RTI for " | ||
| + | * The **CSC operator' | ||
| + | * Your **death claim** as nominee under PMSBY is delayed beyond 60 days — RTI to PIO MoLE + the insurer' | ||
| + | * **State scheme inclusion** for a category that the state has notified (e.g., gig workers in Karnataka) — RTI for the **list of beneficiaries** and your inclusion date. | ||
| + | |||
| + | **RTI does NOT help here when:** | ||
| + | |||
| + | * You are **clearly ineligible** (currently on EPF, or paying income tax) — RTI will only confirm the ineligibility, | ||
| + | * You disagree with the **benefit amount** (₹2 lakh PMSBY) — that's the scheme cap set by the Ministry of Finance and the Ministry of Labour; not appealable. | ||
| + | * **Insurance claim repudiation** by the insurer for substantive reasons (e.g., the accident happened outside the policy year, or doctor certified < 40% disability) — that's an insurance dispute, take it to Insurance Ombudsman. | ||
| + | * You want **ad hoc financial relief** outside the schemes — E-Shram is a database that triggers schemes; it doesn' | ||
| + | * Your **employer is misclassifying you** as casual when you should be on EPF — that's a separate complaint to the EPFO under the EPF Act, 1952. | ||
| + | * You want **professional advice** on which insurance to buy beyond PMSBY/ | ||
| + | |||
| + | ===== FAQs ===== | ||
| + | |||
| + | **Q. I'm 17, apprentice in a workshop. Can I register? | ||
| + | **Yes** — eligibility starts at **16**. Use your own Aadhaar and a minor savings account (parent guardian). PMSBY cover applies from 18; database entry sits in place till then. | ||
| + | |||
| + | **Q. I'm a Swiggy delivery partner. EPF or unorganised? | ||
| + | **Unorganised.** Gig and platform workers are not on EPF/ESIC. Code on Social Security 2020 created a separate gig & platform worker category (§113). From 2025, an aggregator-funded social security fund is rolling out — E-Shram is the eligibility gateway. | ||
| + | |||
| + | **Q. My husband is registered. Can I also register if I'm a homemaker? | ||
| + | **Only if you do some unorganised work** for income — tailoring, tiffin, agarbatti, animal husbandry, kitchen garden sale. Pure homemakers don't qualify; any income work does. | ||
| + | |||
| + | **Q. I'm a small farmer with 1 acre. Can I register? | ||
| + | **Yes** — marginal farmers (< 2 ha) are listed. Pick " | ||
| + | |||
| + | **Q. PMSBY claim rejected — disability certified 35%. What now?**\\ | ||
| + | PMSBY partial PD requires **≥ 40%**. Get re-evaluation from a Government Medical Board (District Hospital / AIIMS); if 40%+, refile. If genuinely 35%, look to state welfare board or Ayushman Bharat (PM-JAY). | ||
| + | |||
| + | **Q. Lost my E-Shram card. New one?**\\ | ||
| + | Login at eshram.gov.in with UAN + Aadhaar OTP → " | ||
| + | |||
| + | **Q. I changed occupation from domestic worker to kirana shop owner. Update?**\\ | ||
| + | **Yes** — login → " | ||
| + | |||
| + | **Q. What other schemes auto-flow once I'm registered? | ||
| + | Direct: **PMSBY**. Opt-in: **PM-JJBY** (₹2L life, ₹436/ | ||
| + | |||
| + | **Q. I'm 60 now. Do my E-Shram benefits stop?**\\ | ||
| + | Fresh entry was valid till 59. After 60: PMSBY runs to age 70. Main income-support route after 60 is **IGNOAPS** — see [[: | ||
| + | |||
| + | **Q. CSC operator demanded ₹100. Pay?**\\ | ||
| + | **No — refuse.** Registration is free; Ministry pays CSC ₹20 directly. Report to District CSC Manager (csc.gov.in) and helpline **14434**. Operator can lose CSC ID for unauthorised charging. | ||
| + | |||
| + | ===== Related on RTI Wiki ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | ===== Check your status (2026) ===== | ||
| + | |||
| + | * [[: | ||
| + | |||
| + | //Last reviewed: 26 April 2026 by RTI Wiki editorial team. E-Shram benefits and linked schemes evolve as the Ministry of Labour adds new modules — verify on eshram.gov.in or write to [email protected] if you spot a stale figure.// | ||
| + | |||
| + | {{tag> | ||