Privacy Policy — RTI Wiki — RTI Wiki Citizen Guide 2026
Plain-English summary. We collect the minimum necessary data to run the site. We do not sell your data. We do not share your RTI drafts or filing records with anyone other than the AI provider that processes your tool input. You can request deletion of your account at any time.
1. Who is the Data Fiduciary
RTI Wiki (operating entity: bighelpers.in) is the Data Fiduciary under the Digital Personal Data Protection Act, 2023. Contact for data requests: privacy@bighelpers.in
2. What we collect
Category A — when you visit the site:
- Standard server logs (IP, timestamp, browser, page requested)
- Cookies for session, preference and (where consented) advertising
- Anonymised analytics (page views, session duration)
Category B — when you create an account:
- Username, email, name (optional), password (hashed bcrypt)
- Articles you bookmark / save (My Learnings)
- Forum posts, comments, Q&A you author
Category C — when you use AI tools (Drafter, AwaazRTI, etc.):
- The problem description / voice input you provide
- Your generated draft (saved only if you choose “Save to My Learnings”)
- Tool usage statistics (anonymous)
Category D — when you subscribe to newsletter or push notifications:
- Email (newsletter) or push subscription endpoint (browser-managed)
- Topic preferences
We do not collect: payment data (we have no paywall); precise geolocation; biometric data; sensitive personal data per DPDP Act §2(36) without explicit opt-in.
3. How we use it
- Service operation — server logs to debug, prevent abuse, secure the site
- Personalisation — remember your preferences (language, ads, notifications)
- AI tool processing — your problem text is sent to the AI provider (Anthropic / Groq / OpenAI) to generate your draft; processing is real-time, not stored on AI provider beyond their default retention
- Communication — newsletter, push notifications (only if subscribed)
- Statistics — aggregate page-view counts, tool-usage counts (no individual tracking)
We do not use your data for: cross-site tracking, profiling for advertising-buyer purposes, sale to third parties.
4. Cookies
We use the following cookie types:
| Type | Purpose | Duration |
| Strictly necessary | Session, login, CSRF | Session / 30 days |
| Functional | Language, theme, ad preference | 12 months |
| Analytics | Anonymised page-view counting | 24 months |
| Advertising (Google AdSense) | Ad personalisation (when not opted out) | Up to 24 months |
You can decline non-essential cookies via the consent banner shown on first visit.
5. Third-party services we use
- Google AdSense — for ads (logged-in members see fewer)
- Anthropic / Groq / OpenAI — for AI tool processing
- sansad.in / rsdoc.nic.in — official MP/bill data (we read; we do not send your data to them)
- Wikipedia — public Wikipedia API for MP bios (read-only)
- Cloud / hosting — server hosting (cPanel)
Each service has its own privacy policy. We use them with the least-data principle.
6. How long we keep data
- Account data — until you delete your account, then 30 days for backup recovery, then permanent deletion
- Server logs — 90 days, then anonymised
- AI tool input/output — not stored on our servers unless you click Save (then per Account data retention)
- Saved RTI drafts — until you delete them
- Forum posts — kept indefinitely as part of the public record (but you can delete your own posts via your account)
7. Your rights under DPDP Act 2023
You have the right to:
- Access the personal data we hold on you
- Correct any inaccuracy
- Erase your data (account deletion)
- Withdraw consent to specific processing
- Grievance — file with our Grievance Officer, then with Data Protection Board
To exercise: email privacy@bighelpers.in. We respond within 7 days.
8. Children
Our service is not directed at children under 18. If you believe we have inadvertently collected data from a minor, email privacy@bighelpers.in for prompt deletion.
9. Data security
- HTTPS sitewide with HSTS
- Passwords hashed with bcrypt
- Per-user encryption of sensitive saved data
- Regular automated security scans
We do not guarantee absolute security; no internet system can. We promise to follow industry best-practice + report breaches to affected users within 72 hours as DPDP Act requires.
10. International transfer
Data primarily stored in India. AI providers may process your input in their respective jurisdictions (US-based for Anthropic, OpenAI). We use providers with appropriate contractual safeguards.
11. Changes to this policy
Material changes are highlighted at the top of this page for 30 days. Last revised date is at the bottom.
12. Contact
- Privacy / data requests: privacy@bighelpers.in
- Grievance Officer: legal@bighelpers.in
- Data Protection Board (per DPDP Act): https://www.meity.gov.in/data-protection
Last reviewed: 25 April 2026.