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Privacy Policy — RTI Wiki

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privacy-policy
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privacy-policy [2026/04/28 19:13] (current) – created - external edit 127.0.0.1
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 +{{htmlmetatags>metatag-keywords=(rti wiki privacy policy, privacy policy india, dpdp compliance, rti wiki data, cookie policy)
 +metatag-description=(RTI Wiki privacy policy: what data we collect, how we use it, how long we keep it, your rights under DPDP Act 2023, contact for data requests.)}}
 +
 +====== Privacy Policy — RTI Wiki ======
 +
 +{{page>snippets:dpdp-banner}}
 +
 +<WRAP info>**Plain-English summary.** We collect the minimum necessary data to run the site. We do **not** sell your data. We do **not** share your RTI drafts or filing records with anyone other than the AI provider that processes your tool input. You can request deletion of your account at any time.</WRAP>
 +
 +===== 1. Who is the Data Fiduciary =====
 +RTI Wiki (operating entity: bighelpers.in) is the **Data Fiduciary** under the Digital Personal Data Protection Act, 2023.
 +Contact for data requests: **privacy@bighelpers.in**
 +
 +===== 2. What we collect =====
 +
 +**Category A — when you visit the site**:
 +  * Standard server logs (IP, timestamp, browser, page requested)
 +  * Cookies for session, preference and (where consented) advertising
 +  * Anonymised analytics (page views, session duration)
 +
 +**Category B — when you create an account**:
 +  * Username, email, name (optional), password (hashed bcrypt)
 +  * Articles you bookmark / save (My Learnings)
 +  * Forum posts, comments, Q&A you author
 +
 +**Category C — when you use AI tools (Drafter, AwaazRTI, etc.)**:
 +  * The problem description / voice input you provide
 +  * Your generated draft (saved only if you choose "Save to My Learnings")
 +  * Tool usage statistics (anonymous)
 +
 +**Category D — when you subscribe to newsletter or push notifications**:
 +  * Email (newsletter) or push subscription endpoint (browser-managed)
 +  * Topic preferences
 +
 +We do **not** collect: payment data (we have no paywall); precise geolocation; biometric data; sensitive personal data per DPDP Act §2(36) without explicit opt-in.
 +
 +===== 3. How we use it =====
 +
 +  - **Service operation** — server logs to debug, prevent abuse, secure the site
 +  - **Personalisation** — remember your preferences (language, ads, notifications)
 +  - **AI tool processing** — your problem text is sent to the AI provider (Anthropic / Groq / OpenAI) to generate your draft; processing is real-time, not stored on AI provider beyond their default retention
 +  - **Communication** — newsletter, push notifications (only if subscribed)
 +  - **Statistics** — aggregate page-view counts, tool-usage counts (no individual tracking)
 +
 +We do **not** use your data for: cross-site tracking, profiling for advertising-buyer purposes, sale to third parties.
 +
 +===== 4. Cookies =====
 +
 +We use the following cookie types:
 +
 +| Type | Purpose | Duration |
 +| Strictly necessary | Session, login, CSRF | Session / 30 days |
 +| Functional | Language, theme, ad preference | 12 months |
 +| Analytics | Anonymised page-view counting | 24 months |
 +| Advertising (Google AdSense) | Ad personalisation (when not opted out) | Up to 24 months |
 +
 +You can decline non-essential cookies via the consent banner shown on first visit.
 +
 +===== 5. Third-party services we use =====
 +
 +  * **Google AdSense** — for ads (logged-in members see fewer)
 +  * **Anthropic / Groq / OpenAI** — for AI tool processing
 +  * **sansad.in / rsdoc.nic.in** — official MP/bill data (we read; we do not send your data to them)
 +  * **Wikipedia** — public Wikipedia API for MP bios (read-only)
 +  * **Cloud / hosting** — server hosting (cPanel)
 +
 +Each service has its own privacy policy. We use them with the least-data principle.
 +
 +===== 6. How long we keep data =====
 +
 +  * **Account data** — until you delete your account, then 30 days for backup recovery, then permanent deletion
 +  * **Server logs** — 90 days, then anonymised
 +  * **AI tool input/output** — not stored on our servers unless you click Save (then per Account data retention)
 +  * **Saved RTI drafts** — until you delete them
 +  * **Forum posts** — kept indefinitely as part of the public record (but you can delete your own posts via your account)
 +
 +===== 7. Your rights under DPDP Act 2023 =====
 +
 +You have the right to:
 +  - **Access** the personal data we hold on you
 +  - **Correct** any inaccuracy
 +  - **Erase** your data (account deletion)
 +  - **Withdraw consent** to specific processing
 +  - **Grievance** — file with our Grievance Officer, then with Data Protection Board
 +
 +To exercise: email **privacy@bighelpers.in**. We respond within 7 days.
 +
 +===== 8. Children =====
 +Our service is not directed at children under 18. If you believe we have inadvertently collected data from a minor, email privacy@bighelpers.in for prompt deletion.
 +
 +===== 9. Data security =====
 +  * **HTTPS** sitewide with HSTS
 +  * Passwords hashed with bcrypt
 +  * Per-user encryption of sensitive saved data
 +  * Regular automated security scans
 +
 +We do not guarantee absolute security; no internet system can. We promise to follow industry best-practice + report breaches to affected users within **72 hours** as DPDP Act requires.
 +
 +===== 10. International transfer =====
 +Data primarily stored in India. AI providers may process your input in their respective jurisdictions (US-based for Anthropic, OpenAI). We use providers with appropriate contractual safeguards.
 +
 +===== 11. Changes to this policy =====
 +Material changes are highlighted at the top of this page for 30 days. Last revised date is at the bottom.
 +
 +===== 12. Contact =====
 +  * **Privacy / data requests**: privacy@bighelpers.in
 +  * **Grievance Officer**: legal@bighelpers.in
 +  * **Data Protection Board** (per DPDP Act): https://www.meity.gov.in/data-protection
 +
 +//Last reviewed: 25 April 2026.//
 +
 +===== 🔗 Related guides =====
 +  * [[:exercise-data-protection-rights-dpdp-2026|How to exercise your Data Protection rights under DPDP — complete 2026 guide]]
 +  * [[:pio-section-8-1-j-framework|Section 8(1)(j) after DPDP 2025 — A Decision Framework for Public Information Officers]]
 +
 +{{tag>privacy data-protection dpdp-act}}
  
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