privacy-policy
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| — | privacy-policy [2026/04/28 19:13] (current) – created - external edit 127.0.0.1 | ||
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| + | {{htmlmetatags> | ||
| + | metatag-description=(RTI Wiki privacy policy: what data we collect, how we use it, how long we keep it, your rights under DPDP Act 2023, contact for data requests.)}} | ||
| + | |||
| + | ====== Privacy Policy — RTI Wiki ====== | ||
| + | |||
| + | {{page> | ||
| + | |||
| + | <WRAP info> | ||
| + | |||
| + | ===== 1. Who is the Data Fiduciary ===== | ||
| + | RTI Wiki (operating entity: bighelpers.in) is the **Data Fiduciary** under the Digital Personal Data Protection Act, 2023. | ||
| + | Contact for data requests: **privacy@bighelpers.in** | ||
| + | |||
| + | ===== 2. What we collect ===== | ||
| + | |||
| + | **Category A — when you visit the site**: | ||
| + | * Standard server logs (IP, timestamp, browser, page requested) | ||
| + | * Cookies for session, preference and (where consented) advertising | ||
| + | * Anonymised analytics (page views, session duration) | ||
| + | |||
| + | **Category B — when you create an account**: | ||
| + | * Username, email, name (optional), password (hashed bcrypt) | ||
| + | * Articles you bookmark / save (My Learnings) | ||
| + | * Forum posts, comments, Q&A you author | ||
| + | |||
| + | **Category C — when you use AI tools (Drafter, AwaazRTI, etc.)**: | ||
| + | * The problem description / voice input you provide | ||
| + | * Your generated draft (saved only if you choose "Save to My Learnings" | ||
| + | * Tool usage statistics (anonymous) | ||
| + | |||
| + | **Category D — when you subscribe to newsletter or push notifications**: | ||
| + | * Email (newsletter) or push subscription endpoint (browser-managed) | ||
| + | * Topic preferences | ||
| + | |||
| + | We do **not** collect: payment data (we have no paywall); precise geolocation; | ||
| + | |||
| + | ===== 3. How we use it ===== | ||
| + | |||
| + | - **Service operation** — server logs to debug, prevent abuse, secure the site | ||
| + | - **Personalisation** — remember your preferences (language, ads, notifications) | ||
| + | - **AI tool processing** — your problem text is sent to the AI provider (Anthropic / Groq / OpenAI) to generate your draft; processing is real-time, not stored on AI provider beyond their default retention | ||
| + | - **Communication** — newsletter, push notifications (only if subscribed) | ||
| + | - **Statistics** — aggregate page-view counts, tool-usage counts (no individual tracking) | ||
| + | |||
| + | We do **not** use your data for: cross-site tracking, profiling for advertising-buyer purposes, sale to third parties. | ||
| + | |||
| + | ===== 4. Cookies ===== | ||
| + | |||
| + | We use the following cookie types: | ||
| + | |||
| + | | Type | Purpose | Duration | | ||
| + | | Strictly necessary | Session, login, CSRF | Session / 30 days | | ||
| + | | Functional | Language, theme, ad preference | 12 months | | ||
| + | | Analytics | Anonymised page-view counting | 24 months | | ||
| + | | Advertising (Google AdSense) | Ad personalisation (when not opted out) | Up to 24 months | | ||
| + | |||
| + | You can decline non-essential cookies via the consent banner shown on first visit. | ||
| + | |||
| + | ===== 5. Third-party services we use ===== | ||
| + | |||
| + | * **Google AdSense** — for ads (logged-in members see fewer) | ||
| + | * **Anthropic / Groq / OpenAI** — for AI tool processing | ||
| + | * **sansad.in / rsdoc.nic.in** — official MP/bill data (we read; we do not send your data to them) | ||
| + | * **Wikipedia** — public Wikipedia API for MP bios (read-only) | ||
| + | * **Cloud / hosting** — server hosting (cPanel) | ||
| + | |||
| + | Each service has its own privacy policy. We use them with the least-data principle. | ||
| + | |||
| + | ===== 6. How long we keep data ===== | ||
| + | |||
| + | * **Account data** — until you delete your account, then 30 days for backup recovery, then permanent deletion | ||
| + | * **Server logs** — 90 days, then anonymised | ||
| + | * **AI tool input/ | ||
| + | * **Saved RTI drafts** — until you delete them | ||
| + | * **Forum posts** — kept indefinitely as part of the public record (but you can delete your own posts via your account) | ||
| + | |||
| + | ===== 7. Your rights under DPDP Act 2023 ===== | ||
| + | |||
| + | You have the right to: | ||
| + | - **Access** the personal data we hold on you | ||
| + | - **Correct** any inaccuracy | ||
| + | - **Erase** your data (account deletion) | ||
| + | - **Withdraw consent** to specific processing | ||
| + | - **Grievance** — file with our Grievance Officer, then with Data Protection Board | ||
| + | |||
| + | To exercise: email **privacy@bighelpers.in**. We respond within 7 days. | ||
| + | |||
| + | ===== 8. Children ===== | ||
| + | Our service is not directed at children under 18. If you believe we have inadvertently collected data from a minor, email privacy@bighelpers.in for prompt deletion. | ||
| + | |||
| + | ===== 9. Data security ===== | ||
| + | * **HTTPS** sitewide with HSTS | ||
| + | * Passwords hashed with bcrypt | ||
| + | * Per-user encryption of sensitive saved data | ||
| + | * Regular automated security scans | ||
| + | |||
| + | We do not guarantee absolute security; no internet system can. We promise to follow industry best-practice + report breaches to affected users within **72 hours** as DPDP Act requires. | ||
| + | |||
| + | ===== 10. International transfer ===== | ||
| + | Data primarily stored in India. AI providers may process your input in their respective jurisdictions (US-based for Anthropic, OpenAI). We use providers with appropriate contractual safeguards. | ||
| + | |||
| + | ===== 11. Changes to this policy ===== | ||
| + | Material changes are highlighted at the top of this page for 30 days. Last revised date is at the bottom. | ||
| + | |||
| + | ===== 12. Contact ===== | ||
| + | * **Privacy / data requests**: privacy@bighelpers.in | ||
| + | * **Grievance Officer**: legal@bighelpers.in | ||
| + | * **Data Protection Board** (per DPDP Act): https:// | ||
| + | |||
| + | //Last reviewed: 25 April 2026.// | ||
| + | |||
| + | ===== 🔗 Related guides ===== | ||
| + | * [[: | ||
| + | * [[: | ||
| + | |||
| + | {{tag> | ||
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privacy-policy.txt · Last modified: by 127.0.0.1